Role Description Sr. Scrum Master position is a servant leader of highly collaborative development team practicing Agile and delivering to the business in an iterative manner, using Agile best practices, continuous improvement, and leading without authority. Ideal candidate enjoys fast-paced environment, thrives under ambiguity and embraces change passionately. They help their team adopt and improve on their application of Agile methodology. They continually support team goals and remove obstacles while ensuring that they adhere to overall program-level ways of working. The candidate has high energy in team settings, and is an innovative thinker. Job Roles and Responsibilities - Facilitate Scrum ceremonies for two or more Scrum teams and/or programs, such as Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives - Proactively find ways to enable the team to become high performing, predictable, empowered and self-organized - Serve as a strong facilitator, leading team- and program-level sessions including PI Planning, dependency alignment, and execution workshops - Proactively identify, track, and manage cross-team dependencies, risks, and impediments, ensuring continuity of delivery across workstreams - Coach and guide the team in Agile delivery best practices, foster an agile mindset and a culture of continuous improvement - Measure team delivery maturity and performance, and review the metrics with the team to identify improvement opportunities - Define, track, and report KPIs, metrics, and program health, providing actionable insights through sprint and program-level analysis - Provide clear, concise, and effective communication to leadership and executives, including status, risks, and key decisions - Support release planning and deployment activities, ensuring coordination across teams and stakeholders - Drive assigned continuous improvement initiatives at the team and program levels - Participates in the Scrum Master Community of Practice sharing ideas, observations and opportunities for improvement - Possesses a competency for change management principles and has practical experience in coaching teams through change Job Scope Incumbent works under minimal direction and uses independent judgment to identify issues, trends & problems and recommend action plans and evaluate results on projects that may not be clearly defined. Work is varied and complex, requiring the individual to use a broad range of knowledge gained through prior Scrum Master experience. The position works with internal and external sources to complete objectives, keeping the needs of external and internal customers as a priority when making decisions and taking action. Qualifications - Minimum Bachelor’s Degree in IT or Computer Science, or 4 years of related experience - Minimum of 5 years as a Scrum Master experience, including leading multiple Agile teams and/or programs - Scrum Master Certification desired but not required - Experience with Scaled Agile Frameworks required; SAFe experience a plus - Knowledge of other Agile approaches, such as Kanban - Hands-on experience with Jira software in an IT environment - Knowledge of Healthcare industry preferred - Communication (oral, written and listening), project management, analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills - Exceptional executive communication skills, with the ability to effectively present to the business and leadership - Proven experience in dependency management across teams, systems, and stakeholders - Ability to develop and maintain collaborative and cooperative relationships throughout the organization - Strong expertise in facilitating teams, including leading large-group sessions such as PI Planning and program reviews - Ability to demonstrate commitment to excellent customer service and follow-through - Ability to manage multiple simultaneous projects including continuous evaluation and re-ordering of priorities as business needs dictate - Ability to effectively present information and respond to questions from leadership, internal and external customers - Ability to be flexible and creative in problem solving and identifying process improvements - Ability to anticipate business needs and think with a business owner mind-set - Ability to adhere to corporate work ethic standards Compensation The salary range for this position is $120-130k. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity. Benefits - Medical, dental and vision coverage with low deductible & copay - Life insurance - Short and long-term disability - Paid Parental Leave - 401(k) + match - Employee Stock Purchase Plan - Generous Paid Time Off – accrued based on years of service - 10 paid company holidays - Tuition reimbursement - Flexible Spending Account - Employee Assistance Program - Sick time benefits – for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits EEO Statement Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. Application Deadline We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.

• Develop agile based SDLC/APLC for new software development organization creating necessary standards, tools and best practices in a clearly documented form. • Participate and support initial development pilots during the initial phases of the project. • Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings. • Track and communicate team velocity and sprint/release progress. • Maintain process documentation. • Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. • Update agile tracking systems to provide transparency on Product & Sprint Backlogs. • Recommend improvements and assist in changes to best practice. • Support the development managers and project leads as necessary. • Assist with internal and external communication, improving transparency, and radiating information. • Assist team with making appropriate commitments through story selection and task definition. • Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal. • Facilitate discussion and conflict resolution. • Empower the teams to self-organize • Improve the productivity of the teams in any way possible. • Ensure the team strives to make each increment of functionality potentially shippable. • Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters. • Adapt project plans, schedules, and resource assignments as required throughout pilot projects to respond to emerging requirements and risks.

Role Description Zermount Inc. is seeking a Scrum Master who can drive Agile excellence and empower teams to deliver high-quality products and services to our government clients. As a Scrum Master on our project, you will: - Coach and guide cross-functional teams through Scrum events. - Remove impediments and foster a culture of continuous improvement. - Partner with stakeholders at all levels to align priorities and drive decision making. - Translate complex requirements into actionable sprint goals that deliver measurable outcomes. - Champion Agile best practices and elevate team performance through coaching, mentoring, and data-driven retrospectives. - Balance Business as Usual operational demands with strategic initiatives. - Build trust, resolve blockers, and inspire high performance. - Help teams navigate ambiguity and deliver results in a fast-paced environment. Qualifications - Prior experience on a scrum team. - Knowledge of scrum and agile techniques. - Strong communication, interpersonal and mentoring skills. - Technical knowledge of complex enterprise IT systems. - Ability to work with and lead a team. - Experience communicating effectively, both oral and written, with technical, non-technical, and executive-level customers. - Knowledge in risk assessment methodologies. - Experience with cloud-based environments and technologies is preferred. - Excellent communication skills, with the ability to explain complex concepts in a clear, concise manner. - Strong problem-solving skills, proactive attitude towards identifying potential issues and implementing solutions. - The ability to organize and motivate a project team. Requirements - Expertise in Agile frameworks and methodologies including Scrum, Kanban, and hybrid approaches. - Advanced proficiency in Agile project management tools including Jira for sprint management, backlog refinement, velocity tracking, and delivery metrics reporting. - Experience with Power BI or similar dashboarding tools for data-driven retrospectives and program visibility. Preferred Qualifications - Experience coaching teams through Agile adoption and transformation. - Certifications such as PSM, PSPO, CSM, SAFe, PMI-ACP, PMP, or ITIL. - Familiarity with ITIL, PMBOK, Scrum Guide, Kanban, and Agile best practices. - Experience in regulated, compliance-driven, or governance-heavy environments. - Data visualization and reporting experience (Power BI or similar dashboarding tools). - Planning and managing IT projects. Competencies - Agile Coaching & Facilitation. - Impediment Resolution & Risk Assessment. - Communication & Facilitation. - Continuous Improvement & Process Optimization. - Mentorship & Coaching. - Program & Project Management. - Innovation & Process Improvement. - Stakeholder Collaboration. Education and Certifications - Master's degree preferable but professional experience is permitted. - Bachelor's degree and 4 years of product or project development experience, and 3 years of project development experience on an Agile Team or an equivalent combination of education and work experience. - At least one of the following Agile certifications: - Agile Scrum Master. - Agile Project Manager. - Agile Scrum Professional. Clearance Level - Public Trust. Work Location - Remote work authorized; travel may be required to client location in Alexandria, VA. Hours of Operation - Business Hours: 8:00 am EST - 4:30 pm EST. Reporting Structure - Reports to: USPTO Program Manager.

• Facilitating Scrum Ceremonies • Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives • Coach the development team and product owners on agile principles • Remove impediments and foster a collaborative team environment • Identify and resolve technical or functional bottlenecks • Collaborate with Product Owners to help deliver the backlog • Build and manage reporting through JIRA