Title: Manager Clinical Quality Location: Omaha United States Job Description: At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Clinical Quality Manager plays a pivotal role in advancing quality improvement and population health initiatives across the organization. Working closely with Health Plan Leadership, this role promotes an interdisciplinary approach to care, emphasizing health promotion, chronic disease management, and compliance with organizational, state, NCQA, CMS, and other applicable standards. The manager will lead the Clinical Practice Consultant team and collaborate with providers and community partners to drive performance and improve health outcomes. This includes coordination of outreach, data analysis and formal presentation to physicians, administrators, and community stakeholders. If you are located within commutable distance of Omaha, NE, you will have the flexibility to work remotely* as you take on some tough challenges Primary Responsibilities: - Develop and implement data-driven strategies to support quality and population health initiatives - Conduct data analysis to identify trends, gaps, and opportunities for improvement - Monitor and support quality improvement projects and incentive programs through performance tracking and outcome measurement - Ensure compliance with regulatory and state reporting requirements related to quality and population health - Prepare and deliver written and verbal reports and presentations to Health Plan Leadership and external stakeholders - Lead and delegate project tasks based on team members' strengths, skill sets and experience levels - Engage directly with providers and other key stakeholders to support quality initiatives and foster collaboration - Influence and guide multidisciplinary teams, including external partners, on complex quality-related topics - Coordinate the development of presentations and data analysis for physicians, administrators, and community partners - Engage with ACO partners to develop expertise in value-based contracting and inform quality performance and potential for improvement - Support integration of internal processes and partners to support provider education in Quality Improvement - Support connection to community-based partners to support Medicaid priorities - Travel may be required to support community events and provider engagement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Active, unrestricted RN license in the state of residence - 4+ years of healthcare experience, including managed care - Experience in HEDIS/Star programs and NCQA standards - Proficiency with MS Word, Excel, Visio, PowerPoint, and SharePoint - Proven ability to lead cross-functional teams and manage complex projects Preferred Qualifications: - Certified Professional in Healthcare Quality Certification (CPHQ) or Lean background - Solid organizational, time management, and prioritization skills - Solid problem solving and analytical and skills - Excellent analytical, problem-solving, and communication skills - Ability to influence stakeholders at all levels and drive initiatives forward - All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Lead and manage a team of Administrative Specialists, oversee daily operations, develop and evaluate processes for compliance, and ensure high-quality customer service delivery while monitoring workload and staff performance.

Title: Assistant Manager Location: Austin United States Job Description: A bit about us At Placemakr, home meets hospitality. We've combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night - they're a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location - as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence. The Impact You'll Have At Placemakr, our obsession with exceptional service isn't the only thing that sets us apart - it's our people! As Assistant Manager, your mission is to support the success of your team members and property, using your foundational leadership skills and operationally savvy mindset. Around here, things move fast. You'll dive right in with providing hands-on support while learning how to run our flexible buildings, engage with our ownership groups, impactfully lead our teams and shake up the status quo (because "that's how it's always been done" simply isn't in our vocabulary). If you're curious, resilient and creative in your solutions - while still appreciating a trusted process or two - your opportunity to grow into a General or Operations Manager at any property across our portfolio won't be far behind. Our Assistant Managers may report directly to the property General Manager, but shouldn't expect to be only a second set of hands - they are at the forefront of challenging, motivating, engaging and leading team members in rotating departments, all while driving consistency, bringing fresh ideas to the table and elevating our service and operations. To be successful, you must be people-first, instill accountability and ownership first within yourself, then in every team member on property, and turn "what if?" into "here's how and why". You'll work flexible shifts, be a professional communicator + collaborator, champion our Community Norms and lead by example to uphold a culture of top performance - improving our service, operations and budgetary performance each day. In short, if you're a natural leader, thrive in (a little bit