• Collecting, analyzing, and interpreting data to drive revenue strategy decisions • Creating and maintaining revenue-related dashboards and reports • Identifying trends and insights to inform strategic plans and performance improvements • Mapping out and optimizing revenue processes across marketing, sales, and customer success • Implementing process improvements to increase efficiency and reduce manual tasks • Overseeing the implementation and management of CRM systems, marketing automation tools and other revenue operations technologies • Conducting regular audits and maintenance of revenue-related systems and tools • Working closely with marketing, sales, and customer success teams to ensure alignment and shared strategies • Defining and tracking key performance indicators (KPIs) for revenue operations • Assisting in the development of revenue forecasts and financial models • Supporting the creation of strategic plans and budgets • Monitoring revenue performance against targets and making necessary adjustments

Role Description Shine Early Learning is seeking a Senior Manager, Revenue Operations to serve as the operational backbone of our go-to-market engine. Reporting directly to the Chief Growth Officer, this role owns the systems, analytics infrastructure, and pipeline processes that enable predictable, data-informed growth across Sales, Marketing, and leadership teams. This is a high-impact individual contributor role for someone who is equally comfortable administering HubSpot at a technical level and advising executive leadership on pipeline strategy, forecasting accuracy, and revenue performance trends. You will translate strategy into measurable processes, strengthen cross-functional alignment, and build the infrastructure that supports scalable growth. What You’ll Do - Revenue Systems & CRM Ownership - Serve as HubSpot administrator and internal subject matter expert, managing pipeline configuration, automation, permissions, and reporting - Maintain lifecycle stages, lead scoring models, campaign tracking standards, and marketing-to-sales data governance - Manage integrations across the revenue tech stack to ensure reliable data flow and platform performance - Pipeline & Forecasting Infrastructure - Design and maintain the end-to-end pipeline from lead capture through close - Lead bi-weekly, monthly, and quarterly forecasting in partnership with Sales and Finance - Build dashboards that provide leadership visibility into pipeline health, conversion rates, velocity, and attainment - GTM Analytics & Strategic Insights - Translate CRM and marketing data into actionable insights for the Chief Growth Officer and leadership team - Identify funnel inefficiencies and growth opportunities through data analysis - Partner with Finance and Marketing on capacity planning, quota modeling, and campaign ROI reporting - Process Design & Revenue Enablement - Design scalable workflows that align Sales, Marketing, and Customer Success - Build playbooks, onboarding resources, and operating cadences such as pipeline reviews and QBRs - Identify workflow gaps and implement improvements that increase efficiency and conversion - Organizational Contribution - Communicate RevOps priorities and performance trends with executive stakeholders - Ensure revenue systems and analytics reflect Shine Early Learning’s mission, values, and culture of data-informed decision making Qualifications - Bachelor’s degree required - 5+ years of progressive experience in Revenue Operations, Sales Operations, or a closely related function in a B2B environment - Demonstrated hands-on HubSpot administration experience, including pipeline configuration, workflow automation, lifecycle management, and reporting - Experience building dashboards, pipeline models, and forecasting frameworks used by senior leadership Requirements - Strong analytical mindset with the ability to translate complex data into clear recommendations - Experience designing scalable GTM processes across Sales and Marketing functions - Ability to communicate technical concepts clearly to non-technical stakeholders - Comfort working in fast-moving, mission-driven environments with evolving priorities - Strong collaboration skills across Sales, Marketing, Finance, and executive leadership Benefits - Medical, Dental, and Vision Insurance with multiple plan options to fit your needs - Health Savings Account (HSA) with company contributions up to $800 annually - Flexible Spending Accounts (FSA) for health and dependent care expenses - 401(k) Retirement Plan with up to 4% company match and immediate vesting - Company-paid Short-Term and Long-Term Disability and Basic Life Insurance - Up to $500 per year in Professional Development Reimbursements - Employee Assistance Program (EAP) with counseling and mental wellness support - Wellness Programs, including virtual fitness, nutrition, and mindfulness classes - Pet Insurance, Legal Assistance, ID Theft Protection, and Employee Discount Perks

