• Personally engage customers in a positive and friendly manner to proactively resolve issues that may impact account growth or retention • Oversee and effectively respond to all types of communication in a courteous and articulate manner: phone, email, and web inquiries from customers (physician offices), field sales representatives, and existing or potential patients • Handle a variety of inquiries, including questions about our technology, products, and services, costs, billing, and insurance coverage • Keep precise and clear documentation of all communications and follow-up activities • Contact patients through outbound calling and SMS to explain potential costs and address billing concerns • Contact physicians and other medical personnel to obtain missing information that is pertinent to reimbursement • Manage a queue of customers that need to be contacted and effectively follow through on a scheduled contact cadence until resolved • Handle 20-30 inbound calls and 40-50 outbound calls per day

Role Description Are you passionate about travel? Do you love helping others plan unforgettable trips? Turn your passion into a rewarding career as a Destination Specialist! Whether you're looking for a part-time side hustle or a full-time career, this opportunity will give what you put into it. - Bonuses + Exclusive Travel Perks - With access to cutting-edge booking software that outperforms major travel sites like Booking.com, Expedia, and Hotels.com, you'll help clients save hundreds while earning their loyalty for repeat business. Qualifications - Someone who can fluently speak and understand at least two languages is a plus but not required. - Customer-Oriented: You love helping people create dream vacations. - Curious & Adaptable: Thrives in a constantly evolving industry. - At Least 18 Years Old: Must be legally authorized to work in the U.S., Mexico, Australia or the U.K. Requirements - Work From Anywhere: All you need is a computer & internet! - Set Your Own Hours: What you put into this is what you will get out of it. - Meet and build lasting relationships with industry leaders and influencers boosting your sales. - Exclusive Travel Perks: Deep discounts & even free trips for business and pleasure! - Be Your Own Boss: Reduce stress, enjoy more time with family, and build a career on YOUR terms. Benefits - Bonuses + Exclusive Travel Perks - Deep discounts & even free trips for business and pleasure!

Role Description Join our team as a Remote Travel Reservations Specialist and unlock the door to a world of endless possibilities! This unique opportunity offers flexibility to work on your own terms. - Exclusive Software Access: Our state-of-the-art booking engine outperforms top sites like Hotels.com, Expedia, and Booking.com, saving your clients hundreds of dollars per night. - Flexible Hours: Create your own schedule and work whenever it suits you. You're the boss! - Creating a thriving environment that brings repeat business. - Community: Have the knowledge of peers and Supplier Development Managers to stay at the top. - Free Travel Opportunities: Earn free trips for both business and pleasure as you grow your business. Qualifications - Self-motivated. - Love the idea of working in the travel industry. - Want to be part of a dynamic and supportive community. - Looking for a flexible, remote opportunity that fits their lifestyle. Requirements - Must have work authorization and reside in LATAM, USA, UK, or Australia. - Not currently authorized to accept applicants from India, Africa, or Canada. Benefits - Flexible working hours. - Free travel opportunities.

Role Description We are looking for a Patient Billing Associate to drive high impact initiatives that impact account growth, retention, and revenue through daily interactions with our customers. The Patient Billing Associate is on the front lines with our existing and potential customers, including clinics, medical staff, and patients. The ideal candidate for this role is a smart, ambitious, and talented individual who is extremely passionate about delivering strong results and a positive customer experience. The Patient Billing Associate is a remote position and reports to the Assoc. Director, Inside Sales. - Personally engage customers in a positive and friendly manner to proactively resolve issues that may impact account growth or retention. - Oversee and effectively respond to all types of communication in a courteous and articulate manner: phone, email, and web inquiries from customers (physician offices), field sales representatives, and existing or potential patients. - Handle a variety of inquiries, including questions about our technology, products, and services, costs, billing, and insurance coverage. - Keep precise and clear documentation of all communications and follow-up activities. - Contact patients through outbound calling and SMS to explain potential costs and address billing concerns. - Contact physicians and other medical personnel to obtain missing information that is pertinent to reimbursement. - Manage a queue of customers that need to be contacted and effectively follow through on a scheduled contact cadence until resolved. - Handle 20-30 inbound calls and 40-50 outbound calls per day. Qualifications - 2+ years of prior client-facing experience. - Inside Sales / Customer Service background in a fast paced, high-volume environment strongly preferred. - Experience using Salesforce. - Advanced organizational skills with the ability to handle multiple assignments. - Fast learner with the ability to navigate complex workflows and technology. - Outstanding verbal, written and presentation skills - ability to effectively tailor messages to different audiences. Requirements - Nice-to-Haves: Speaking fluently in Spanish. Benefits - Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients. - Open, transparent culture that includes weekly Town Hall meetings. - The ability to indirectly or directly change the lives of hundreds of thousand patients. - Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%. - Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%). - Supplemental fertility benefits coverage. - Retirement savings program including a 4% Company match. - Increase paid time off with increased tenure. - Latest and greatest hardware (laptop, lab equipment, facilities). - Total compensation package of $115,300 per year (at plan), including a base pay rate of $53,592 per year.