Role Description Γίνε κι εσύ μέλος μιας ομάδας που διακρίνεται για το εργασιακό της περιβάλλον! Λατρεύουμε την επικοινωνία και μας ενθουσιάζει οι υπηρεσίες που προσφέρουμε να διασφαλίζουν τη θετική εμπειρία των πελατών μας! Θα χαρούμε να σε έχουμε στην ομάδα μας ως Σύμβουλο Εξυπηρέτησης Πελατών για τη #1 πλατφόρμα online delivery στην Ελλάδα! Τι θα κάνεις; - Είσαι το πρώτο σημείο αναφοράς μέσα από Chat & Κλήσεις ώστε οι πελάτες μας να επιλύσουν τα θέματα που τους προβληματίζουν. - Χάρη σε εσένα, θα μεταμορφωθεί θετικά η εμπειρία εξυπηρέτησής τους! Qualifications - Έχεις ταλέντο στην επικοινωνία - Εστιάζεις στην ποιοτική εξυπηρέτηση του πελάτη - Έχεις πάθος για την επίτευξη των στόχων σου - Ψάχνεις ένα σταθερό περιβάλλον εργασίας, με σταθερές απολαβές και ευκαιρίες επαγγελματικής ανέλιξης - Θέλεις να είσαι μέλος μιας ομάδας που συγκαταλέγεται στους Κορυφαίους Εργοδότες της Ελλάδας Requirements - Απολυτήριο Λυκείου - Καλή γνώση Η/Υ και της αγγλικής γλώσσας - Η προϋπηρεσία σε τηλεφωνικό κέντρο και σε θέση εξυπηρέτησης πελατών θα θεωρηθεί επιπρόσθετο προσόν - 6 ώρες από το χρόνο σου, 5 ημέρες την εβδομάδα, σε κυρίως απογευματινές βάρδιες και Σαββατοκύριακα Benefits - Μηνιαίο μισθό πληρωτέο σε σταθερές ημερομηνίες, ανάλογο της προϋπηρεσίας που διαθέτεις, υπερωρίες, επιδόματα και ασφάλιση - Αναγνώριση και επιβράβευση με ανταγωνιστικό bonus βάσει επίτευξης ατομικών στόχων - Σύμβαση εργασίας αορίστου χρόνου από την πρώτη στιγμή - για να μην σε απασχολεί η εργασιακή σου ασφάλεια - Oλοκληρωμένη έμμισθη εισαγωγική εκπαίδευση για να σε μεταμορφώσουμε σε expert - Πρόγραμμα Refer a Friend με bonus! - Συνεχή εκπαίδευση και υποστήριξη από τους έμπειρους εκπαιδευτές μας - Σημαντικές ευκαιρίες εξέλιξης και ανάπτυξης (Μήπως είσαι ο επόμενος Team Leader της ομάδας σου; 😉 ) - Let’s have fun διαγωνισμούς για να μας αποκαλύψεις τα κρυφά σου ταλέντα και δράσεις εταιρικής υπευθυνότητας με τους Team Changers - Ένα σούπερ υποστηρικτικό team που πιστεύει στη δύναμη της ομάδας

Role Description AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This mission-driven, fully remote opportunity offers flexibility, professional growth, and the ability to continue serving others in a meaningful way. - Conduct virtual consultations with veterans and their families via Zoom - Clearly and compassionately explain available life, accident, and health benefit options - Guide clients through enrollment and provide ongoing support as needed - Maintain accurate, compliant digital records and timely follow-up communication - Participate in weekly training sessions, team development calls, and leadership workshops Qualifications - Experience in benefits advising, client service, or consultative roles - Strong virtual communication and rapport-building skills - Organized, coachable, and mission-oriented - Comfortable using Zoom, CRM platforms, and digital documentation systems - Personal connection to or passion for serving the veteran community Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a functioning webcam Benefits - 100% remote work environment (U.S.-based candidates only) - Flexible scheduling - Inbound client interest — no cold outreach - Weekly pay via direct deposit - Structured renewal income opportunities for long-term growth - Full licensing support and paid training - Monthly and quarterly performance bonuses - Equity opportunity (3%) for qualifying team members - Clear advancement pathways and leadership development - Veteran-supportive team culture with consistent mentorship Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that protect working-class families nationwide. Our remote-first organization is built on service, integrity, and long-term professional development.

