Role Description As a Complex Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: - Complex Care - Spinal Cord Injury - PEG - Tracheostomy - Bowel Care - Cough Assist - Moving & Handling - Medication Administration - Personal Care Qualifications - Level 2 or 3 NVQ/QCF in health care is desirable. Requirements - Must be flexible & full UK driving license. - At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. Benefits - 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold. - Free mental health support for you, your partner, and children (up to 18) – support should be easy to access. - Life insurance – peace of mind when it matters most. - Home life advice line – everyday guidance when life gets tricky. - Career development – helping you grow. - Wellbeing videos and guided meditations – take a breather anytime. - Earn points for staying active – turn healthy habits into real rewards. - Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love. - Up to 33% off gym memberships – save money while staying active. - Employee of the Month – be recognised and win a £50 voucher.

Role Description A highly organized and detail-oriented Intake Coordination Virtual Assistant is sought to support intake operations within an ABA environment. The successful candidate will be responsible for managing the full intake process from start to finish, including: - Coordinating with families - Collecting required documentation - Scheduling appointments - Communicating with providers and staff - Ensuring all cases move through the intake process efficiently The ideal candidate possesses strong communication skills, excellent follow-up abilities, and the ability to manage multiple clients and tasks simultaneously. Qualifications - Bachelor’s degree (BA/BS) highly preferred - Previous experience in HCBS, CFTSS, healthcare intake, care coordination, ABA services, or healthcare administration preferred - Strong communication and coordination skills required - Strong organizational and follow-up skills required - Ability to stay on top of multiple clients and tasks required - Ability to work independently and maintain detailed records required - Professional and compassionate communication skills required - Strong attention to detail and multitasking abilities - Ability to follow company processes and workflows accurately - Proficiency in Microsoft Office and Google Workspace preferred - Ability to work independently in a remote environment - Reliable internet connection and a suitable home office setup - Experience working with US-based healthcare or ABA environments is an advantage - Comfortable working U.S. hours Requirements - Coordinate and manage the full intake process from start to finish - Communicate professionally and compassionately with families, providers, and staff - Collect and maintain required intake documentation and records - Schedule appointments and coordinate intake-related activities - Follow up with families and providers to ensure timely completion of intake requirements - Maintain accurate records, workflows, and intake tracking documentation - Ensure all cases move efficiently through intake and onboarding processes - Follow company processes and workflows accurately - Manage multiple clients, schedules, and administrative tasks simultaneously - Support additional intake coordination and administrative tasks as required Benefits - Remote work from home Company Description Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Answer and direct phone calls • Organize and schedule appointments • Plan meetings and take detailed minutes • Write and distribute email, correspondence memos, letters, faxes and forms • Assist in the preparation of regularly scheduled reports • Develop and maintain a filing system • Update and maintain office policies and procedures • Order office supplies and research new deals and suppliers • Maintain contact lists • Book travel arrangements • Submit and reconcile expense reports • Provide general support to visitors • Act as the point of contact for internal and external clients • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

• Assist clients with intake and follow-up communication • Maintain and update client files and records • Coordinate appointments and schedules for clients and clinicians • Answer and direct phone calls and inquiries • Write and distribute emails, memos, letters, and forms • Prepare and maintain reports as needed • Develop and maintain filing and record-keeping systems • Support clinicians and managers with case-related administrative needs • Maintain contact lists and coordinate with external partners as needed • Provide general support to visitors and clients • Act as a point of contact for internal and external communication