Title: Account Management Specialist Location: Perth, Melbourne, Sydney Australia Job Description: For over 165 years, CGU has been insuring ambition. Part of Insurance Australia Group (known as IAG), we're a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance. Step into a role where your workers compensation expertise truly makes a difference. As an Account Management Specialist, you'll help shape strong, long-term partnerships that support safer workplaces and better customer outcomes. This is your chance to bring your insurance and brokerage experience into a collaborative, high performing team that values smart thinking, continuous improvement and genuine connection. You'll work at the heart of our business, turning deep industry insight into practical solutions that support growth, build trust and deliver real value for brokers and policyholders. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Boorloo (Perth). What You'll Do - Build strong, trusted relationships with brokers and policyholders by bringing our Customer Value Proposition to life through consistent, personalised account management. - Manage and grow a diverse portfolio by driving retention, improving underperforming policies, and developing targeted broker plans and new business opportunities. - Partner closely with Underwriting, Claims and Broker teams to deliver seamless, joined up experiences and consistently strong outcomes for customers. - Use your workers compensation expertise to support quality underwriting decisions, sustainable pricing outcomes, and effective claims management practices. - Advocate for your portfolio internally, helping teams stay focused on what matters most and reducing non core activities wherever possible. - Deliver exceptional service that lifts customer satisfaction, supports fair complaint resolution, and strengthens long term loyalty and trust. What You'll Bring - Experience in insurance or similar client facing roles, ideally with strong exposure to workers compensation or commercial insurance environments. - Confidence influencing and engaging a wide range of stakeholders, including senior leaders, brokers and complex customer groups. - Strong industry knowledge to support quality underwriting, claims outcomes and commercially sound decision making. - Ability to balance improvement initiatives with customer needs, regulatory requirements and broader community expectations. - Experience developing and delivering strategic engagement and service plans that drive growth and retention outcomes. - Clear, confident communication skills, with the ability to tailor messages for varied audiences, including senior and executive forums. What We Offer - Boosted superannuation with 13% as standard. - 20 days annual leave + 5 days MyLeave (extra leave for what's important to you). - Work from home and many more flexibility options with myFlex. - Up to 50% off personal insurance, including home and motor insurance. - Partner discounts on private health insurance, tech & appliances, and many more. - Industry-leading 20 weeks paid parental leave. - Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. - employment type eligibility criteria apply More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

• Drive sales growth and market expansion for INFICON products • Identify growth opportunities for INFICON’s product portfolio • Build and maintain strong customer relationships • Provide technical guidance and expertise on INFICON products • Manage comprehensive account activities and prepare quotes • Provide feedback to Business Units regarding market trends • Collaborate to input annual sales goals and refine strategic objectives • Contribute to territory-specific sales and marketing plans • Represent INFICON at trade shows and support marketing campaigns

