• Reach out to patients who have expressed an interest in care to explain Isaac Health’s services and offerings • Coordinate cognitive health screening campaigns • Take the medical history from patients or their caregivers • Schedule and coordinate appointments • Assist patients with technology and other questions

• Recognized as an external and internal thought leader within CX transformation, Process Automation Digital Transformation, and Omnichannel technologies. • Configuring and deploying Zoom Contact Center, WFM, QM, and AI solutions in customer environments. • Implement high-complexity projects with multiple dependencies, proactively managing risk and ensuring solution quality through structured testing and validation. • Ability to mentor Software Engineers. • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript. • Code and test projects. • Deliver high-quality software on time. • Attend meetings and training as required. • Work with system analysis and project management for the successful completion of a project.

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators. With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others. We are seeking a high-velocity, precision-focused Global Scheduler for a contract role supporting two of our most active teams. You will be the logistical engine behind complex meeting coordination for a specialized confidential task force working on a high-profile global initiative, as well as our Global Corporate Development group. This is not a standard administrative role; it is a "Super Scheduler" position for someone who thrives on navigating the intricate organizational structures of major entertainment entities and global corporate partners across North America and Asia. Location: Remote (Requires high-availability overlap for US and Asia-Pacific time zones) Support Areas: High-Profile Specialized Project & Global Corporate Development Engagement: Independent Contractor (1099) Project Duration: 6 months, with opportunity to extend Scope of Work High-Volume Coordination: Execute and prioritize a massive volume of meeting requests daily, maintaining absolute accuracy in a fast-shifting environment. Complex Stakeholder Management: Interface professionally with high-level executives at external partner organizations in NYC/LA and internal leadership in Korea. Global Logistics & Time Zone Mastery: Flawlessly coordinate across Seoul, Tokyo, Los Angeles, and NYC. You must be a master of the "time zone puzzle," ensuring critical stakeholders can connect across 13–16 hour differences. Confidentiality & Discretion: Support a specialized team on a high-profile project, requiring the utmost discretion and professional handling of sensitive information. Agile Problem Solving: Pivot schedules instantly to accommodate urgent deal talks or sudden shifts in project strategy. Minimum Qualifications * Health benefits, including vision and dental! * Generous PTO and Parental Leave Top-up * 401K Contributions * Commuter Benefits * Global WEBTOON and LINE FRIENDS discount program * Winter break shutdown and a whole lot more! With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others. Join us and work with some of the biggest artists, IP, and fandoms in comics! #WEBTOON

• Provide day-to-day operational leadership to a multidisciplinary customer service organization, ensuring efficient execution of all service activities and consistently high performance. • Develop and execute a comprehensive customer service strategy that delivers a world-class, AI-enabled experience for patients and clients. • Define, optimize, and scale call center operations, including capacity planning, workforce utilization, performance management, and team efficiency. • Oversee the implementation, optimization, and ongoing management of key systems and tools, including CRM, ticketing platforms, and workforce management solutions. • Drive continuous improvement by applying industry best practices, data-driven insights, and emerging technologies in call center operations and patient engagement. • Design and implement employee engagement and development strategies that enhance performance, satisfaction, and retention, while fostering a culture of continuous learning and accountability.