About Carda Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend. At Carda Health, we’ve reimagined rehab. Our program allows patients to complete inspiring, convenient, life-saving therapy remotely. Who are we? We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And a few recovering financiers. Our belief is that technology and data, when applied to the right problem, transforms people’s lives and changes even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and experience with poor access to care. We now work with some of America’s largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best investors in the business who have also backed the likes of Livongo, Hinge, Calm, MDLive, and others. Who are you? You are a master of follow-through with a talent for navigating the complexities of the healthcare ecosystem. You understand that behind every successful patient outcome is a mountain of critical paperwork that needs to be moved. Persistent yet professional, you aren't afraid to pick up the phone to track down a missing record, and you take pride in the meticulous accuracy of your documentation. You thrive in a fast-paced environment where priorities shift, but your attention to detail remains unwavering. Above all, you are a problem-solver who takes initiative to clear the path so our patients can start their journey to better health. Position Overview: The Member Experience Specialist (Physician Facing Team) plays a critical role in supporting the coordination and intake process for Carda’s cardiopulmonary rehabilitation program. This position serves as the vital bridge between physician offices, patients, and our internal clinical teams. Your mission is to ensure the timely, accurate, and efficient processing of referrals and medical documentation, ensuring that "logistics" never stands in the way of life-saving care. Key Responsibilities: External Coordination & Referral Processing - Proactively contact outside physician offices to request, obtain, and follow up on required medical records necessary to determine patient eligibility. - Maintain consistent communication with external physician offices to ensure the timely receipt of documentation. - Accurately process incoming external referrals, ensuring all documentation is complete and compliant with program criteria. Patient Communication & Advocacy - Communicate directly with patients to verify clinical providers and information. - Provide transparent updates to patients regarding their medical history (PMH) status and guide them through the next steps of the intake process. Internal Physician Support - Submit and track daily internal referral requests to Carda physicians for eligibility determination. - Compile and present relevant patient information clearly to support efficient clinical decision-making. Operational Excellence & Documentation - Maintain organized, up-to-date records of all communications and referrals in accordance with regulatory standards. - Identify and address gaps in documentation or workflow delays to ensure a seamless intake process. - Ensure 100% accuracy in data entry and record management, adhering strictly to HIPAA and privacy standards. What we look for: - Experience: Previous administrative or healthcare coordination experience (Telehealth or referral management experience is a major plus). - Education: High school diploma or equivalent required; Bachelor’s degree preferred. - Medical Literacy: Familiarity with medical terminology and healthcare workflows. - Organizational Prowess: The ability to manage multiple tasks and track numerous patient cases simultaneously without losing detail. - Communication: Professional, clear, and courteous communication skills for interacting with physicians, clinical staff, and patients. Nice to Haves: - Problem-Solving Mindset: A demonstrated ability to proactively identify barriers to obtaining records and develop creative solutions to overcome delays. - Time Management: Proven ability to effectively prioritize daily responsibilities in a fast-paced, high-volume environment. - Adaptability: Comfort working in a dynamic startup setting where processes evolve and priorities shift. - High Attention to Detail: A "detective" mindset—the ability to spot inconsistencies or missing information in medical records before they become issues. Why Join Carda Health? - Be part of a mission-driven company dedicated to improving lives for patients with chronic conditions. - Fully remote role with a supportive and collaborative team culture. - Opportunity to grow and develop within a rapidly scaling healthcare startup.

Title: Complex Claim Specialist, Nonprofit Unit Location: UNAVAILABLE United States Job Description: Overview AmTrust Financial Services, a fast-growing commercial insurance company, is seeking an experienced Complex Commercial Claims Adjuster who will directly handle general liability and professional liability claims in its nonprofit group. The successful candidate should have a proven ability to investigate, evaluate and negotiate the resolution of complex risks across a broad spectrum of claim types. This role requires the ability to effectively negotiate the resolution of claims while attending to liability and coverage issues, as well as identifying and pursuing risk transfer opportunities. This position will ideally require hybrid attendance in one of our locations and is posted remotely for nationwide visibility. Responsibilities - Conduct proactive investigation of the underlying facts and circumstances; retain and utilize proper experts where necessary; select and utilize counsel where appropriate - Evaluate coverage issues and identify risk transfer opportunities - Recognize exposures and ensure that reserving is appropriate and timely - Control and manage claim-related expenses - Effectively communicate exposures both internally and externally - Formulate a resolution strategy to resolve claims within given authority - Position may require periodic travel to attend meditations, trials and/or other related meetings - Perform other duties as assigned Qualifications - Minimum of 7 years of experience in the handling or litigating of complex commercial liability claims - Proficient computer skills required to navigate our paperless claim file system - Possesses a high level of technical claim and legal knowledge and skills - Excellent written and oral communication skills including history of writing complex coverage letters - Ability to professionally interact at a high level with parties both internal and external to AmTrust - Ability to adapt to changing situations, requirements, or priorities - Ability to work independently and as part of a team - Ability to effectively influence others - Effective and skillful negotiator - Designated home state adjuster license preferred - CPCU designation/AIC certification preferred This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position. The expected salary range for this role is $115K- $155K/year. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

