Role Description Official Schedule after training: 9:00am - 5:30pm - Maintain knowledge of the Arkansas Medicaid program. - Provide effective and efficient customer service to Medicaid Members for Arkansas Medicaid Program or Premium assistance programs. - Respond to and resolve grievances and complaints; provide accurate and up-to-date information. - Assist Members with enrollment in a qualified health plan using the ACCESS Arkansas portal. - Assign or change PCPs at the request of Members. - Assist Members seeking dental care coordination services by providing dental benefit information, finding a dentist or dental specialist, scheduling dental appointments, and arranging transportation. - Assist eligible Medicaid Members in changing their assignment in managed care dental plans. - Serve as subject matter expert on assigned contract deliverables. - Document services rendered in the appropriate format and system as designated by AFMC. - Support the organization’s mission, vision, and values by exhibiting behaviors of Honesty, Excellence, Accountability, Respect, and Teamwork. Qualifications - Intermediate level computer skills (Excel, Word, PowerPoint, and Outlook). - Type 25 wpm. - Exceptional skills in business English and spelling. - Ability to maintain confidentiality. - Strong oral and written communication skills. - Creativity and customer service skills. - Ability to meet deadlines and pay attention to detail. - Flexibility and ability to work collaboratively and independently. - Initiative and ability to relate professionally with staff, business partners, customers, constituents, members, and the public. - Ability to multitask and prioritize. - Strong organizational and problem-solving skills. - Professionalism and project management skills. - Ability to read, interpret, and apply laws, rules, and regulations. - Knowledge of quality improvement processes and techniques. - Time management skills. - Ability to work overtime as needed. Requirements - Mobility, reaching, bending, lifting, grasping, ability to read and write. - Ability to communicate with personnel and remain calm under stress. - Ability to travel as needed. - Must be able to lift and transport 25 pounds. - Must be capable of performing the essential job functions of this job, with or without reasonable accommodations. Education - Required: High School Diploma. Experience - Bilingual English/Spanish. - Two (2) years’ experience within the healthcare arena, understanding of Medicaid guidelines, customer relations, and call center experience. - Desirable: Experience within the healthcare arena and understanding of the Medicaid Guidelines. Internet Requirements - Reliable, high-speed wireless internet service (Wi-Fi). - An upload speed of at least 5Mbps is required to support softphone functionality.

• You will be using company approved internet databases and phone tools to skip trace and locate customers/collateral and/or other parties to: • Verify that all funding packages submitted by dealers meet FHF quality standards. • Conduct phone verification of personal and employment information for prospective clients. • Verify the veracity of all information provided during application and funding process while screening for possible fraudulent documentation. • Actively manage incoming emails from dealerships and other departments regarding the loans. • Be in constant communication with dealerships regarding the status of their funding packages, both through emails and phone calls (inbound and outbound). • Conduct final funding interviews with prospective clients. • Assist other funding associates whenever needed. • Report and discuss with Funding Manager any potential risk flags not previously known. • Work with the rest of the funding team towards meeting FHF weekly/monthly targets.

Role Description The Neuron Clinic is a busy outpatient neurology practice with locations in Chula Vista, El Cajon, Murrieta, Corona, Palm Springs and San Marcos, CA. We are passionate about delivering high-quality patient care. We accept Medicare, Medi-Cal, Tricare, and most HMOs and commercial PPOs. We are seeking a healthcare professional that is passionate about quality care and making a difference in our patients' lives. We are looking for an experienced infusion nurse with leadership abilities; the ideal candidate has experience in neurology and/or oncology. Responsibilities - Maintain a working expert knowledge of the LVN scope of practice, and perform all tasks in accordance with it. - Maintain sufficient knowledge of The Neuron Clinic’s available care management programs to perform the tasks required of each program. - Work closely with our internal Referrals and Prior Authorizations department to ensure that patient orders can be successfully completed. - Manage an active panel of complex neurological patients enrolled in care management, including but not limited to: - Patients with neuroimmunological disorders - Patients with Alzheimer's and dementia - Patients with movement disorders - Patients receiving infusion therapy at The Neuron Clinic Qualifications - A minimum of one year of experience in care management or case management is required, with more than one year of experience preferred. - A minimum of one year of experience in an outpatient setting is preferred. - Bilingual English/Spanish preferred. - Current and unrestricted California Licensed Vocational Nurse (LVN) license required. Benefits - 401(k) matching - Competitive salary - Dental insurance - Health insurance - Home office stipend - Opportunity for advancement - Paid time off - Training & development - Vision insurance Work Location This is a Full-time position and is eligible to be performed remotely from within the State of California. This is a remote position.

