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Senior Social Media Team Lead
Location
Philippines
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Senior Social Media Team Lead
Canva
• Leading and developing the Advanced Social Media Team- setting direction, building capability, and holding the team to a consistently high quality bar across different levels • Owning crisis and incident leadership for social media- coordinating with Marketing, Comms, and external partners during high-visibility or sensitive situations • Translating Canva's strategic priorities into actionable team plans and ensuring your team's work connects to the broader User Voice mission • Driving operational excellence- monitoring KPIs, identifying process gaps, and championing improvements that make the whole team faster and better • Acting as the quality and enablement interface between the Advanced Social Media Team and broader social operators, including external support partners • Building and maintaining the frameworks, playbooks, and documentation that allow your team to operate consistently and confidently
Job Requirements
- You've led specialist or subject matter expert teams and know what it takes to build a high-performing, high-trust team culture
- You have deep social media expertise- you've handled crises, navigated sensitive content, and made final calls on complex escalations
- You're a natural coach who develops people with specificity and care- not just positive feedback, but real, calibrated insight that accelerates growth
- You can hold strategic direction and day-to-day operational accountability at the same time without losing focus on either
- You build trust with cross-functional stakeholders without relying on formal authority- people want to work with you because you're reliable, direct, and genuinely collaborative
- You're at your best when the environment is complex and ambiguous- you create clarity for your team rather than waiting for it to arrive
Benefits
- Equity packages — so you share in Canva's success
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally
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