Title: Operational Risk Consultant Location: Brisbane Australia Category:Risk & Compliance Brand:RACQ - Insurance widget:max-term full-time Remote:Hybrid Job ID:49382 Job Description: From September 2025, RACQ's insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. We're proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities. Make your mark in a role where your work helps shape how risk is managed across RACQ Insurance. As an Operational Risk Consultant, you will support teams across the business through a period of meaningful change, helping embed new systems, stronger processes and clearer insights. You will work closely with stakeholders across all areas, balancing day-to-day risk activity with key uplift initiatives including the move to ServiceNow. It is a hands-on role where you will partner, coach and influence, helping teams feel more confident navigating risk in their everyday work. This is a 12-month max-term full-time role based in Meanjin (Brisbane). What You'll Do - Support operational risk activities across RACQ Insurance, balancing business as usual work with key integration and uplift initiatives - Partner with stakeholders across all areas to identify risks, review controls and embed practical, fit for purpose risk practices - Support the transition to ServiceNow, including data migration, improving data quality and embedding new risk processes and ways of working - Help develop and enhance reporting and dashboards that provide clearer, more meaningful insights into risk and performance - Deliver assurance activities such as control testing and risk reviews to strengthen processes and support continuous improvement - Triage and support the management of incidents and risk events, guiding teams through investigation, resolution and escalation - Coach and support stakeholders to build confidence and capability in how risk is understood and managed day to day What You'll Bring - Experience in risk, compliance or a related role within insurance or financial services - Strong analytical thinking, with the ability to work with data and support better insights and reporting - Confidence working with stakeholders across different areas, communicating risk concepts in a clear and practical way - Experience or interest in system and process uplift, with openness to learning tools like ServiceNow - Ability to manage competing priorities across both project and BAU work in a fast moving environment - Understanding of regulatory expectations and how effective risk practices support good business outcomes What We Offer - Boosted superannuation with 13% as standard. - 20 days annual leave + 5 days MyLeave (extra leave for what's important to you). - Work from home and many more flexibility options with myFlex. - Up to 50% off personal insurance, including home and motor insurance. - Partner discounts on private health insurance, tech & appliances, and many more. - Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. - employment type eligibility criteria apply Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Title: Manager, Operational Risk Governance Location: Sydney, Melbourne, Australia Job Description: At IAG, we're ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. An exciting opportunity has opened for an experienced Manager, Operational Risk Governance to play a critical role in strengthening risk management practices across our Technology & Operations (T&O) division. As part of Line 1 Risk, you'll support and enable effective risk management practices and a strong risk culture across T&O. You'll lead a team of risk specialists, work closely with senior leaders and 2nd Line Risk, and ensure strong oversight of technology, data and information security controls in line with IAG's Risk Management Framework. You'll bring a mindset where you lean in and do not hold back, challenge convention, strive for excellence, connect risk to business outcomes, and thrive in a fast-paced environment. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne). What You'll Do - Own the divisional risk governance engine for the T&O division - ensuring alignment to IAG'S Group Risk Management Strategy and Framework (GRMFS), - Lead high-impact reporting - delivering crisp, insight-driven outputs to executive and board-level forums, - Shift risk from static to dynamic risk management - design and embed KRIs that provide real-time visibility of control effectiveness and risk appetite performance, - Shape risk maturity and culture at scale - partner with CIO-aligned risk teams to embed consistent, high-quality risk management practices across the division, - Be the point of integration - connect Line 1, Line 2, Line 3 and regulatory expectations into a forward-looking risk approach - Lift the bar on independent assurance and framework compliance - lead responses to regulatory engagement, divisional risk profiling, and compliance cycles - Build and inspire a high-performing team - developing risk specialists into trusted, commercially aware risk and governance professionals - Drive continuous improvement - reimagine risk management and governance using data, automation and AI What You'll Bring - Significant experience in operational risk, ideally within financial services or a regulated environment - Strong understanding of technology, data and information security risk - Proven people leader experience - A track record of influencing at executive level with clear, concise communication - Experience preparing executive and board‑level risk reporting - Solid understanding of three lines of defence and relevant regulatory frameworks (e.g. CPS220, CPS230, CPS234) What We Offer - Boosted superannuation with 13% as standard. - 20 days annual leave + 5 days MyLeave (extra leave for what's important to you). - Work from home and many more flexibility options with myFlex. - Up to 50% off personal insurance, including home and motor insurance. - Partner discounts on private health insurance, tech & appliances, and many more. - Industry-leading 20 weeks paid parental leave. - Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. - employment type eligibility criteria apply

• Supporting a wide range of projects for private and government clients throughout the U.S. (and internationally) • Performing human health risk assessments in accordance with regulatory guidance and project-specific work plans • Developing Risk Assessment Work Plans and contributing to Sampling and Analysis Plans/Quality Assurance Project Plans • Successfully coordinating with internal project teams, including delegating to junior staff • Preparing technical deliverables; including writing reports and performing/reviewing risk assessment calculations using R software • Maintaining knowledge of federal and state regulations/guidance documents for conducting risk assessments • Maintaining work quality, quantity, and efficiency at or above company standards.

• Supporting a wide range of projects for private and government clients throughout the U.S. (and internationally). • Performing human health risk assessments in accordance with regulatory guidance and project-specific work plans. • Developing Risk Assessment Work Plans and contributing to Sampling and Analysis Plans/Quality Assurance Project Plans. • Successfully coordinating with internal project teams, including delegating to junior staff. • Preparing technical deliverables; including writing reports and performing/reviewing risk assessment calculations using R software. • Maintaining knowledge of federal and state regulations/guidance documents for conducting risk assessments. • Maintaining work quality, quantity, and efficiency at or above company standards.