Making the software supply chain secure by default.
Senior Manager, Corporate Technology
Location
Canada
Posted
18 days ago
Salary
$172K - $195K / year
Seniority
Senior
Job Description
Senior Manager, Corporate Technology
Chainguard
• Own IT help desk end-to-end — equipment provisioning, break-fix, SLO definition, and continuous improvement until ticket deflection through automation hits 60%+. • Manage and mature the productivity stack — Google Workspace, Slack, email delivery, and the SaaS tools employees depend on daily. • Ship an IT strategy and capability roadmap within your first 90 days. Commit to it, execute against it, report on it. • Assess the team honestly and raise the bar — through coaching, process improvement, or personnel changes where necessary. • Rationalize the SaaS stack in collaboration with the Business Applications team and other stakeholders — reduce complexity, cut spend, simplify the employee experience. • Stand up a real service delivery model — define SLOs for the core services the team owns, measure them, and hold the team accountable to them. • Expand the use of AI, automation, and managed services to deflect volume and free the team for higher-leverage work. • Be the cross-functional partner of record for IT — proactively find ways technology can make Engineering, GTM, and G&A teams more effective.
Job Requirements
- You know what "good" looks like because you've run an IT or corporate technology function at a high-growth startup and you've seen it firsthand.
- Service delivery mindset — you think in SLOs, not tickets. Success means the rest of the company doesn't have to think about IT.
- Deep Google Workspace and Slack expertise — not casual familiarity, but the configuration nuances a power user would never know.
- Security-conversant — you understand the security implications of the tools you manage and can tighten things up without disrupting users.
- Player-coach — you set strategy and you do the work. Comfortable in the weeds and in the staff meeting.
- SaaS rationalization experience — you've cut a bloated stack before and driven adoption of fewer, better tools.
- Genuine optimism and builder energy — this team needs a leader who's excited to build something, not someone here to triage indefinitely.
- Irrational frustration with mediocre work — you set a high bar and you hold it.
Benefits
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.
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