• Serve as the first-point-of-contact for phone, email, web, and chat inquiries from both internal and external partners • Triage and convert incoming requests to determine priority, clinical risk, and required resolution path • Provide direct resolution for common issues (account access, system navigation, basic triage, educational) and escalate complex issues to L2/L3 Assignment Groups • Communicate clearly in high-stress situations; Manage user expectations and provide timely status updates • Maintain a high standard of customer service (empathy, clarity, accountability, follow-through) • Log all Cases accurately in a ticketing system (ServiceNow) with complete categorization, priority, and SLA targets • Provision user requests to create accounts, add, modify or delete user access to multiple systems or applications • Edit learning curriculums and send out training invites • Proactively monitor cases and ensure they receive continuous follow-up and extensive user support until resolution • Provide support for both pharma and vaccine-related systems including urgent temperature-excursion related requests • Act as a frontline Subject Matter Expert for a specific medication-related clinical system ensuring urgent support and timely action • Adhere to all established Key Performance Indicators including SLA compliance and User Satisfaction feedback

Title: Listing Support Processor - (Temporary) Location: Remote - Texas Job Description: Part time job requisition id R-083221 As a seasonal Listing Support Processor, you will be a critical behind-the-scenes force in our real estate operations. You'll meticulously complete tasks associated with Redfin property listings across various markets and coordinate closely with third-party vendors, and Redfin licensed coordinators throughout the day. You won't have direct contact with clients or agents, but your work greatly influences their success. From the time our sellers sign a listing agreement until an offer is accepted, your responsibility is to complete various tasks associated with supporting the launch and maintenance of our listings on the market. An essential part of your success is being organized and highly detail-oriented. You’ll use Redfin online tools to track your work and share information across teams and you have polished written and oral communication. About the Role - Proactively support multiple markets throughout the selling process, working closely with licensed listing coordinators. - Efficiently schedule and coordinate critical listing activities, including photoshoots, 3D scans, and open houses. - Liaise with various service providers such as photographers, staging companies, and sign installers, ensuring timely and quality service delivery. - Manage the processing and quality check of visual assets like photographs, virtual staging, and floor plans, ensuring they meet our high standards (may be asked to obtain MLS credentials). - Coordinate installing and maintaining listing materials, such as lockboxes, signs, and flyers. - Collaborate closely with assigned listing coordinators for smooth transition and execution of tasks. - Utilize Redfin’s custom design tools to offer continuous and seamless support across different markets. About You - A minimum of one year of customer service experience, including the use of email, phone, and customer relationship management tools in a high-volume workflow. - An interest in, or exposure to, the real estate industry. - Exceptional attention to detail; nothing gets past you. - Excellent organizational skills and strong interpersonal abilities. - Proficient in verbal and written communication, ensuring clarity and conciseness. - Demonstrated ability to manage multiple priorities in a high-energy, fast-paced environment. - Comfortable with technology; willingness to learn and adapt to new technologies such as Google Suite and Redfin proprietary tools. - Experienced in using email and phone as primary communication tools. - A calm and composed approach to problem-solving and communication. - Be able to work from home in a distraction-free work environment. - Be resourceful. Always think ahead and solve problems before they become significant issues. - Work in a fast-paced environment with the ability to focus on multiple priorities simultaneously. - High level of accountability and a strong service orientation, prioritizing client and agent success. What you’ll get Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. About us Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team! This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $16.53-$24.75. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.