Role Description In deinem Arbeitsalltag stehst du im engen Austausch mit der Beratung, dem Support, und bei Bedarf unserer Entwicklungsabteilung. Du betreust deine Kunden und unterstützt sie beim Erreichen ihrer Ziele. - Aufbau und Pflege enger Beziehungen zu Kunden - Überwachung der Produktnutzung und des Kundenengagements, um Wachstums- und Expansionsmöglichkeiten zu ermitteln - Durchführung regelmäßiger Check-ins mit Kunden - Förderung des Umsatzwachstums durch Upselling und Cross-Selling zusätzlicher Produkte und Dienstleistungen - Zusammenarbeit mit den Marketing- und Produktteams, um auf Kundenbedürfnisse und -feedback einzugehen - Identifizierung und Abschwächung potenzieller Abwanderungsrisiken Qualifications - Abgeschlossenes Hochschulstudium (FH oder Uni) - Einschlägige Berufserfahrung wünschenswert - Sehr gute Kommunikations- und Präsentationsfähigkeit - Selbstbewusstes und sympathisches Auftreten - Ausgeprägte Kunden- und Serviceorientierung - Zielstrebige und ehrgeizige Persönlichkeit - Unternehmerisches Denken und Handeln - Fähigkeit sowohl selbständig als auch im Team zu arbeiten - Sehr gute Deutsch- und Englischkenntnisse Requirements - Folgende Berufsbilder könnten zu dieser Stelle passen: Account Manager, Junior Account Manager, Customer Success Manager, Mitarbeiter Vertrieb, Sales Manager, Business Development Manager, Key Account Manager, Relationship Manager oder Customer Growth Specialist. Benefits - Unbefristeter Arbeitsvertrag und 30 Tage Jahresurlaub - Angenehme Arbeitsatmosphäre mit flachen Hierarchien (DUZ-Kultur) - Offenes Betriebsklima in einer internationalen Umgebung - Flexibles Arbeitszeitmodell innerhalb eines modernen Arbeitsumfeldes - Möglichkeit, remote zu arbeiten - Fundierte Einarbeitung durch einen Buddy anhand eines definierten Einarbeitungskonzepts - Zeit für individuelle Weiterbildungsmöglichkeiten zur Förderung deiner persönlichen Stärken - Gemeinsame Mitarbeiterevents und Teambuildingmaßnahmen - Mitarbeiterzuschuss für die Mitgliedschaft im Fitnessstudio - Betriebliche Gesundheitsmaßnahmen wie z.B. Gesundheitstage oder frisches Obst - Kostenfreie Getränke (Kaffee, Tee, Wasser) - Geschenke zu besonderen Anlässen, z.B. Jubiläum - Monatlich abgabefreier Sachbezug in Form einer Mastercard - Möglichkeit einer Auszeit (Sabbatical) zum Fernweh stillen - Gemeinsame Quality time (Tischkicker, Tischtennisplatte, Massagesessel) - Corporate Benefits - Urlaubsgeld

Description The GM Fleet team has long led the commercial segment and is continuing to evolve by delivering comprehensive business-to-business (B2B) solutions that go beyond traditional vehicle sales. Our focus is on providing end-to-end mobility and fleet solutions that enable organizations to achieve their business goals. To support this strategy, we are seeking a GM Fleet Account Executive to manage and grow a portfolio of high-value accounts within the Dallas metropolitan territory . This role will have a dedicated Dallas-focused scope, and is responsible for driving customer engagement, account success, and profitable growth across the GM Fleet portfolio. This is a relationship-driven role (approximately 70% account management / 30% new business development), requiring strong business acumen, executive presence, and the ability to navigate complex customer and internal environments. The selected candidate will assume territorial responsibility and be located in the Dallas Metro area. Key Responsibilities Account Management & Growth - Manage a portfolio of strategic fleet accounts within the Dallas metro area (e.g., large enterprise customers such as AT&T and Mary Kay). - Develop and execute account strategies and business plans to drive retention, expansion, and long-term growth. - Build and maintain strong relationships with internal/external key stakeholders, including executive-level decision makers (C-suite). - Engage early in the buying cycle to identify customer needs and position tailored, value-driven solutions. - Drive organic growth ("farmer" mindset) while identifying and pursuing new opportunities ("hunter" capability). - Lead negotiations, structure competitive and profitable deals, and advance opportunities through the sales pipeline. - Partner cross-functionally (e.g., OnStar, service, product teams) to ensure successful solution delivery and customer satisfaction. - Advocate internally for customer needs while maintaining clear expectations and delivery commitments. - Provide market and customer feedback to inform future product and solution development. Operational Excellence - Maintain accurate and up-to-date account activity, pipeline, and customer data in CRM systems. - Track performance against key metrics and ensure strong pipeline health. - Deliver accurate and timely sales forecasts. - Effectively prioritize and manage multiple high-profile accounts and internal stakeholders. Required Qualifications - 8+ years of B2B sales and/or account management experience - Bachelor's degree in Business, Marketing, or related field - Proven track record of meeting or exceeding sales targets - Strong ability to build relationships and influence stakeholders within complex, matrixed organizations - Excellent communication and presentation skills, including executive-level engagement - Demonstrated ability to manage competing priorities with strong organization and follow-through - Experience developing customer-centric, win-win solutions - Proficiency with Microsoft Office (Word, Excel, PowerPoint) and CRM systems - Ability to thrive in a fast-paced, evolving environment with ambiguity - Travel: Up to 75%, primarily via vehicle within the local market Preferred Qualifications - Master's degree - Prior experience in fleet, mobility, or automotive-related industries - Experience managing large, complex enterprise accounts #LI-HM1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.