Title: Remote Registered Dietitian or CNS - Flexible Hours, Work from Anywhere Location: Fully Remote Schedule: Flexible Compensation: Up to $85 per hour Job Type: Full-time, Part-time About the Role We’re looking for entrepreneurial, empathetic Registered Dietitians (RDs) and Certified Nutrition Specialists (CNSs) licensed in any state to help us bring medical nutrition therapy (MNT) to all. This role is a fully flexible 1099 role–work only when you’d like to.   Who We Are Berry Street is tackling America’s most comprehensive health crisis: food. More than half of Americans are struggling with their relationship with food, are clinically overweight, or experience a chronic condition linked to their diet. Nutrition therapy is clinically proven to make a difference, and most commercial health insurance plans cover it at $0 out-of-pocket. Berry Street empowers independent dietitians to accept insurance and grow thriving private practices by providing comprehensive credentialing, scheduling, referral, and technical support, as well as access to a vibrant, collaborative clinician community. We eliminate time-consuming admin so dietitians can focus on providing outstanding client care. We believe everyone should have access to personalized nutrition therapy covered by insurance. Clinicians should be able to serve the communities they care about, not just those who can afford to pay out of pocket. Dietitians working with Berry Street are committed to these pillars of high-quality care: - Evidence-based: We provide quality care based on the latest clinical research. We actively track the quality of care to ensure better health outcomes and behavior change. - Approachable: Through client education and nutrition therapy, we utilize a realistic, sustainable approach to create behavior change that lasts. - Personalized: Our care plans are customized for each client based on their individual needs and concerns. - Compassionate: We approach our work with compassion and empathy, working closely with our clients and their care teams to create meaningful change. - Relationship-driven: You believe that successful behavior change comes from building deep, long-term relationships with your clients. What You’ll Do: - Provide life-changing medical nutrition therapy via remote sessions to clients who fit your areas of specialty. - Work from anywhere in the U.S. and choose the hours that fit your schedule best. This is a 1099-Contractor position. - Create personalized, evidence-based nutrition plans tailored to client needs and preferences. - Provide resources and educational materials to clients to support their health journey. - Strengthen client relationships to improve retention. - Use online telehealth tools to track progress, answer client questions, etc. - Stay current with the latest research and trends in nutrition and wellness. - Collaborate with other healthcare professionals if applicable to ensure comprehensive care for clients with complex health needs. - Maintain timely, accurate records of client sessions and progress. Requirements You’ll be a good fit for Berry Street if you're: - A self-starter: You know how to take initiative and work independently and tirelessly for your clients and private practice. - Adaptable: You’re comfortable in changing environments. - Growth-Oriented: You look to broaden your expertise and confidently support clients beyond your specialty. - Entrepreneurial: You’re excited to take part in growing your client base and ultimately, a sustainable practice. You’re a pro at marketing yourself (or excited to learn how). You’re willing to invest time to build a relationship (ex. messaging, sharing materials, etc.) because that leads to better outcomes and more money in your pocket. - Resourceful: You proactively continue your professional education, ask questions, and seek information to overcome hurdles to your work. - Friendly, empathetic and focused on excellence: You approach every client interaction with empathy and a commitment to delivering an exceptional experience. You work to understand your clients’ unique goals and foster trust. What You’ll Need: - Active Registration by the Commission on Dietetic Registration (CDR) OR Board for Certification of Nutrition Specialists (BCNS) - For RDs: Licensed and in good standing in Nutrition/Dietetics in any state(s) - For CNSs: Must hold at least one state license - Licensed and in good standing in Nutrition/Dietetics in any state(s) - Experience working with clients remotely via telehealth platforms and comfort working with technology - Permanent residence within the United States - Ability to build and maintain strong relationships with your clients and Referral partners - Ability to quickly learn new methods and systems - A minimum of 8 hours per week of ongoing availability Benefits - Ability to define your own schedule - Expedited credentialing: See insurance clients in as few as 30 days - Intake & scheduling support: Simplified booking, onboarding, and eligibility verification - End-to-end, guaranteed billing: Don't worry about denials or unpaid claims - Access to EHR for efficient client management - Charting Assistant: Time-saving tool that writes notes for you - Dashboard for practice insights: View your schedule, clients, payouts, and more - Peer community: Access to our private community of RDs and practice owners - Dedicated support: Customer service support 7-days a week for you and your clients - Workshops and professional development: Expert-led workshops on how to self-market your practice and other topics to uplevel your business - Marketing & referrals: Promote your practice to thousands of potential clients