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ARB Interactive logo
ARB Interactive

Building interactive technology

Fraud Risk & Payments Agent

RiskRiskOtherRemoteSeniorTeam 51-200Since 2022H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

128 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Fraud Risk & Payments Agent

ARB Interactive

• Review and investigate suspicious transactions, user behaviors, and payment patterns • Process payment disputes, chargebacks, and refunds according to company policies • Monitor and analyze fraud trends using various detection tools and platforms • Write detailed investigation reports and maintain accurate case documentation • Collaborate with Payment Processors and Third-Party Vendors to resolve complex cases • Support VIP player transactions and provide excellent customer service • Assist in updating fraud prevention rules and risk parameters

Job Requirements

  • 3+ years of fraud prevention experience in social casino or gaming industry
  • Exceptional attention to detail in documentation and reporting
  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and make sound decisions
  • Experience handling high-value player accounts
  • Knowledge of compliance regulations and industry standards.

Benefits

  • Diversity Commitment: We are focused on building a diverse and inclusive team. We welcome people of all backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Health insurance.
  • Remote work options.
  • Professional development opportunities.

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