Role Description The Tech Lead — AI Applications is the senior technical leader for the product-suite implementation tier of an AI-native retail decisioning platform — the commercial layer that delivers measurable business outcomes through a portfolio of product suites and agents. The role is accountable for suite-service implementation, agent integration into business workflows, bounded-context discipline, and partnership with suite product owners. Remote candidates outside of Thailand are welcome to apply. - Own the application-tier reference implementation patterns — service template, bounded-context layout, anti-corruption-layer pattern, contract-test framework, eval harness. - Lead the first commercial suite implementation (supplier collaboration) — services, bounded contexts, end-to-end agent-driven workflows for supplier onboarding, trade deals, invoice reconciliation, and contract intelligence. - Enforce domain-driven-design discipline — bounded contexts own their data; legacy integration via anti-corruption-layer only; never direct database writes to systems of record (Oracle, SAP, WMS). - Co-chair the agent review forum — new agent approvals, eval results, retire decisions; drive per-agent eval harness (golden sets, regression gates, multi-step replay). - Partner with peer Tech Leads on tier-handoff contracts — agent invocation, human-in-the-loop gate handoff, output handling, surface integration. - Be the senior engineering peer for all suite Product Owners; translate suite roadmap into engineering plans (sequencing, dependencies, gates). - Lead senior software engineers on suite-side work; mentor on domain-driven design, bounded-context discipline, and anti-corruption-layer patterns. - Track per-suite commercial KPIs (rebate uplift, forecasting parity, markdown / promo / assortment uplifts) and report to programme leadership monthly. Qualifications - Bachelor's or Master's degree in Computer Science, Engineering, or a related discipline. - 8+ years software engineering with 3+ years in a Tech Lead / Staff role with multi-team delivery. - Production retail / commerce / fintech experience — POS, replenishment, merchandising, supplier portal, finance reconciliation. - Domain-driven-design discipline — bounded contexts, aggregates, events, anti-corruption layers — at production scale. - Strong service-oriented architecture; Python or TypeScript at staff level; event-driven systems. - ACL pattern experience — has integrated legacy systems of record (Oracle, SAP, WMS) without leaking into new bounded contexts. - Agent or LLM service consumption in production from a business-domain service. - Cloud platform experience (Azure preferred; AWS / GCP transferable). Preferred Qualifications - Retail technology background — POS, replenishment, supplier collaboration, merchandising, finance reconciliation. - DDD community contributions (talks, papers, open source); strangler-fig legacy-migration experience. - Multi-suite product delivery — has shipped 3+ product surfaces in parallel. - Production event-driven systems (Kafka, Event Hubs) and contract testing at scale.

• Contribute to the development and execution of platform roadmaps by supporting feature definition, sequencing, and delivery. • Gather and translate business and technical requirements into clear user stories, acceptance criteria, and technical specifications. • Write technical specifications for data pipelines, policies, experiments, lead allocation, and logging. • Define data contracts and SLAs with technology teams. • Partner closely with engineering, ML, and data teams to plan, prioritize, and deliver platform capabilities. • Manage product backlogs, support sprint planning, backlog refinement, and release coordination. • Collaborate with senior product managers to assess tradeoffs, dependencies, and risks. • Support platform governance processes, including documentation, versioning, approvals, and compliance requirements. • Assist in monitoring platform performance, reliability, and adoption, including KPIs, SLOs, and operational metrics. • Analyze data and user feedback to identify opportunities for improvement and optimization. • Participate in platform evolution efforts, including enhancements, migrations, and technical improvements. • Stay current on relevant platform, AI, and cloud technologies to build product and domain expertise. • Communicate progress, risks, and outcomes to stakeholders with guidance from senior product leadership.