• Own the infrastructure, intelligence, and execution systems that power the company's go-to-market engine • Build and run four core operational pillars — Sales Operations, Marketing Operations, Revenue Analytics, and Systems & Tools • Oversee Deal Desk as the governance layer for pricing and deal structure • Direct the field-facing business partner function supporting Sales, Partner, Post-Sales, and Solutions Consulting • Own annual planning including territory design, quota setting, capacity modeling, and headcount analysis • Establish and govern forecasting cadence, methodology, and accuracy disciplines across all GTM motions • Build and maintain operating rhythms including QBRs, pipeline reviews, and forecast calls • Identify friction across GTM handoffs and drive cross-functional fixes • Partner with the CMO & leadership team on campaign operations, database health, and audience segmentation • Own marketing tech stack including Demandbase, MAP, intent data, ABM, and attribution tooling • Establish lead management standards including routing, scoring, SLAs, and handoff governance between Marketing and Sales • Build full-funnel attribution reporting connecting marketing investment to pipeline and revenue outcomes • Define and maintain shared pipeline definitions and funnel stage standards across Marketing and Sales • Own executive and board-level reporting on pipeline, productivity, retention, expansion, and unit economics • Develop predictive models for pipeline coverage, win rates, conversion, attainment, and churn risk • Lead deep-dive analyses on sales cycle, funnel conversion, segment performance, and rep productivity • Partner with Business Intelligence and Data Engineering on data architecture, governance, and self-service analytics • Ensure data integrity across the revenue tech stack, establishing a single source of truth • Define and execute the revenue technology roadmap across CRM, sales engagement, CPQ, and analytics platforms • Drive enterprise-wide adoption of tools, processes, and operating standards across all GTM functions • Establish SLAs and operating standards for systems support and administration • Partner with IT, Sales Enablement, and Product on systems integration and data flows • Lead tool evaluation and procurement with disciplined ROI frameworks and change management plans • Oversee pricing approvals, discount governance, contract structuring, and non-standard deal review • Establish deal desk SLAs, escalation paths, and approval frameworks in partnership with Finance and Legal • Partner with Sales on strategic enterprise, multi-year, and partner-sourced transactions • Build deal analytics to surface pricing trends, discount patterns, and margin performance by segment • Serve as the primary operational interface between Finance, Sales, Marketing, Product, and the field • Build, develop, and scale a multi-layer team of 20–35 across all five functions • Develop leadership bench strength through coaching, succession planning, and stretch assignments

Role Description Plasmidsaurus is hiring a Revenue Operations Manager to help scale the systems, data infrastructure, and intelligent workflows that power our commercial organization. You will build the integrated data and automation infrastructure with a focus on AI enablement that allows the Plasmidsaurus sales and marketing teams to operate at a higher level. You will ensure Account Managers, Customer Success managers, Inside Sales reps, and Marketing get the data, signals, and tools they need to identify the right accounts, reach those accounts with the right context, and measure what is working. This is a highly visible, cross-functional role with broad ownership across CRM operations, automation, enrichment, reporting, commercial intelligence, and AI-driven workflow development. The position reports to the VP of Revenue Operations. What You’ll Do - Build Commercial Operations Infrastructure - Design, develop, and scale the workflows, systems, integrations, and governance processes that power the commercial organization. - Build CRM enrichment, deduplication, account hygiene, and data quality processes that improve operational efficiency and reporting reliability. - Develop account tiering, segmentation, and classification automation to support scalable GTM planning and execution. - Identify operational bottlenecks and improve workflows that help field teams spend more time with customers and less time managing data. - Maintain and evolve commercial systems, enrichment cadences, and reporting infrastructure as the company scales. - Implement AI, Automation & Commercial Intelligence - Build and deploy AI-enabled workflows that improve commercial productivity, prioritization, and decision-making. - Develop LLM-powered account summaries, contact intelligence, signal