Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Social Work Expert Type: Contract Compensation: $850–$1,000 per completed task Location: Remote Role Responsibilities - Build a realistic digital workspace centered on the Drive folders you use daily, including case notes, assessments, service plans, and other documents. - Represent platforms like Apricot (Bonterra), Salesforce Nonprofit, DocuSign, and SharePoint. - Design multi-step tasks grounded in real workflows, navigating multiple apps, files, and stakeholders to challenge frontier AI agents. - Collaborate with other social-work experts to design environments, shape task scope, and review scenarios for realism and rigor. - Work asynchronously with research teams to refine task designs and evaluation criteria for social-services agent benchmarks. - Contribute to frontier AI research and benchmarking, directly informing how leading labs train and evaluate the next generation of AI systems. Qualifications - Must-Have: 3+ years of full-time experience at a large hospital system, county DHS/DCF, or major nonprofit/behavioral-health organization. - Day-to-day use of Salesforce Nonprofit, Apricot (Bonterra), DocuSign, and SharePoint/Box. - Strong analytical thinking and writing skills. - Preferred: LCSW / LMSW / equivalent state licensure. - Background in clinical/medical social work, protective services, school social work, macro social work, or substance-use/mental-health program operations. Requirements - Task Completion Pay: Competitive, based on task quality (~ $850–$1,000 per completed task). - Performance Bonus: Weekly bonus incentive for top performers. - Hourly Opportunity: Transition to hourly compensation for sustained quality and throughput. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process . - For any help or support, reach out to: support@mercor.com . - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description The Coding Specialist performs all medical record coding activities. Assigns appropriate diagnostic codes to patient charts and reports as assigned. - Coding surgeries directly - Use PMD - Pull up auto note and fill out work - 13-15 cases an hour Qualifications - Surgery Coding - General Surgery coding - Breast surgery coding - Gastro surgery coding - GYN coding - Clinical Coding - Detail Oriented - Confident - Good at collaborating with team - Not afraid to ask questions Requirements - Intermediate Level - Contract to Hire position based out of Dallas, TX Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership.

Role Description The Senior LOM role is a site aligned E2E partner to streamline communication across cross functional stakeholders throughout trial lifecycles. - Serves as the primary point of communication for sites, facilitating internal client teaming to drive issue resolution. - Intimately understands site operational model and owns relationships with critical site stakeholders to provide a voice for the site to the client's teams. - Contribute to quality Site Selection through participation in site feasibility ensuring consistent conduct of site qualification visits and appropriate follow-up of site qualification visit report and country feasibility report. - Ensures local/country team is meeting recruitment targets with high quality data on time and within study budget by providing input to study level documents and leading/coordinating local team activities in compliance with SOPs, other procedural documents and applicable regulations. - Act as primary company contact for assigned trial sites, engaging with Investigator and Site Staff throughout the life of the trial. - Focuses on investigator engagement through timely follow up with sites. - Drive study compliance by maintaining and updating trial management systems, using study tools and management reports available to analyze trial progress. - Contribute to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas to achieve clinical research target. - Delivers competent vendor management at the country level to support the study. - Ensures high standards for study monitoring by conducting quality local trial team meetings and facilitating SM training, when needed. - Contributes to patient understanding of protocol and patient safety by preparing country specific informed consent in accordance with procedural document/templates. - Ensures trial subject safety in that all AEs/SAEs/PQCs are reported within the required reporting timelines and documented, as appropriate. - Ensures Inspection readiness by maintaining complete, accurate and timely data and essential documents in systems utilized for trial management. - Accountable for ensuring quality data (accurate, valid and complete) is provided by the site and queries are resolved within expected timelines. - Keeps oneself inspection ready and knowledgeable for current work by complying with relevant training requirements. - With focus on quality and compliance, will work closely with SM to ensure CAPA is implemented for audits/inspections or any quality related visits. - Ensure accurate finance reporting and trial delivered within budget by adhering to finance reporting deliverables and timelines. - Keeps the trial in compliance with local regulatory requirements by organizing and ensuring IEC/HA approvals in cooperation with the local Start Up team. - May contribute as a trainer of systems/processes or provide input to functional area in process initiatives, if applicable. - Full utilization by timely and accurate time reporting. - Experience in management and startup of complex Early Phase trials projection with internal matrix clinical teams and sites, as applicable. - Autonomy with execution of local trial management services. - Depth of knowledge with local trial management