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IronArch Technology provides management consulting services with a focus on enterprise IT, financial management, audit readiness, and advisory services for government and commercia
Engineering Manager – Technical Operations
Location
United States
Posted
16 days ago
Salary
$148K - $157K / year
Seniority
Lead
Job Description
Engineering Manager – Technical Operations
IronArch Technology
• Lead the day-to-day Technical Operations function in support of the EHRM client, using monitoring tools (LightsOn, Tachyon, Splunk) to identify, triage, and resolve end user device, client networking, and system issues. • Guide troubleshooting and resolution of complex technical issues across client and stakeholder teams to continuously improve the end user experience. • Provide technical analysis and oversight across all systems engineering aspects of the EHRM transition to a COTS product line, including requirements development, network and system environment setup, test, change management, release and deployment, support, and sustainment. • Actively monitor for, identify, and address technical risks, gaps, and opportunities affecting the ability of the solution architecture to satisfy requirements throughout the lifecycle. • Prepare analysis of alternatives (AoA) presentations to support client and program decision making. • Proactively engage Integration and Interfaces, Cyber, Infrastructure, Architecture, and other stakeholder teams to ensure timely execution of strategic plans and schedules.
Job Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.
- 10+ years of professional engineering experience, with 3+ years in an engineering management or technical leadership role.
- Hands-on experience with enterprise monitoring and endpoint management tools such as Splunk, 1E Tachyon, LightsOn, or equivalents.
- Demonstrated experience leading cross-functional technical teams across Integration, Cyber, Infrastructure, and Architecture disciplines.
- Track record of standing up and operating Technical Operations or systems engineering functions on a complex enterprise IT program, including change management, release and deployment, and sustainment.
- Strong written and verbal communication skills, with the ability to present analysis of alternatives, status, and metrics to senior client and program stakeholders.
- Comfort owning a backlog of operational work and driving it to completion in a high-visibility, high-accountability environment.
Benefits
- Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch.
- For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses
- Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time
- 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent with immediate entry and immediate vesting
- 20 days of PTO accumulated per calendar year
- 11 paid holidays
- Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
- Sabbatical programs
- Company-paid short- and long-term disability
- Company-paid life insurance
- Voluntary life, accidental and indemnity income replacement benefits
- Professional development reimbursement
- Health club reimbursement
- Matching donation program and annual philanthropic activities
- Pet insurance
- And more!
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