Director, Risk and Fraud
Location
United States
Posted
3 days ago
Salary
$160K - $180K / year
Seniority
Lead
No structured requirement data.
Job Description
Director, Risk and Fraud
Quilt Software
Role Description This is an operator and leader role. You’ll set strategy, run day-to-day risk and fraud operations, and build the systems and processes that scale with our portfolio. You’ll work cross-functionally with Sales, Finance, Engineering, and Customer Experience to protect Quilt and our merchants — without becoming a speed bump in the sales motion. What You'll Own - Lead merchant underwriting operations end-to-end — credit review, risk decisioning, exposure monitoring, and policy management. - Manage fraud detection and prevention across the merchant portfolio, including chargeback management, dispute resolution, and loss mitigation. - Maintain credit exposure within defined thresholds while optimizing merchant approval rates and minimizing unnecessary friction. - Build and refine risk scoring models, underwriting frameworks, and fraud rule logic; champion automation wherever it reduces manual review without compromising controls. - Develop and track KPIs across underwriting decisioning quality, fraud losses, chargeback rates, and portfolio health. - Partner with Sales and Account Management to support merchant onboarding, escalations, and exception handling — acting as a collaborative resource, not a gatekeeper. - Lead, develop, and grow a team of risk analysts and fraud operations specialists. - Manage relationships with processors, card networks, and third-party risk vendors. - Stay ahead of evolving fraud vectors, card network rules, and regulatory requirements relevant to PayFac operations. Qualifications - 8–10+ years in payments risk, fraud, or underwriting — ideally in a PayFac, ISO, or acquiring environment. - Strong analytical and data skills; comfortable building models, querying data, and driving decisions from numbers. - Proven track record balancing risk discipline with business velocity in a high-growth setting. - Hands-on operator instincts — you don’t just design processes, you run them. - Experience building and deploying risk automation tools and fraud ML models. - Track record building and leading high-performing risk operations teams. - Deep familiarity with chargeback management, dispute workflows, and card network rules (Visa, Mastercard). - Strong written and verbal communication; able to translate risk concepts for non-technical stakeholders. Nice to Have - Direct PayFac experience — familiarity with sponsor bank relationships, sub-merchant liability, and PayFac-specific regulatory obligations. - Experience with Stripe or Adyen as processing platforms. - Background in specialty retail verticals (dive, pet, outdoor, liquor, etc.). Benefits - Opportunity to build software that powers real-world commerce at scale. - Competitive salary and equity package. - Comprehensive benefits (health, dental, vision, 401k, etc.). - Strong emphasis on engineering quality and career growth.
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Career Transition Financial Strategist
The Miliare GroupJoin our team at The Miliare Group and embark on a journey of growth and innovation.
Role Description The Miliare Group are seeking coachable, service-minded, high-integrity Financial Services Representatives to join our growing team. This is a career path that offers: - Schedule flexibility - Personal and professional growth - Leadership development - The ability to build intentionally over time - Performance-based compensation structure We offer flexible scheduling, making this role suitable for those transitioning careers or looking for part-time to full-time advancement. If you are someone who wants more purpose, flexibility, and ownership in your work, this may be worth exploring. Qualifications - Strong interpersonal and communication skills. - Background in Leadership, Healthcare, Sales, or Military Service is a plus. - Ability to obtain a state insurance license (training provided). - Entrepreneurial mindset with a focus on client relationship management. - Proper equipment to work remote (Desktop or Laptop capable of video calls). - Distraction-free environment to attend and host virtual meetings. Requirements - Remote position (Available in all 50 U.S. States, Puerto Rico, & Canada). - Flexible schedule. - Start part-time with full-time potential. - Optional, exciting in-person events throughout the year. Benefits - Licensing support. - Personal one-on-one mentorship. - Field training. - Online training. - On-demand training. - Field trainer academies. - Leadership academies. Company Description Join our team at The Miliare Group and embark on a journey of growth and innovation.
Role Description Du bist ein Organisationstalent mit einem Blick für Zahlen und einer Leidenschaft für Beratung? In dieser Rolle analysierst du die finanzielle Situation von Privat- und Geschäftskunden, entwickelst maßgeschneiderte Lösungen und baust langfristige Kundenbeziehungen auf. Übernimm Verantwortung, arbeite strukturiert und werde Teil eines starken Teams, das auf Verlässlichkeit, klare Strukturen und nachhaltige Lösungen setzt. - Analyse und Beratung: Du analysierst die finanzielle Situation von Privat- und Geschäftskunden und entwickelst individuelle Finanz- und Vorsorgekonzepte, die perfekt auf ihre Bedürfnisse abgestimmt sind. - Langfristige Kundenbeziehungen: Du baust vertrauensvolle und langfristige Beziehungen zu deinen Kunden auf und bist ihr verlässlicher Ansprechpartner in allen finanziellen Fragen. - Regelmäßige Optimierung: Du überprüfst bestehende Finanzlösungen regelmäßig und passt sie an veränderte Lebenssituationen oder Marktbedingungen an. - Effiziente Dokumentation: Du dokumentierst alle Beratungsgespräche und Ergebnisse strukturiert und sorgst für eine lückenlose Nachverfolgung. - Teamarbeit: Du arbeitest eng mit deinem Team zusammen, um die besten Lösungen für deine Kunden zu finden und gemeinsam Erfolge zu feiern. Benefits - Umfassende Einarbeitung inkl. IHK-Abschlüsse im Bereich Finanzberatung & Versicherung - Regelmäßige Weiterbildungen und echte Karriereperspektiven - Flexible Arbeitszeiten und die Möglichkeit, ortsunabhängig zu arbeiten - Attraktives, leistungsorientiertes Vergütungsmodell ohne Einkommensdeckelung - Überdurchschnittliche Verdienstmöglichkeiten mit starkem Wachstumspotenzial – dein Einsatz bestimmt dein Einkommen (deutlich steigendes Einkommen in den ersten Jahren) - Ein starkes Team mit flachen Hierarchien und klaren Strukturen Qualifications - Abitur oder abgeschlossene kaufmännische Ausbildung oder ein vergleichbarer/höherwertiger Abschluss - Sehr gute Deutschkenntnisse (mind. C1-Niveau oder Muttersprache) - Wohnsitz in Deutschland - Kommunikationsstärke und Freude am Umgang mit Menschen - Zuverlässigkeit, Eigeninitiative und eine strukturierte Arbeitsweise

