• Leading and developing the Advanced Social Media Team- setting direction, building capability, and holding the team to a consistently high quality bar across different levels • Owning crisis and incident leadership for social media- coordinating with Marketing, Comms, and external partners during high-visibility or sensitive situations • Translating Canva's strategic priorities into actionable team plans and ensuring your team's work connects to the broader User Voice mission • Driving operational excellence- monitoring KPIs, identifying process gaps, and championing improvements that make the whole team faster and better • Acting as the quality and enablement interface between the Advanced Social Media Team and broader social operators, including external support partners • Building and maintaining the frameworks, playbooks, and documentation that allow your team to operate consistently and confidently

• Social Media Management. • Basic Graphic Design (Canva-level templated designs). • Basic Video Editing (Short-Form Content).

• Social Media Management. • Basic Graphic Design (Canva-level templated designs). • Basic Video Editing (Short-Form Content).

• Social Media Management. • Basic Graphic Design (Canva-level templated designs). • Basic Video Editing (Short-Form Content).