scoring, and agentic business development support workflows. - Create proactive alerting systems for expansion signals, churn risk, publications, funding announcements, hiring activity, and other commercial triggers. - Evaluate emerging AI and automation tools that can improve speed, insight generation, and customer engagement. - Improve Commercial Visibility & Decision-Making - Create self-serve dashboards and reporting that help field teams and commercial leadership understand account health, pipeline performance, and growth opportunities. - Build reporting around account tier coverage, product attach rates, pipeline velocity, geographic performance, RNA-seq sample growth, repeat order behavior, and customer engagement. - Develop automated MBR and QBR data packages for commercial leadership. - Support forecasting, territory planning, segmentation, and strategic business reviews. Expected Outcomes (3–12 Months) - 90 Days - Complete a CRM and commercial systems assessment baseline. - Create development project plan after assessment based on impact prioritization. - Improve CRM data quality and automation measurably from baseline. - 6 Months - Launch self-serve reporting for tier coverage, product attach, and pipeline velocity. - Deploy proactive alerting workflow generating actionable signals for field reps. - Initiate commercial usage of AI-led business development response workflows. - 12 Months - Build a scalable commercial intelligence infrastructure used across the field organization. - Enable full usage of automation tools for customer research and engagement. - Reduce commercial team non-essential administration time to less than 5% weekly. Qualifications - 2–6 years of experience in Revenue Operations, Sales Operations, GTM Operations, Commercial Operations, Business Systems, or related analytical roles in high-growth startup or scale-up environments. - Experience building and managing CRM workflows through AI enablement, reporting infrastructure, commercial automation, and operational systems that are actively used by customer-facing teams. - Demonstrated success improving commercial productivity through systems, process design, and data infrastructure. - Experience partnering cross-functionally with Sales, Customer Success, Marketing, Finance, Product, and Engineering teams. - Experience operating in fast-moving, ambiguous startup environments. Technical & Analytical Skills - Strong experience with CRM systems such as HubSpot or Salesforce, including workflow automation, field configuration, and data quality management. - Experience working with data warehouses and reporting environments such as Snowflake, Sigma, Looker, Metabase, BigQuery, Redshift, or similar tools. - Familiarity with enrichment platforms such as Apollo, SciLeads, ZoomInfo, or related tools. - Experience building workflow automation using APIs, AI tooling, low-code automation platforms, or scripting (Python, Zapier, Make, or equivalent). - Experience using LLM APIs such as OpenAI or Claude within operational or analytical workflows is strongly preferred. - Strong analytical and problem-solving skills with the ability to translate data into operational insight. Ways of Working - Structured problem-solver who can break ambiguous commercial questions into actionable systems and workflows. - Curious about why accounts grow, churn, expand, or stall. - Systems thinker who enjoys designing scalable operational processes. - Highly organized with strong attention to detail and operational rigor. - Comfortable balancing strategic projects with hands-on execution. - Excellent communication and stakeholder management skills. - Strong ownership mentality with a bias toward action and continuous improvement. - First-principles operator who draws on previous experience to build what’s next. Company Description Plasmidsaurus is on a mission to accelerate new cures and promote a healthier planet by unlocking a new level of productivity for scientists. Our sequencing services are used daily by thousands of innovators, including Nobel laureates, Fortune 100 pharma, and over 70,000 scientists. We began by revolutionizing plasmid sequencing, making it exponentially cheaper and faster, with innovative sequencing technologies and a global network of laboratories that turn samples into answers in hours, not weeks. Now we are expanding that same disruptive model across all of genomics. With the launch of our new RNA-seq service, we are taking a bold step toward our vision to sequence everything, providing scientists everywhere with faster, simpler, and more affordable access to the data that powers discovery. Every team member at Plasmidsaurus plays a crucial role in driving the future of biotech research. Together, we are building the world’s most efficient sequencing engine that operates overnight, scales globally, and helps scientists make breakthroughs faster than ever before.