Job DetailsLevel: EntryJob Location: Augusta Area (Remote) - Augusta, GA 30912Position Type: Full TimeJob Shift: DayPosition Summary: This position will schedule, coordinate, and facilitate housing opportunities for consumers through housing development activities to include housing stability case management and skill building, community integration supports and advocacy toward the attainment of mainstream service supports appropriate to the needs and eligibility of each program participant. Duties and Responsibilities: Help complete applications of various rental housing resources primarily the Georgia Housing Voucher Program, as well as HUD funded programs administered by the Department of Community Affairs and local Public Housing Authorities Housing search activities to include the following: contacting prospective landlords to schedule initial application processes; schedule housing interviews for consumers; assist with rental application process Assist with transportation and system navigation skill to assist with documentation necessary to qualify for housing. Transport clients as deemed necessary. Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies. Help consumers meet tenancy obligations such as timely rent payments and other lease requirements Provide follow up services to consumers in maintaining their homes by providing periodic in-home visits Provide referrals and care linkage to help clients maintain contact with services for disability applications and employment Provie information and referral assistance regarding available support from appropriate social service agencies and/or community programs Assist in the development of and encourage adherence to a personal budget through proactive housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payment plans for bills and past debts to assist clients in obtaining and maintaining housing Assist participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network in order to ensure ongoing direction and support as needed. Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services. Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community. Apply knowledge of residential lease contracts to educate clients of their rights and responsibilities. Maintain accurate daily logs records, monthly outcome reports, and files for each client. Other Responsibilities: Maintain a complete working file providing activity documentation and copies of all corresponding paperwork. Attend and participate in monthly staff meetings with Regional Field Office and central Office of Supportive Housing, group supervision, and individual supervision as required by the program Attend and participate in trainings as required to promote ongoing professional growth and development Complete and submit incident reports to the Supervisor within 24 hours of an incident occurring as required by the program QualificationsMinimum Qualifications: Bachelors level degree in Social Work, Public Administration, or other related field. Proven experience can be substituted for formal education. Certified Peer Specialists are strongly encouraged to apply. Must have access to a personal vehicle and a valid state Drivers License Preferred Qualifications: 1-3 years working in homeless services and/or working within the behavioral health field. Experience providing housing services and/or community mental health services. Knowledge of and/or proficiency with ClientTrack Homeless Management Information System and the Coordinated Entry process. A passion for connecting with people experiencing homelessness is a must.

The Billing and Posting Resolution Provider is responsible for providing TruBridge services to customers. This includes coordinating the day to day activities of a hospital's or clinic’s business office such as patient billing and collection, third-party payer relations, and/or preparation of insurance claims. Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include: - Coordinates business office functions and personnel that may include, but is not limited to patient billing, credit and collections, and data entry. - Recommends new processes and changes in current processes. - Implements controls to ensure appropriate submission, billing and credit and collections are kept in accordance with established procedures - Implements appropriate procedures for follow-up on third party approvals, billing, and collection of overdue accounts - Ensures that accurate and timely billing is being done by staff members in accordance with established procedures and third-party requirements - Responsible for consistently meeting production and quality assurance standards - Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer - Updates job knowledge by participating in company offered education opportunities - Protects customer information by keeping all information confidential - Processes miscellaneous paperwork - Ability to work with high profile customers with difficult processes - May regularly be asked to help with team projects - Responsible for assisting manager in the management of employees which would include coaching, training and performing necessary disciplinary actions including following up on action plans for their employees. - Maintains quality customer service by following company policies and procedures as well as policies and procedures specific to each customer - Ensures employee compliance with dress code, attendance and other company policies. - Processes miscellaneous paperwork and performs other administrative duties as assigned. - As a Billing Coordinator you will also need to: - Must be agile and able to easily shift between tasks - Assist with backlog billing projects, such as advanced claim resolution - Assist with new contract implementation - Review claims to ensure edits are setup correctly - Fill in as a Biller where needed Minimum Requirements: Education/Experience/Certification Requirements - At least 2 years of Medicaid experience. - Excellent communication (written and oral) and interpersonal skills. - Strong organizational, multi-tasking, and time-management skills. - Must be detail oriented and able to follow through on issues to resolution. - Must be able to act both independently and as a team member. - High School Diploma or equivalent combination of education and relevant experience needed. - 1+ years’ experience - Excellent critical thinking, organizational, and time management sills with a strong attention to detail, accuracy, and follow through Why join our team? If you join us, you will receive: - Work remotely with a work/life balance approach - Robust benefits offering, including 401(k) - Generous time off allotments - 10 paid holidays annually - Employer-paid short term disability and life insurance - Paid Parental Leave