Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department OverviewThe Customer Support Manager (CSM) for the US Federal DoD Government Markets is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Department of Defense accounts. Travel is required for customer retention and internal business activities. Job Description - The CSM manages Federal Government Land Mobile Radio service contracts with the responsibility for successful deliveries on all services designed for and utilized by the assigned customers. - Major emphasis on cultivating and developing key relationships and growing managed service product sales in multi-levels of large customer accounts. - Work closely with Sales Account Management, Pre-sale and Post-sale teams to service customers and to continue to grow the overall Motorola Service business. - Be responsible for goal driven business growth, account service plans, individual goals, and further development on customer satisfaction strategies. - Be responsible for achieving P&L goals, including those for service billings, and cost/margin performances. - Successfully market Motorola service capabilities to account base offered through the Federal Systems Technologists group, Federal Repair Depot, Authorized Service Subcontractors, and the National System Support services. - The CSM will perform in compliance with all US Federal Government Markets Division and Motorola Solutions contracting requirements and policies. - The CSM will be responsible for maintaining customer satisfaction through the Program Management team of the United States Air Force and other applicable accounts. - The CSM could/should be expected to provide support over various time zones which the program supports and some East Coast locations. - The CSM provides support outside of the typical CSM role which could include contract management support, billing/receivables, P&L tracking, and contract proficiency. - Goal oriented self-starter with skills and ability to successfully market and manage service support contracts for Project 25 and related wireless technologies. - Sales skills and abilities in establishing customer relationships, making presentations, and closing service support sales opportunities. - Must be capable of learning service products, putting together creative proposals, making customer presentations, and forming collaborative strategies with other Motorola sales and support professionals and teams. - Must also have more than average skills within Excel for Project revenue and margin tracking. Pivot table knowledge is a must. CANDIDATE EXPECTATIONS - 5+ years of successful experience with lifecycle service account management, systems implementation/ integration, LMR sales, or LMR engineering is desired. - Knowledge of Motorola RF systems and products is a plus - Knowledge and experience utilizing Microsoft business software (e.g. Outlook, Word, Excel, and PowerPoint) is required - Job performance depends on ability to successfully utilize Oracle and Salesforce applications. - Experience with US Federal Government contracts performance is a plus - Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified and sensitive information. US Citizen with ability to obtain US Government clearance(s). - The Customer Support Manager (CSM) travels 25% - 50% of the time. Preference will be given to applicants located in Western Region. #LI-CC1 Target Base Salary Range: $70,000 - $100,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements - Bachelor's Degree OR 5+ years of experience in LMR, Public Safety, Account Management, Customer Support, Technical Services Sales with large Government customers - Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Travel Requirements25-50% Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYesOur U.S. Benefits include: - Incentive Bonus Plans - Medical, Dental, Vision benefits - 401K with Company Match - 10 Paid Holidays - Generous Paid Time Off Packages - Employee Stock Purchase Plan - Paid Parental & Family Leave - and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

Role Description Are you customer-obsessed and ready to take the next step to grow your career? Foundever® is looking for an Italian-Speaking Customer Service Representative to join our team, working on behalf of our fashion Client! As a Customer Service Representative with Foundever®, you’ll deliver professional, timely, and accurate support to customers of our fashion Client. Using telephone, email, and chat methods, the aim of your job will be to offer pre-and-post sale customer care, answering questions and helping them with their queries and issues. You will work as part of a multilingual team, using your Italian and English language skills to support customers. Primary responsibilities: - Respond to inbound customer enquiries by phone, email, and live chat in both Italian and English, ensuring care and efficiency. - Develop and maintain a full knowledge of Client products and services. - Transfer cases to another department or escalate to a senior member of staff as required. - Ensure that cases and calls are logged in accordance with Client and Foundever® guidelines and procedures. - Consult product manuals, advising customers of appropriate options and solutions. Qualifications - Excellent communication skills (verbal and written) to a fluent standard of English and Italian, with an ability to personalise communications. - Previous customer service experience in a contact centre is highly advantageous. - Passion for the fashion industry is also highly advantageous. - Impeccable attention to detail and accuracy is needed at every level and aspect of the consumer journey. - Strong organisational skills with the ability to prioritise tasks. - Good computer literacy with working knowledge of Microsoft Word and Excel. - Minimum typing speed of 20 words-per-minute (WPM) on a computer keyboard. - Ability to remain calm in challenging situations, work on your own initiative, and under pressure to achieve deadlines. - Ability to work flexibly as part of a wider team, seeing the bigger picture and recognising its impact on the customer experience. Requirements - Wired/Ethernet broadband connection with a minimum of 20Mbps download and 10Mbps upload speeds (4G/5G connections are not supported). - A secure, private area to work from, with a desk and chair, and no distractions or background noise. - No other devices present during working hours (including smart listening devices, mobile phones, or any voice command tech). - No use of pen/paper or any writing materials during working hours. - No other people, such as dependants, can be in the same room during working hours. Benefits - Employee recognition platform. - Progression opportunities. - Award-winning culture.

