Role Description You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. - Guide customers through questions, concerns, or challenges they encounter while using the product or service - Listen actively to understand the root of the issue and provide clear, effective solutions - Record detailed call information for auditing, reporting, and follow-up purposes - Maintain and update customer records to ensure accurate and current information - Identify opportunities to introduce customers to new or enhanced services that meet their needs - Provide recommendations and guidance in a way that adds value and enhances the overall customer experience Company Description We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

GenAI Multilingual Specialist LLM/VLM Evaluation & SFT Expert English Global Preferred availability 4 to 40 hours per week Compensation USD 4.5 - 25 per hour We are currently seeking language experts with native or fluent proficiency in: - Thai - French (France) - Vietnamese - Malay - Japanese - Korean - Indonesian - Arabic (Gulf) - Spanish (Mexico) - Portuguese (Brazil) - Tagalog About the Role: At TELUS Digital, we help the world's leading organizations build safer, smarter, and more reliable AI systems. As a GenAI Multilingual Specialist LLM/VLM Evaluation & SFT Expert, you will support the development and evaluation of next-generation Large Language Models (LLMs) and Vision-Language Models (VLMs). Your role is to act as the human reasoning layer behind AI systems by evaluating multilingual AI-generated content for factual accuracy, logical consistency, instruction adherence, and cultural relevance. You will work across multilingual Supervised Fine-Tuning (SFT), rubric-based scoring, fact verification, and multimodal (image + text) evaluation workflows. Responsibilities - Evaluate AI Outputs - Review AI-generated responses for quality, reasoning accuracy, factual correctness, and compliance with project guidelines. - Create and evaluate multilingual Supervised Fine-Tuning (SFT) data to improve AI model performance across multiple languages and domains. - Perform Multimodal (VLM) Assessment - Analyze relationships between images and text outputs to evaluate contextual accuracy and multimodal reasoning quality. - Apply Rubric-Based Scoring - Assess outputs using structured scoring frameworks and standardized evaluation rubrics. - Conduct Research & Fact Verification - Verify claims using authoritative sources and apply citation standards to distinguish factual information from unsupported assertions. - Escalate Edge Cases - Identify ambiguous outputs, policy concerns, and reasoning inconsistencies that require escalation or additional review. - Maintain Operational Accuracy - Follow complex project SOPs and quality standards consistently across high-volume evaluation workflows. Qualification path What You Bring (Mandatory Qualifications): - Language Expertise: Native or fluent-level proficiency in at least one required language with strong reading and writing ability. - Analytical Thinking: Ability to evaluate content objectively and identify inconsistencies, logical gaps, or quality issues. - Attention to Detail: Strong procedural discipline and the ability to follow detailed project guidelines accurately. - Communication & Reliability: Strong communication skills with the ability to work independently in remote environments. - Research & Verification Skills: Comfortable conducting fact-checking and validating information using credible and authoritative sources. - Technical Familiarity: Previous experience in freelance work, translation, writing, annotation, AI data projects, localization, or content evaluation is a plus. - AI/ML Experience: Prior experience with AI/ML annotation, LLM evaluation, or SFT projects is strongly preferred. Specialized Knowledge Areas Preferred Candidates with academic or professional backgrounds in the following areas are highly valued: - Computer Science - Biology - Law - Finance - Physics - Mathematics - Engineering Assessment: In order to be hired into our community, you'll go through a subject-specific qualification exam that will determine your suitability for the position and complete ID verification. Payment: Current pay rates for qualified experts typically range from $4.50 $25.00 USD per hour, depending on project requirements, language specialization, assessment performance, and market location. Why Join the TELUS Digital AI Community: - Community Connection: Work remotely as part of a 1M+ diverse global AI Community of contributors and experts. - Impactful Expertise: Use your native language and academic degree to shape real-world AI systems and products used by millions every day. - Hands-on Innovation: Gain experience in the latest AI research, evaluation, and fine-tuning methodologies. - Global Collaboration: Collaborate with a network of specialists across 20+ domains and 500+ languages and dialects. - Flexible Engagement: Manage your own schedule while making a meaningful impact on the future of technology. Equal Opportunity: All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity

Role Description We are currently seeking a dedicated and experienced RPSGT with MD Licensure to score MD sleep and HSAT studies on a PRN basis. Reporting to the Manager of the Clinical Support Department, the Clinical Support Specialist will provide essential clinical and technical assistance to the MedBridge Healthcare team and contribute to our Home Sleep Testing (HST) department, ensuring the highest standard of care for our patients with sleep disorders. - MUST HAVE MD LICENSURE - MUST have a current RPSGT - MUST reside in one of the following states: CT, DC, DE, FL, GA, MD, NC, NJ, NY, PA, and VA. Primary Responsibilities will include: - Evaluating study data quality for in lab and HST studies - Score HST, MSLT, MWT, PSG, SPLIT, and PAP studies - Analyze data that has been acquired during the polysomnographic (sleep) study - Comply with applicable laws, regulations, guidelines, and standards regarding safety and infection control issues - Other clinical duties as required - Maintain strict confidentiality Qualifications - High School diploma - Register Polysomnographic Technologist (RPSGT) credential holder - Licensure in the states that require Licensure for scoring of diagnostic tests (as-needed) - BLS/CPR-certified - Minimum of two years’ experience in scoring of sleep studies - Minimum two years’ experience with HST devices - Knowledge of all aspects of polysomnography and sleep medicine protocols Requirements - If working remotely access to high speed internet - Skill in use of computer and software - Skill in appropriate quality control and confidentiality procedures - Skill in analyzing data and situations to implement and administer procedures and to resolve technical, administrative, and patient related problems - Ability to learn and use multiple sleep software programs - Ability to exercise independent judgement for decision making and discretion - Ability to analyze complex situations and apply policy - Ability to communicate effectively and work collaboratively with staff - Ability to educate staff, patients, and families effectively Company Description MedBridge Healthcare, a leader in sleep laboratory management services and sleep therapy, partners with hospitals and physician practices to provide comprehensive, fully integrated care solutions. Our approach supports every step of sleep disorder management, from patient identification and testing to diagnosis, treatment, and long-term care.

Role Description The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area. Key Responsibilities - Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers. - Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state. - Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support. - Develops an understanding of the issues and opportunities unique to each geography. - Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape. - Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals. - Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services. - Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. - Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events, and other miscellaneous external expenditures. - Represents Legend at National and/or local symposiums/conventions. - Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment. - Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct. - Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc. - Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines. - Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines. - Strict compliance with all regulatory agencies, state, and federal law is required. - Adheres to company policies, procedures and business ethics. Qualifications - Bachelor’s Degree from accredited college or university. - Minimum of 4 years pharma/biotech sales in specialty, oncology, or rare disease. - Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets. - Experienced managing and executing in large accounts including strategic planning and problem solving. - Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint). Requirements - Contractors are not eligible for benefits through Legend Biotech. EEO Statement It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances. Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.