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Patient Accounts Receivable Representative
Location
Connecticut
Posted
7 days ago
Salary
0
Seniority
Junior
Job Description
Patient Accounts Receivable Representative
Physical Therapy & Sports Medicine Centers
• Make outbound calls to patients currently receiving care to resolve account balances • Take inbound calls and answer patient billing questions with clarity and professionalism • Process payments and update accounts accurately • Work assigned accounts using reporting tools to prioritize follow-up • Document all activity and coordinate updates with billing and clinic teams • Identify and communicate insurance or account changes
Job Requirements
- 1–2 years of experience in collections, patient accounts, and outbound calling
- Strong customer service mindset (empathetic, not transactional)
- Confident communicator—clear, calm, and persuasive
- Highly organized with strong time management skills
- Tech-savvy: comfortable navigating multiple systems, Excel, and Microsoft Office
Benefits
- Fully remote work environment
- Supportive, team-oriented culture
- A role where your communication skills truly matter
- Opportunity to grow within a respected healthcare organization
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