Role Description The Stop Loss Underwriting Specialist supports the Stop Loss Underwriting team through data entry, running, and reviewing claims reports. This role is responsible for: - Completing contracts and fee schedules. - Handling all administration of contracts and fee schedules. - Completing travel and expenses for the stop loss director and team when applicable. - Providing other administrative support as directed. Do you thrive as a part of a collaborative, caring team? Then this role may be the perfect fit. Qualifications - High School diploma or GED. - 4 years office, data entry, or equivalent combination of education and experience, preferably in a health care environment. - Knowledge of stop loss claims processing preferred. - Demonstrated ability to exercise sound judgment, initiative, and discretion in a mature, sensitive, and confidential manner. - Proven attention to detail and accuracy in data entry and other administrative tasks. - Computer skills including experience using Microsoft Office (Word, Excel, Outlook) or comparable software. - Ability to learn and use complex systems. - Ability to organize, prioritize, and manage multiple tasks with little supervision. - Demonstrated ability to establish effective working relationships with coworkers and customers. - Ability to communicate effectively both orally and in writing. - Knowledge of medical terminology, insurance billing, and claims coding. - Demonstrated strong problem-solving skills and ability to investigate and resolve complex issues. - Demonstrated ability to consistently meet productivity and quality standards with minimal support. - Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired. Requirements - Perform data input for all new stop loss cases and/or claims. - Enter all required fields to generate explanation of benefit forms and/or Stop Loss contracts and apply the appropriate fee schedule. - Run reports, review and analyze data, and identify any areas of concern. - Run data downloads and reporting. - Review data and prepare management reports. - Understand Stop-Loss policy language and terms. - May assist with travel and completing expense reports. Benefits - Medical, dental, and vision coverage for employees and their eligible family members, including mental health benefits. - Annual employer contribution to a health savings account. - Generous paid time off varying by role and tenure in addition to 10 company-paid holidays. - Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period). - Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave). - Award-winning wellness programs that reward you for participation. - Employee Assistance Fund for those in need. - Commute and parking benefits.

• Manages and coordinates the activities for assigned Business Banking Underwriting department • Ensures quality service and effective support for all of the assigned internal and external customers • Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals • Administers corporate policies and procedures and ensures compliance with applicable laws and regulations • Conducts underwriting review process in a manner designed to minimize the bank’s risk while employing problem resolution techniques in approving loans • Provides support and training for all staff, including underwriting guidelines for underwriting staff

• Managing underwriting risk to drive profitable long-term financial results • Establish rates and retentions for Group Benefit plans • Provide internal account management for pricing and benefit changes • Prepare quotation submissions and onboard new clients • Work with internal partners on administrative and plan design features • Negotiate contracts for financial arrangements and benefit provisions

• Lead, coach, and develop a team of retail residential underwriters — managing daily production, quality metrics, and pipeline turn times • Partner cross-functionally with sales, processing, and operations leadership to keep file flow moving efficiently and exceptions resolved quickly • Own the escalation queue — making sound, defensible credit decisions on elevated or exception files while documenting reasoning clearly • Drive calibration sessions and ongoing training to keep the team aligned on agency guidelines, investor overlays, and internal credit policy • Identify workflow inefficiencies and collaborate with ops leadership to implement process improvements that protect both speed and quality • Serve as a credit culture ambassador — modeling sound judgment, clear communication, and a commitment to compliant, borrower-focused lending