of) ambiguity, are described as adaptable with a growth mindset - oh, and have an ability to relocate - the Assistant Manager position is your ticket to accelerated growth This position requires open availability for flexible scheduling, including evenings, overnights, weekends and holidays, on a rotational basis and as the needs of the business call for it. Upon completion of training and performance requirements, candidates must be able to relocate within 30-days to any new or existing properties across Placemakr's portfolio (pending relocation assistance). What You'll Do - Lead with relentless curiosity and self-starting drive - learn fast, adapt faster and demonstrate mastery of our flexible hospitality business. Use every minute as your training ground for the next General or Operations Manager position in our portfolio - Consistently provide an exceptional experience to anyone you interact with, so our teams, guests, residents and partners walk away thinking "I have to tell my network about this place!". Be the trusted friend, local insider and subject-matter-expert all rolled into one - Set the bar for a safe, secure and compliant environment for all by adhering to and driving accountability for established policies and procedures. We like to challenge the status quo, but we don't play fast and loose with safety, service and operational standards. - Follow a schedule that's as flexible as our business model - working days, evenings, overnight and weekends to understand the nuance of our business, observe the team and drive consistency. Not all weeks will look the same, and that's the point. - Embody leadership in action, not by managing a checklist, but by motivating, developing, engaging, challenging and driving accountability for your team in real time. - In partnership with your General or Operations Manager, train re-train and (when needed) re-invent how we do things across people, operational and financial expectations. Use processes and guidance when they work, suggest them when they don't exist and always push for consistency when a trusted partner believes in something. - Champion the success of company-wide or property-specific people-related initiatives that support hiring, engagement, retention and development of all members of your property team - Collaborate with your General Manager and Talent Acquisition partners to support consistent hiring practices while getting scrappy with finding top talent through local connections or boots-on-the-ground recruiting tactics. - Learn it all - Front of House, Back of House and administrative/budgetary functions - through observing your leaders and team and using your resources wisely. Then, own each department on a rotating basis and use what you've learned to experiment, implement and execute on initiatives to drive improvement. - Learn and utilize our processes - the ones that exist today and the ones that will exist in the future - to push your property to consistently exceed service and operational standards that other brands can't compete with. - Provide hands-on assistance where and when needed across the entire property team, offering support through strategic thinking, creativity or simply a fresh set of eyes - Build cross-functional relationships like your development depends on it (pro tip: it does), then partner with your General and/or Area Leader to understand the levers that dictate overall financial success and how to move them - Additional duties and responsibilities, as assigned. At Placemakr, this isn't phrase isn't a catch-all, it's the way we work What It Takes - A bachelor's degree, preferably in management, business administration, communications, hospitality or a related field; or commensurate experience in lieu of a formal degree - 2+ years' experience in a leadership role within retail, food & beverage, hospitality or similarly fast-paced, service-focused environment - Willing (and excited!) to relocate to any existing or upcoming property across Placemakr's portfolio within 30-day notice period (relocation assistance provided) (REQUIRED) - Scheduling flexibility that matches our operating model (i.e., you are willing, able and understand the importance of working evenings, overnight and weekend shifts on an ongoing and consistent basis) - Exceptional verbal and written communication skills and the ability to deliver a message clearly and professionally. You can rally a team, influence our stakeholders and collaborate like a professional, no matter who is in the room - A solutions-oriented and exceptionally curious leader who can remain resilient and manage competing priorities, time and resources proactively in a fast-paced, ever-changing environment - A demonstrated understanding of operational and financial principles - you know how to connect the dots between great service and strong numbers - A hands-on leader and world-class motivator who excels in change management - you don't just talk about what's happening, you explain the why and inspire others in the middle of the storm - Experience with executing on team member relationship issues and hiring, training, retention, engagement, succession planning, performance management and/or growth and development initiatives - You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right. - Assistant Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Assistant Managers and an exceptional guest experience.

