Home Visits Co-Ordinator

Location

United Kingdom

Posted

5 days ago

Salary

£30K - £32K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Home Visits Co-Ordinator

WeBuyVintage

Role Description We are looking for a highly organised and customer-focused Home Visit Co-Ordinator to support our growing Home Visits division. This role will involve: - Speaking directly with customers who have submitted enquiries about selling valuable items from their homes, including jewellery, antiques, watches, collectibles and other high-value belongings. - Acting as the key point of contact between the customer and our field-based buyers. - Helping assess enquiries, arrange appointments and manage booking schedules. - Coordinating and booking appointments while our bespoke systems and operational processes are being developed internally. This position is heavily phone-based and would suit someone who is: - Confident speaking with a wide range of people. - Naturally organised and comfortable managing a fast-moving schedule where appointments and logistics can change regularly. - Knowledgeable about jewellery, antiques, collectibles and vintage items. Qualifications - A strong knowledge of jewellery, antiques, collectibles and vintage items. - Previous experience within antiques, jewellery, pawnbroking, auctions, collectibles or a related industry. - A confident and professional telephone manner. - Strong organisational skills and attention to detail. - The ability to manage multiple bookings, schedules and priorities at once. - A calm and adaptable approach in a fast-moving environment. - Strong communication and customer service skills. - Confidence speaking with a wide variety of customers. - Good administrative and computer skills. - The ability to build rapport and trust with customers quickly. - Previous customer service, scheduling, coordination or office experience. Requirements - Strong knowledge of jewellery, antiques, collectibles and vintage items. - Previous experience in a related industry. - Confident and professional telephone manner. - Strong organisational skills and attention to detail. - Ability to manage multiple bookings and priorities. - Calm and adaptable approach in a fast-paced environment. - Strong communication and customer service skills. - Good administrative and computer skills. Benefits - 4-day working week (yes we mean it!). - Access to Bright Exchange - enjoy thousands of exclusive employee discounts and perks. - On-demand professional development - access to BrightHR’s online learning platform to build new skills and support your career progression. - Competitive pay. - Be part of a rapidly growing, friendly UK brand.

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