Inspiring trust for a more resilient world
Sales Support Specialist
Location
Brazil
Posted
15 days ago
Salary
0
Seniority
Mid Level
Job Description
Sales Support Specialist
BSI
Role Description As a Sales Support Specialist, you will play a pivotal role in supporting the sales organization by providing high-quality commercial, operational, and administrative support. This role is critical and will support our Sales Directors, Business Development Managers, and Sales Account Managers to focus on revenue generation while supporting complex quoting, RFP development, Salesforce governance, and audit activities in the region. - Commercial & Quoting Support: Support the creation of complex, time-consuming quotes within the Salesforce configurator under the direction of the respective seller, as well as cost estimates for existing clients. - Bid & RFP Management: Support the creation, writing, design, and quality assurance of large, complex Requests for Proposals (RFPs), while maintaining a repository of standard responses and FAQs. - Salesforce Governance: Maintain high standards of Salesforce hygiene for the Americas Sales organization, conducting data quality reviews and reporting issues to Sales leadership. - Reporting & Dashboards: Support day-to-day sales reporting requirements, including creating and maintaining dashboards to provide actionable insights. - Lead Coordination: Monitor client inquiry inboxes and work closely with Marketing to assign and manage leads in accordance with regional Rules of Engagement. - Compliance & Audit Support: Support investigations of non-conformities arising from internal and external accreditation audits related to Sales activities. - Cross-Functional Collaboration: Liaise across functions—including Sales, Operations Delivery, Finance, Marketing, and Compliance & Risk—to ensure the correct commercial and operational outcomes for clients. Qualifications - Minimum of 3–5 years of experience in a sales support, commercial operations, bid/RFP management, or similar role within a B2B environment. - Bachelor’s degree in Business Administration, Commerce, Sales Operations, Marketing, or a related discipline (or equivalent professional experience). - Advanced competency in Salesforce CRM, including quote configuration, opportunity support, reporting, and data governance. - Demonstrated experience working with complex pricing models, contracts, and cost estimates, ideally within a regulated or services-based organization. - Advanced written communication skills with a proven ability to draft, tailor, and quality-check complex RFP responses and sales documentation. - Strong analytical skills to interpret data and create dashboards, combined with high attention to detail for compliance and data hygiene. - Ability to work effectively across functions and communicate confidently with stakeholders at different levels. Benefits - Competitive total reward package. - Independent and varied job in an international environment. - Flexible working hours. - Ongoing training and development. - Annual leave, bank holidays, medical, dental, vision, and life insurance. - Retirement/pension savings with company contribution. - Short-term and long-term disability. - Maternal leave, paid parental leave, paid bereavement leave. - Learning and development opportunities. - A wide range of flexible benefits that can be tailored to suit your lifestyle.
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