• Overseeing the development, maintenance, and execution of Pharmacy Specialty utilization management programs • Clinical content of the programs as well as the operational actions needed to ensure the programs are implemented correctly • Partnering in a matrix relationship with colleagues at all levels and teams

• Provide comprehensive medication management, including reconciliation, dose optimization, adherence support, and drug-level assessments aligned with evidence-based standards. • Partner with physicians, specialists, and interdisciplinary teams to order individualized care plans under a CPA and promote seamless medication coordination. • Monitor therapy effectiveness and safety, identify optimization and intervene as appropriate. • Support quality-improvement and REMS initiatives. • Provide recommendations to operations by supporting teammates as needed with complex prior authorizations, improving workflows, educating patients, and maintaining ongoing clinical development.

Role Description Support referral coordination, patient access and scheduling support, and healthcare documentation workflows within a centralized healthcare support environment serving beneficiaries across the Puget Sound Military Health System. Working alongside referral coordinators, appointing teams, and clinical staff, this Referral Coordinator role helps ensure specialty care documentation, referral tracking, and electronic health record workflows remain organized, accurate, and timely. This position offers the opportunity to contribute to a structured healthcare operations environment with established workflows, collaborative support teams, and technology-enabled processes that help maintain continuity of care and patient access across the healthcare system. Location: Remote – Candidate must reside within 40 miles of Oklahoma City, Oklahoma Schedule: Full-time, 40 hours per week (Pacific Time Zone schedule) Key Responsibilities - Support referral tracking, specialty care coordination, and documentation workflows within the electronic health record system - Process and upload Clear and Legible Reports (CLRs) while helping maintain accurate referral closure and provider notification processes - Monitor referral activity, including STAT, urgent, and priority cases, to support continuity of patient care - Coordinate outbound patient communications related to appointment reminders, specialty care coordination, follow-up documentation requests, and scheduling support activities - Collaborate with appointing, referral, and operational support teams to help maintain workflow accuracy, service quality, and reporting consistency - Assist with operational reporting and quality monitoring activities that support healthcare access and administrative performance standards - Support follow-up documentation retrieval and referral record coordination across specialty care workflows Qualifications - High school diploma or GED equivalent - Experience working with electronic health records and standard office software applications - Ability to communicate professionally with patients, clinical staff, and operational teams in a fast-paced healthcare environment - Ability to work remotely from a secure private workspace using a wired internet connection that meets company requirements - Ability to obtain facility access clearance and maintain Common Access Card (CAC) eligibility Preferred - Healthcare administrative, referral coordination, patient access, or medical support experience - Prior experience in centralized scheduling, referral coordination, or healthcare call center environments - Familiarity with healthcare documentation workflows and specialty care coordination processes - Experience supporting military, government, or managed healthcare operations Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance - Additional benefits include a 401k plan, paid time off, and an annual bonus - International SOS Government Medical Services complies with all federal, state, and local minimum wage laws

• Provide prescription order entry, verification, and processing for medications specific to treating renal disease. • Applies expert knowledge of drugs and related protocols, to verify physician orders for medications using pharmacy information system. • Checks drug and dose in relation to stated patient issue and addresses automated alerts from the system regarding drug type, dose, and other metrics. • Enter/validate medication orders in the client facility pharmacy information system via emulation capabilities. • Prioritize based on time in queue and/or status of order (e.g. STAT orders). • Comply with State Board of Pharmacy rules and regulations, Remote Pharmacy Services policies and procedures and the client facility policies and procedures when performing pharmacist duties. • Communicate professionally with colleagues, patients and healthcare providers. • Perform clarifications, interventions and provision of drug information and ensure all consults are accurate and complete. • Obtain all initial state licensure required within the timeframe determined by the Remote Pharmacy Services Director and maintain said licensure in good standing. • Assist with training and education of new team members and existing staff members as needed or assigned. • Review orders entered by pharmacy technicians/clerks for accuracy and appropriateness (if applicable).