Role Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. - 售前技術推廣與標案支援 (Pre-sales & Commercial Support) - 臨床系統配置與導入 (Clinical Configuration & Implementation) - 高階技術支援與跨部門協作 (Advanced Support & Cross-functional Collaboration) 售前技術推廣與標案支援 (Pre-sales & Commercial Support) - 擔任放射腫瘤解決方案的「臨床顧問」，與銷售團隊協作，深入分析並評估潛在客戶（包含放射腫瘤科醫師、醫學物理師、醫院高層與 IT 採購人員）的技術與臨床需求。 - 針對不同層級的利害關係人，策劃並執行具說服力的產品展示 (Product Demo) 與技術簡報。 - 支援標案運作，協助解析臨床需求書 (RFP/RFQ)，參與制定防禦性技術規格與解決方案提案 (Proposals)。 - 參與國內外醫學研討會與展會 (Trade Shows)，協助推廣 Varian 產品價值與最新技術。 - 熟悉藍表 (BlueSheet) 實操細節，包含人脈培養、資訊獲取及判斷、提供觀點等等，綜合判斷提供策略想法。 臨床系統配置與導入 (Clinical Configuration & Implementation) - 協助客戶進行放療軟硬體系統的架構規劃與端到端 (End-to-End) 的臨床工作流程設定。 - 針對新產品導入 (New Product Introduction, NPI)，協助醫院端順利過渡。 高階技術支援與跨部門協作 (Advanced Support & Cross-functional Collaboration) - 擔任高階問題分析解決者，針對放射腫瘤臨床情境中的複雜應用問題（如影像導引、計畫優化、工作流程中斷等）提供解決方案或排除建議。 - 作為「客戶之聲 (Voice of the Customer)」，收集並彙整臨床使用者的回饋，與全球產品管理 (Product Management)、研發與技術服務團隊緊密協作，優化產品設計與服務流程。 Company Description We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Role Description The Retailer Support Team is dedicated to delivering exceptional post-purchase support to both Retailers and customers through the Retailer channel. Their responsibilities encompass a wide range of services to ensure a smooth and satisfactory customer experience, including: - Troubleshooting: Assisting Retailers and customers in diagnosing and resolving technical issues with products, providing step-by-step guidance using a knowledge base to ensure quick and effective solutions. - Repair Bookings: Facilitating the repair process by coordinating with customers and internal teams to schedule repairs, ensuring minimal downtime and convenience for the customer. - Spare Parts Requests: Processing requests for spare parts efficiently, ensuring Retailers and customers have access to the necessary components their products which may be missing and/or broken. - Customer Communication: Maintaining clear and proactive communication with Retailers and customers throughout the support process, ensuring they feel supported and valued. - Guidance: Offering guidance and resources to Retailers to enhance their ability to assist customers effectively, fostering a collaborative relationship between and its retail partners. Through these efforts, the Retailer Support Team plays a crucial role in strengthening relationships with Retailers and ensuring customers receive the highest level of service and support after their purchase. You will also be responsible for ensuring that all customers have the right products and services. Join the A-Team and experience the A-Life! Company Description We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!