Role Description Projetar, desenvolver, implementar e otimizar soluções baseadas em Inteligência Artificial e Machine Learning, contribuindo para inovação e geração de valor ao negócio. Qualifications - Graduação em áreas de tecnologia ou correlatas; - Experiência com IA; - Deploy de modelos em produção; - Conhecimento em cloud e arquitetura; - Experiência com segurança; - Experiência com Arquitetura, boas práticas, system design; - Domínio de Git. Requirements - Desenvolver, treinar e implementar modelos de Machine Learning e Deep Learning; - Atuar com IA generativa e LLMs; - Projetar pipelines e práticas de MLOps; - Integrar soluções com APIs e sistemas; - Monitorar performance e custo dos modelos; - Atuar como referência técnica. Benefits - Regime de Contratação: CLT Technologies - Python, SQL; - TensorFlow, PyTorch; - Hugging Face, LangChain; - Azure/AWS/GCP; - Docker, Kubernetes; - MLflow, CI/CD; - Graph/LLM. Soft Skills - Trabalho em time; - Comunicação eficaz; - Foco no cliente e fornecedor; - Capacidade analítica; - Liderança; - Aprendizagem contínua; - Capacidade de execução.

Role Description Under the supervision of the Dispatch Program Manager, the Dispatch Core 1 and Core 2 Agents are responsible for processing inbound and outbound calls to the point of resolution, including customer service assistance, inquiries, and complaints. They will provide the highest quality service while ensuring that the caller’s needs are met. Dispatch Resolution Representatives will focus on meeting monthly goals in NPS, CPE, AHT, QWT, and more. Work Location and Schedule - Location: Mesa, AZ and Irving, TX - Work Week: 40+ hours, including at least 1 weekend day. - Job Type: Full-Time Compensation - $16.00 per hour base pay. - Eligible for bonus incentives based on performance metrics upon completion of training(s) & passing all exams. - Average Dispatch Agent compensation after incentives is up to $19 per hour or more. Benefits - Medical, dental, vision, disability, FSAs, and life insurance - Paid Time Off and paid holidays - 401K - Pet Insurance - 5-day work week - Employee Assistance Program - Training and Development Programs - Legal Coverage - Identity Theft Protection - Referral Program - And so much more… Responsibilities and Duties - Provide roadside assistance to customers. - Working Dispatches for Core 1 (Light Duty) and Core 2 (Medium and High Duty). - Answer Member and Vendor Call Backs. - Work Digital Dispatches. - Dispatching Mobile Dispatching. - Work White Glove and Manual Closed Loop as needed. - Troubleshooting and resolving problems encountered by customers. - Educate and explain membership benefits and coverage. - Keep current on all benefit/training information. - Keep current all company and departmental policies and procedures. - Maintaining or exceeding minimum requirements of the CSR Standards of Measurements. - Adhere to all company and department policies. - Log into network and e-mail and adhere to equipment policies. - Maintain acceptable levels of performance to include but not limited to attendance, adherence, fulfillment, and all other productivity and efficiency targets and objectives. - Support safety and ergonomic standards. - Acknowledging employee’s birthdays and anniversaries. - Support your fellow teammates. - Adhere to our Core Values. - Other duties as assigned. Qualifications - Minimum 6 months Customer Service Dispatching skills. - Excellent Customer Service Skills. - Good verbal/written communication skills. - Good analytical and problem-solving skills. - Computer/keyboard experience and Internet knowledge. - Ability to function in a team environment. - Ability to think outside of the box. - Mapping with Bing or Google maps and searching skills. - Ability to work varied shifts and varied days off as needed. Education - High School Diploma or Equivalent

• Design and implement contemporary data transfer methodologies that seamlessly loads data into a modern OLTP • Leverage AI for faster migration, efficient data reconciliation, and smooth user transition • Partner with internal collaborators and develop strong stakeholder relationships across architecture, security, networking, platform, and application teams

• Work directly with business and technical stakeholders to identify high-value AI use cases and translate business problems into executable technical solutions. • Design and build enterprise-grade Claude enabled applications, agentic workflows, workflow copilots, knowledge assistants, and decision-support systems. • Help enterprise clients rationalize Claude licensing types, evaluate usage models, and design an overall licensing strategy aligned to adoption, governance, cost management, and business value. • Lead discovery sessions that map business processes, identify automation opportunities, assess human-in-the-loop requirements, and define measurable business outcomes. • Develop AI solution architectures that integrate Claude with enterprise systems, data platforms, APIs, vector databases, orchestration layers, and approval workflows. • Design and implement retrieval-augmented generation systems, tool-using agents, evaluation harnesses, prompt and context strategies, memory patterns, and guardrail frameworks. • Build prototypes quickly, then harden successful solutions into production-ready systems with proper observability, reliability, security, access control, and governance. • Partner with client executives, product owners, technical teams, legal, compliance, and security stakeholders to align AI solutions with enterprise risk requirements. • Develop reusable solution patterns, accelerators, technical demos, reference architectures, and thought leadership that strengthen Aimpoint Digital’s Anthropic practice. • Help clients define their AI operating model, including governance, model evaluation, adoption workflows, business ownership, and ongoing performance measurement. • Serve as a trusted advisor and hands-on builder for organizations adopting Claude across mission-critical workflows.