Maintains confidential research required for effective credentialing processes intended to appropriately credential for onboarding of initial applicants and reappointment activities.

Title: Credentialing Specialist Location: Phoenix United States Job Description: Department Name: BH Central Verificatn Ofc-Corp Work Shift: Day Job Category: Clinical Support A rewarding career that fits your life. Learn how Banner Health, a certified Great Place To Work, prioritizes team members and strives to be the best place to work in health care. Banner Health has a great opportunity for a Credentialing Specialist in a high-volume Centralized Verification Office. This position supports the initial credentialing of providers for hospital membership and privileges, while working with a dynamic team supporting 30 hospitals in 6 states. The ideal candidate will understand industry requirements and be familiar with credentialing databases, as demonstrated through three years of credentialing experience. Generally Monday to Friday 8 am to 4:30 pm This is a remote position if you reside in Arizona or Colorado allowing you to work from home exclusively. Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position performs the department's credentialing work as outlined in the policies and procedures. Obtains all primary source information necessary for all organizational facilities and entities. The incumbent maintains records and the integrity of highly confidential information that is protected from discovery by applicable state statutes. CORE FUNCTIONS - Performs the appropriate (applicable) credentialing processes in a timely and complete manner. - Performs analysis and appropriate follow-up. Works with many individuals to acquire necessary materials and information, including, but not limited to: physicians, facility staff, professional staff and physicians' office staff. - Performs relevant data entry into the database to ensure consistency and integrity of the data. - Processes appropriate queries for expired licensure, or any appropriate regulatory credentialing requirement and maintains documentation in the database. - The incumbent performs and completes activities within the parameters established by the director and supervisor and as outlined in the facility/entity documents. Manages own duties and functions independently. Work requires the constant exercise of a high degree of independent judgment in response to complex and sensitive credentialing issues, decision making and discretion. Uses independent decision making processes and handles assigned duties in a meaningful and confidential manner with a minimum of supervision. Handles physician inquiries and problems within the scope of job function and keeps supervisors apprised of all issues as they occur. Department and hospital responsibility. Internal customers include facility medical staff services, physicians, hospital personnel, corporate staff, hospital management, and volunteers. External customers include but are not limited to regulatory/accrediting and licensing agencies, legal entities, state and national databases, other hospitals and the general public. MINIMUM QUALIFICATIONS Must possess a strong knowledge of business and/or healthcare as normally obtained through the completion of an associate's degree. Must possess a strong knowledge and understanding of healthcare planning as normally demonstrated through three years of credentialing and/or process management and operations experience. Requires a basic knowledge of medical terminology, medical staff organization and extensive knowledge of credentialing procedures. Must have experience in interacting with physicians and allied health professionals, their office credentialing representatives, and hospital personnel. Must have excellent communication skills, both verbal and written, along with astute judgment in areas of human relations. Must demonstrate an ability to meet deadlines in a multi-functional task environment. Requires excellent organizational skills and operational knowledge working with work processing, spreadsheets, data entry, fax machines, and other computer related skills. Must, at all times, maintain efficiency and timeliness in all daily activities. Must be able to establish daily work priorities and work efficiently to contribute to the successful overall maintenance of the credentialing process. Provides optimal customer service to meet the organization's expectations. PREFERRED QUALIFICATIONS National Certified Provider Credentialing Specialist (NCPCS) certification preferred. Additional related education and/or experience preferred. Estimated Pay Range: $21.01 - $31.51 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained. Anticipated Closing Window (actual close date may be sooner): 2026-09-17 EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy

Provide exceptional customer service in both English and Spanish, process claims efficiently, and continuously expand knowledge in the insurance industry while fostering trust and satisfaction among customers.

Role Description As a Vehicle Repair Claims Adjuster, you’ll play a critical role in delivering an excellent customer experience while ensuring claims are handled efficiently and accurately. - Manage and adjudicate 20–30 vehicle service contract (VSC) claims daily - Maintain a high level of responsiveness, including: - Answering incoming calls within 60 seconds - Handling 40+ calls per day on average - Provide prompt, professional, and solution-oriented support to customers, clients, and repair facilities - Resolve escalated or complex claims and customer concerns to successful outcomes - Build and maintain strong working relationships with internal teams and external partners - Collaborate closely with Claims leadership to quickly address and resolve issues - Contribute to special projects and continuous improvement initiatives Qualifications - High school diploma required - 3–5 years of automotive industry experience preferred - Hands-on automotive experience required (vehicle repair, service writing, or technician background) - Ability to thrive in a fast-paced, high-volume call center environment - Strong problem-solving skills with a focus on removing obstacles and improving workflow efficiency - Solid technical skills, including proficiency with Microsoft Office (Word, Excel, etc.) - Excellent communication and interpersonal skills, with a strong customer-first mindset Requirements - Schedule: Monday–Friday: 9:30 AM – 6:00 PM MT - Rotating Saturdays: 8:00 AM – 1:00 PM MT Benefits - $0 Premium Medical Plan Option for employees earning under $75,000 who elect single coverage under our Super Value Plan - Comprehensive healthcare at no cost to you Company Description Century Automotive Service Corporation, a Mapfre USA company, is a leading provider of extended warranty programs and finance & insurance (F&I) products, partnering with specialized agencies and dealerships across the United States. As a global insurance leader with a strong local presence, we offer more than a job — we provide a purpose-driven career where your growth, well-being, and impact truly matter. - Join a company built on trust, collaboration, and inclusion - Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts - Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities - Contribute to meaningful initiatives through Fundación Mapfre, supporting communities and sustainability worldwide