Title: EverHealth - Manager RCM Services Location: United States Job Description: EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/ We are seeking a high-performing Manager, RCM Service Operations to serve as a key leadership bridge between the Director and Lead/Service Manager teams. This role is responsible for supporting day-to-day management of the client service organization, strengthening operational execution, and helping leadership maintain visibility into client health, escalations, and team performance. The Manager role is designed to remove tactical burden from the Director by owning operational follow-through, people leadership, escalations, cross-functional alignment, performance monitoring, and special projects. This position may directly manage team members and will play an important role in coaching leaders, driving accountability, and ensuring consistency across the Service Manager organization. This is an ideal opportunity for a strong operator who can balance people leadership, client experience, execution, and collaboration while enabling the Director to focus on strategic growth, organizational development, and enterprise priorities. Key Responsibilities Leadership & Team Management - May directly manage Lead Service Managers, Service Managers, or other assigned team members. - Provide coaching, performance feedback, and development support to team members. - Reinforce accountability to role expectations, KPIs, client communication standards, and internal processes. - Support hiring, onboarding, training, and talent development initiatives. - Foster a high-performance, collaborative, and service-oriented culture. Escalation Management - Serve as a senior point of contact for complex client escalations and sensitive service issues. - Partner with Service Managers and Leads to stabilize at-risk accounts and drive recovery plans. - Coordinate cross-functional resources to resolve urgent operational issues quickly. - Ensure escalations are documented, communicated clearly, and closed with accountability. Client Health Oversight - Maintain regular visibility into overall portfolio health across assigned teams. - Monitor key indicators such as: - AR Aging (>90 / >120 days) - Denial trends - Clean claim rate - Client responsiveness / engagement - Revenue retention risk - Service backlog or throughput concerns - Identify trends early and drive action plans with Leads and SMs. - Ensure consistent use of client health scoring tools such as RAG status. Cross-Functional Team Alignment - Act as a central liaison between Service Managers, Claims Management, Vendor Management, Coding, Posting, Account Management, Client Success, and other internal stakeholders. - Ensure priorities, timelines, ownership, and client expectations remain aligned across departments. - Facilitate regular communication cadences between teams to reduce silos and improve execution. - Escalate recurring workflow gaps or interdepartmental blockers to leadership with recommended solutions. - Drive a unified client experience through consistent internal collaboration and accountability. - Support organizational initiatives tied to the One EverHealth operating model and shared service standards. Operational Execution - Oversee day-to-day workflow discipline across the Service Manager organization. - Ensure client meetings, reporting cadences, follow-ups, and documentation standards are met. - Improve communication flow between Service Managers, Claims Management, Vendor Management, and leadership teams. - Help prioritize workload and resources based on business risk and opportunity. Strategic Support to Director - Take ownership of tactical and operational responsibilities that allow the Director to focus on strategy. - Prepare summaries on team performance, client risk, staffing needs, and recurring operational themes. - Support annual planning, org design, pod alignment, and business readiness initiatives. - Represent the Director in meetings or decisions when delegated. Special Projects & Continuous Improvement - Lead or support special initiatives such as: - Process redesign - Playbook / SOP implementation - Reporting enhancements - Training and enablement programs - Cross-functional workflow alignment - New client onboarding readiness - Drive project timelines, accountability, and measurable outcomes. - Identify opportunities to improve scalability, efficiency, and service consistency. Qualifications Required Experience - Minimum 5+ years of experience in Revenue Cycle Management, healthcare operations, client services, or medical billing leadership. - Prior leadership or management experience preferred. - Strong knowledge of healthcare revenue cycle processes, payer workflows, and client service operations. - Proven ability to manage escalations, competing priorities, and cross-functional teams. - Strong analytical and problem-solving capabilities. - Excellent communication and leadership presence. Preferred Qualifications - Experience in outsourced RCM or multi-client service environments. - Experience leading managers, leads, or matrixed teams. - Strong reporting and data analysis skills. - Experience with Salesforce, Google, Zoom, and operational dashboards. - Project management or change management experience. - Experience building scalable processes in growing organizations. Success in This Role Looks Like - Director has increased capacity to focus on strategy and organizational priorities - Faster, more effective escalation resolution - Improved visibility into client health and operational risks - Strong cross-functional alignment with reduced silos - Stronger accountability and consistency across Leads and SMs - Successful execution of special projects and process improvements - Higher client satisfaction, retention, and team performance Where: Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States. If you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America. Benefits and Perks: - Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid - Continued investment in your professional development - Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. - 401k with up to a 4% match and immediate vesting - Flexible and generous (FTO) time-off - Employee Stock Purchase Program Compensation: The target compensation for this position is $85,000 - $100,000 USD annually in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!