BAYADA Home Health Care logo
BAYADA Home Health Care

BAYADA Home Health Care, founded in 1975 by J. Mark Baiada, has been a trusted provider of home-care services for more than 40 years. BAYADA is recognized as on

Authorization Associate

Location

United States

Posted

7 days ago

Salary

$22 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Authorization Associate

BAYADA Home Health Care

Role Description The Associate, Authorization is a position responsible for ensuring that patient care services are ready to bill accurately and in a timely manner. The primary responsibility of the role is to obtain authorization for care from insurance carriers and provide denial support. This position will serve as a liaison between the service office providers, insurance carriers, and revenue cycle management functions. A high level of customer service and support is required to obtain insurance authorization and effectively communicate clients’ coverage. Qualifications - Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability. - Four (4) year college degree. - Prior healthcare and/or home care experience preferred. - One (1) year of relevant work experience obtaining authorizations and verifying eligibility is preferred. - Demonstrated record of strong interpersonal skills and building relationships. - Self-motivated, flexible, and versatile. - Strong customer service skills. - Demonstrated record of goal achievement. - Basic PC skills required to perform job functions. - Proven ability to multitask and manage competing priorities. - Ability to sort and arrange information and files in an appropriate manner. Requirements - Demonstrate and communicate the core values of BAYADA and The BAYADA Way. - Develop working knowledge of BAYADA’s mission, services, people, organization, policies, and procedures. - Provide backup support for routine support questions. - Meet metrics that support BAYADA’s goals and objectives and measure effectiveness. - Prepare reports and presentations using Microsoft Office (Word, Excel, PowerPoint, etc.). - Support annual audits and compliance reviews, as needed. - Learn various aspects of the organization through technology training, hands-on learning, cross-training, and site visits. - Support authorization and eligibility workflow within appropriate system/s. - Communicate effectively and maintain positive working relationships with insurance companies, referral sources, service offices, etc. - Perform related duties, or as required or requested by supervisor. Other Responsibilities - Manage a caseload and provide customer support for dedicated service offices. - Perform utilization management (review plan of care and utilization requests) to ensure proper number of days are requested. - Respond timely to requests and/or escalate review of denied requests. - Communicate with insurance companies via portals, phone, or other third-party systems to request authorization. - Support supplies and referral management. - Provide any support to revenue cycle teams regarding authorization discrepancies or payor requirement changes. - Submit appeals to insurance companies. - Obtain denial letters from primary insurance companies when a secondary carrier is being billed yearly or as needed. - Review and interpret authorization for services rendered to mitigate claim/EDI errors and denials. Benefits - Base Pay: $21.64/hour - BAYADA offers a comprehensive benefits plan that includes: - Paid holidays, vacation, and sick leave - Vision, dental, and medical health plans - Employer paid life insurance - 401k with company match - Direct deposit - Employee assistance program Company Description BAYADA believes that our employees are our greatest asset. As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates. BAYADA is celebrating 50 years of compassion, excellence, and reliability.

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