UltraCon Consultoria logo
UltraCon Consultoria

Parceria sob medida.

Systems Analyst II – MVNO

Systems EngineerSystems EngineerFull TimeRemoteSeniorTeam 11-50Since 1998H1B No SponsorCompany SiteLinkedIn

Location

Brazil

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor DegreePortugueseCloudETLMySQLOraclePostgreSQLSQL

Job Description

Systems Analyst II – MVNO

UltraCon Consultoria

• Provide support and maintenance for critical systems in the MVNO environment. • Perform analysis and resolution of 1st and 2nd level incidents, including root cause investigation. • Monitor environment behavior after changes and deployments. • Analyze data flows between different databases and integrations. • Investigate inconsistencies in records, tables, integrations, and data pipelines. • Perform technical troubleshooting using SQL, logs, scripts, dashboards, and observability tools. • Collaborate with development, infrastructure, and operations teams to resolve complex incidents. • Create and maintain technical documentation for data flows, integrations, data standards, and operational procedures. • Interpret relational models, application diagrams, sequence diagrams, and UML documentation. • Propose continuous improvements to data pipelines to ensure greater efficiency and operational reliability. • Support corrective and workaround actions of low to medium complexity in the production environment.

Job Requirements

  • Solid experience supporting and maintaining production systems.
  • Experience with technical troubleshooting and investigation of critical incidents.
  • Strong knowledge of SQL and interpreting complex queries.
  • Experience with multiple databases:
  • ◦ SQL Server
  • ◦ Oracle
  • ◦ MySQL
  • ◦ PostgreSQL
  • Knowledge of system integrations:
  • ◦ ETL
  • ◦ APIs
  • ◦ Replications
  • ◦ Messaging
  • Ability to read and analyze logs and monitor processes.
  • Basic knowledge of data modeling and information architecture.
  • Familiarity with observability and monitoring tools.
  • Experience with Salesforce:
  • ◦ Sales Cloud
  • ◦ Service Cloud
  • ◦ SOQL
  • ◦ OmniChannel
  • ◦ OmniScript
  • ◦ Order Management
  • Experience reading:
  • ◦ Application diagrams
  • ◦ Relational diagrams
  • ◦ Sequence diagrams
  • ◦ UML documentation
  • Ability to produce technical and operational documentation.
  • Experience in root cause analysis and incident resolution.

Benefits

  • Remote work
  • Working hours: 9:00 AM to 9:00 PM (12x36 shift)

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