Role Description We are looking for an experienced, data-focused product manager to own data pipelines end-to-end, from raw client submissions through the measures, benchmarks, and performance analytics our customers use every day. You will drive pipeline requirements, release planning and measure production, data quality, and the growing role of AI across all of these areas. This position reports to senior product leadership and will partner closely with the incoming VP of Product Management. You will partner with the Pipeline team, the Analytics team, the Clinical Transformation team, Data Operations, Product Engineering, and the AI/ML engineering team to scale data operations through product management best practices. You will also be a key product owner for the data requirements behind EMR integration workstreams as those programs mature. The successful candidate is equally comfortable discussing hospital admin and claims data, EMR feeds and FHIR resources, measure definitions, benchmark methodology, LLM-assisted analytic workflows, and the commercial impact of data quality. A strong customer focus, a deep respect for clinical accuracy, and an analytic mindset are critical to shaping a roadmap that clients trust. This position is remote within the US, with monthly travel for team meetings and periodic customer visits. What You'll Work On: - The data and content foundation behind growing AI and analytical capabilities. - Data requirements and integration design for partner-driven workstreams. - The ongoing evolution of core measures, benchmarks, and data release pipelines as clinical coverage expands. - Data and content strategy for new clinical data sources as they come online. Responsibilities: - Own the product requirements for data pipelines end-to-end, from ingestion and translation through measures, benchmarks, and derivative statistics. - Own release planning for data product releases cadence, contents, cut-line decisions, and documented quality gates. - Partner with the CCTO's organization and the measure build team to sustain high throughput and prioritization as the measure catalog scales. - Represent the data layer in EMR integration design and requirements work translator specs, ingestion patterns, BEI alignment, match-rate SLAs, and Knowledge Network updates. - Own the quality roadmap for the measure production process, partnering with engineering to define and evolve data quality gates, validation standards, and release acceptance criteria. - Partner with the AI/ML engineering team to identify, prioritize, and evaluate AI applications in measure authoring, validation, and data quality work, with a clear point of view on where AI creates durable value and where human-curated analytics must remain authoritative. - Translate customer, commercial, and Clinical Transformation team signal into a prioritized roadmap of pipeline and measure production improvements. - Collaborate with the Clinical Transformation team, commercial, and marketing to evangelize data capabilities to prospects and existing clients. - Contribute to roadmap driven OKRs, track progress against targets, and report to the senior leadership team. Qualifications - 5+ years of product management experience, with at least 2 years owning data, pipeline, or platform products in a regulated domain (healthcare, clinical research, financial services, or similar). - Direct, hands-on experience with hospital administrative and claims data. You have shipped products against this data, you understand its quirks, and you can reason about it without an interpreter. - Experience with EMR integration and healthcare interoperability, including HL7 v2, FHIR, and CDA, and working familiarity with common EHR vendors such as Epic, Oracle Health/Cerner. - Demonstrated experience shipping AI or ML product capabilities, ideally including LLM-assisted work against structured domain data (schema-conforming generation, structured extraction, validation, or similar), with a clear understanding of their strengths, limitations, and evaluation methods in regulated contexts. - Experience with data quality and validation frameworks, and a clear point of view on how to instrument data pipelines for trust. - Strong fluency in SQL and comfort reasoning about data models, pipelines, and release processes at scale across many tenants and time grains. - Experience operating product management best practices in fast-moving data and engineering environments: requirements intake, prioritization, release planning, and cross-team coordination. - Excellent communication, interpersonal, and analytical skills, including the ability to present clearly and persuasively to customers, partners, colleagues, and senior executives. - Highly structured and well-organized, with the ability to manage multiple concurrent workstreams across clinical, engineering, and commercial stakeholders. - Creative thinker with an entrepreneurial attitude and a bias toward shipping. Preferred Qualifications - Direct experience with cardiovascular clinical registry data (ACC/NCDR, STS, AHA/GWTG, or similar). - Experience building analytic products that serve hospitals, hospital systems, or cardiovascular service lines. - Experience as the first or early product manager on a small, high-ownership product team. - Experience developing or contributing to market expansion plans (new clinical domains, new customer segments, or new geographies), with a point of view on how data and measure strategy unlocks entry.

Title: Product Management Senior Manager - Express Scripts - Hybrid Locations: - Morris Plains, New Jersey, United States of America - St. Louis, Missouri, United States of America Work Type: Hybrid Job ID: Id26006028 Job Description: Bring your passion for innovation and client impact to a role where communication truly matters. As a Product Management Senior Manager you will lead a high-performing team and shape how we deliver meaningful, compliant, and high-quality communications to over 100 Medicare clients. This is an opportunity to combine strategy, leadership, and execution to create better member experiences. We are looking for someone who is energized by collaboration, inspired by continuous improvement, and motivated to make a measurable difference. Responsibilities - Lead and inspire a team of Member Experience Managers, setting clear priorities, balancing workloads, and supporting ongoing development and recognition - Own the end-to-end communication strategy and execution for EGWP clients, ensuring quality, timeliness, and compliance across all deliverables - Drive communications from concept through production, partnering across teams and systems to deliver seamless outcomes - Strengthen client relationships by leading meetings, sharing updates, and proactively addressing communication needs - Monitor performance metrics such as turnaround time and quality, using insights to continuously improve processes and outcomes - Translate CMS marketing guidance into actionable updates for client communications, ensuring accuracy and compliance - Build and execute communication timelines, especially in preparation for Annual Enrollment Period, to support scalable delivery - Contribute to broader product and marketing strategies, including identifying opportunities for enhancement, efficiency, and innovation - Serve as a subject matter expert in communications processing systems (e.g., Blue-Ray, Wrike), helping teams work smarter and more efficiently - Identify and implement process improvements, including the use of AI and automation, to enhance speed, accuracy, and scalability - Represent EGWP communications in key forums, presenting insights and influencing decisions across leadership and stakeholders Qualifications Required - Minimum of 6+ years of experience in product management, communications, or a related field - Minimum of 2+ years of experience leading people or managing teams - Experience working in a highly regulated environment (e.g., healthcare, Medicare, or insurance) - Proven ability to lead cross-functional initiatives and deliver complex work from concept through execution - Strong communication and presentation skills, with experience engaging clients and senior stakeholders - Demonstrated ability to manage multiple priorities while maintaining high quality and attention to detail Preferred - Experience supporting EGWP or Medicare communications - Familiarity with CMS marketing guidelines and regulatory requirements - Experience with communications or workflow systems such as Blue-Ray or Wrike - Experience leveraging AI or automation to improve processes - Bachelor’s degree or equivalent experience If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 131,400 - 219,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.