services. - Process leadership. Qualifications - BA/BS degree. - Degree in a health or science related field. - 3 - 5+ years of trial end to end management experience. - Start-up & Database Locks/Cleaning experience preferred. - Solid Tumor Oncology experience required. - Strong working knowledge of ICH-GCP, company standard operating procedures, local laws and regulations, assigned protocols and associated protocol specific procedures. - Strong IT skills in appropriate software and company systems. - Proficient in speaking and writing the country language and English. - Good written and oral communication skills as appropriate. Requirements - To qualify, applicants must be legally authorized to work in the United States and should not require, now or in the future, sponsorship for employment visa status. - Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Benefits - Competitive base salary and performance related incentives. - Health and wellbeing programmes including medical, dental, and vision coverage where applicable. - Retirement and pension plans. - Life assurance and disability coverage. - Employee assistance programmes and wellbeing resources. - Learning and development opportunities through structured training and career pathways. - Benefits may vary depending on role and location. Company Description ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Role Description The Clinical Licensing Specialist (Program Specialist) supports regulatory and credentialing operations by coordinating provider licensure tracking, verification, and renewal processes. This role ensures providers maintain appropriate licensure throughout the hiring process and active employment and supports regulatory documentation requirements related to collaboration agreements and provider licensure compliance. This role is responsible for managing and coordinating the collaboration agreement process across all states, ensuring alignment with varying state-specific regulatory requirements and maintaining accurate, compliant documentation. Estimated Pay Range: $25 - 28/hour Key Responsibilities - Track provider licensure status and renewal timelines to ensure regulatory compliance - Conduct pre-hire licensure verification to confirm provider eligibility prior to onboarding - Support provider licensure progression for provisionally licensed providers during the hiring process - Coordinate licensure renewal reminders and follow-up with providers regarding renewal documentation - Maintain accurate licensure records and documentation within credentialing and compliance systems - Manage and coordinate collaboration agreement processes across all states, including tracking requirements, renewals, and documentation to ensure ongoing compliance with state regulations - Coordinate annual collaboration agreement renewals for Nurse Practitioners and Physician Assistants in accordance with state regulatory requirements - Submit and track collaboration agreements and regulatory documentation as required - Support cross-functional coordination with Compliance, Credentialing, and Operations teams - Assist with compliance documentation, audits, and regulatory tracking activities - Perform other job-related duties consistent with the scope and responsibilities of the role, as assigned Role Scope / Authority - Performs defined compliance and credentialing coordination activities within established policies, procedures, and regulatory requirements. - Exercises judgment within established workflows to ensure provider licensure documentation and renewal timelines are maintained. - Coordinates and manages the multi-state collaboration agreement process, ensuring consistency, completeness, and compliance across jurisdictions. - This role does not have authority for hiring, discipline, or performance management and operates as an individual contributor supporting credentialing and compliance processes. Professional Expectations for This Role - Accountability: Owns assigned responsibilities and follows through on compliance-related processes and documentation. - Integrity: Applies regulatory and organizational policies consistently and maintains accurate documentation. - One Team: Supports collaboration across compliance, credentialing, and operational teams. - Balance: Promotes efficient workflows and escalates process or compliance risks appropriately. - Continuous Improvement: Identifies opportunities to improve compliance tracking and documentation processes. - Servant Leadership: Supports operational and regulatory processes while working within defined scope and authority. Qualifications - Strong organizational and documentation management skills - Ability to manage multiple regulatory timelines and deadlines across states - High attention to detail and accuracy - Effective communication and follow-up with providers and internal teams - Ability to maintain confidentiality of provider and organizational information Requirements - Bachelor’s degree preferred - 2–4 years of experience in healthcare credentialing, provider enrollment, compliance coordination, or licensure administration preferred - Experience working with credentialing systems, licensing boards, or regulatory documentation preferred - Experience supporting multi-state licensure and collaboration agreement processes strongly preferred Benefits - Competitive compensation - Flexible schedule - In-person and virtual patient visits - Comprehensive admin support (front office, accounting, finance, payroll, HR, etc) - Professional development opportunities - Clinical community, support, and leadership - Medical, dental and vision benefits - Life insurance - Short and long-term disability - Paid vacation and holidays - Matching 401k plan - State of the art technology