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Bio-Techne

Empowering scientists & clinicians by providing high-quality reagents, analytical instruments, & precision diagnostics.

Field Service Technician

Field EngineerField EngineerFull TimeRemoteJuniorTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

8 days ago

Salary

$73.1K - $120.2K / year

Seniority

Junior

Associate Degree1 yr expExperience acceptedEnglish

Job Description

Field Service Technician

Bio-Techne

• Perform installations, qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment. • Maintain effective communication with customers to ensure efficient service. • Prepare samples for instrument testing and complete service protocols that meet cGMP documentation requirements. • Manage and schedule customer appointments with direct supervision. • Submit service reports to clients and accurately enter data into CRM software. • Manage personal inventory for field support and cost management. • Collaborate with Sales, Field Applications and Technical Support Teams to support pre and post sales inquiries.

Job Requirements

  • Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry
  • Strong computer skills including Windows, Microsoft Office and Outlook.
  • Salesforce experience is a plus.
  • Laboratory experience is preferred.
  • Basic laboratory skills, including experience in BSL2 and BSL3 labs
  • Valid driver’s license and good driving record is required
  • Ability to lift and carry tools, parts and instruments weighing up to 50 lbs.

Benefits

  • medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield
  • 401k plans
  • employee stock purchase plan (ESPP)
  • Health Saving Account (HSA)
  • Flexible Spending Account (FSA)
  • Dependent Care FSA
  • mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs
  • volunteer paid time off
  • paid holidays
  • paid time off
  • paid parental leave

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