• Build and lead a team of Market Researchers embedded across Monzo. • Champion robust market research and scale its impact to help us make money work for everyone. • Partner with leadership to make sure teams are solving the right customer problems in the right ways based on market understanding. • Lead competitive analysis and shape value propositions to tailor our brand voice for new global markets. • Ensure your research team is working on the highest impact opportunities. • Doing and enabling primary qualitative and quantitative studies to analyse competitors, macro trends, pricing, and brand perception. • Effectively partnering with external agencies when needed. • Hiring brilliant, diverse people and ensuring they are onboarded to be quickly effective.

Develop long-term relationships and networks both internally and externally. Track deliverable completion and project status, ensuring alignment with performance objectives.

Title: Data & Trust Manager, Privacy & AI Location: Ontario, Canada Job Description: Description Join our team and what we’ll accomplish together The TELUS Data & Trust Office provides world-class, innovative data solutions to TELUS. We partner with teams across the organization to advance our corporate priorities, support innovation and ultimately deliver on our promise to safeguard our customer’s privacy and to earn and maintain their trust. Our team takes pride in earning a reputation for being innovative thought-leaders, strategic business partners and subject-matter experts in privacy, responsible artificial intelligence and data governance. Compliance with the law is just our starting point, as we passionately pursue opportunities to demonstrate respect for our customers and their data through transparent, robust, and ethical data practices. The impact you’ll make and what we’ll accomplish together As the Data & Trust Manager (Privacy & AI), you will materially influence the ongoing development of TELUS’ business innovation focused on becoming a trusted partner to the business to enable initiatives that meet our rigorous privacy, security, AI and ethical standards. Your work will enable your business units’ initiatives by building a thriving and respectful data program and being a champion for data, trust and innovation. You will advocate for TELUS’ Trust Model as the fundamental driver for all of our decisions around data, recognizing how critical customer and team member trust is to TELUS’ mission. In doing so, you will be instrumental in advancing our reputation for being trustworthy, using a responsible human-centric approach to ensure that we use data to deliver remarkable business and social outcomes, always in a manner that demonstrates TELUS’ commitment to putting our customers and communities first. What you’ll do - Support on strategic initiatives to deploy or leverage data and technology responsibly and ethically by providing expert advice to execute on TELUS’ data commitments. - Educate and advise business units on new or existing data uses and implementation of ethical technologies. - Conduct privacy and AI impact assessments, identify risks and provide corresponding recommendations. - Support the development of a data program that meets or exceeds the expectations of our customers while simultaneously ensuring TELUS’ ability to respectfully leverage data to deliver value to our stakeholders. - Collaborate with cross-functional stakeholders to develop and implement technology solutions and ensure adherence to the TELUS’ Trust Model. - Document, prioritize, and communicate clear privacy requirements for product initiatives and releases. - Escalate data risks promptly, with a sense of urgency, and recommend mitigating controls that are effective to protect the data of our customers and team members. - Adapt to meet the changing needs of the organization, and a fast-paced ambitious team, where priorities shift but the focus on the mission is steadfast. Qualifications You’re the missing piece of the puzzle: - Minimum 3 - 5 years of industry experience in privacy, data protection, data ethics and/or operational data governance - Demonstrated ability to implement emerging technologies and programs by building and operationalizing programs related to privacy and AI laws, data ethics, artificial intelligence, data governance and data protection in a responsible and ethical manner - Valued for your knowledge and expertise in applying privacy and AI laws, guidance and best practices, and an understanding of data ethics, operational data governance and data protection - Proven expertise in identifying, assessing, and communicating privacy and data protection risks to cross-functional stakeholders at all levels of the organization - Skilled at translating complex risk assessments into clear, actionable insights for business leaders, operational teams, and non-privacy experts to drive informed decision-making - Trusted as a collaborative partner who will act with integrity to fulfil TELUS’ commitments to its customers and team members - Demonstrated track record of defining and delivering measurable outcomes for customers and the business in a complex stakeholder environment - Known for your ability to influence and negotiate effectively, to be a persuasive advocate, and help develop communities of practice - Comfortable with ambiguity and recognized for your ability to make decisions in a fluid environment - Certified International Association of Privacy Professional (IAPP) or willingness and ability to become certified within 6 months Great-to-haves - Bilingualism in English and French, verbal and/or written - Legal background/experience - Experience working in a large, matrixed organization Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Job Title: Care Advocate (Licensed Behavioral Health Clinician) Location: California, United States Job Description: Allmed Benefits: Vision Insurance, Dental Insurance, Health Insurance and 401(k) Pay Rate: $24hr (Paid Weekly) Contract: 05/15/2026 to 11/13/2026 Location: Remote / Telecommute / California Schedule: Monday – Friday | 8:30 AM – 5:00 PM Position Overview The Care Advocate supports Optum Public Sector San Diego (County of San Diego ASO) by providing coverage during an extended medical leave period. This role is responsible for reviewing clinical documentation, making medical necessity determinations, managing behavioral health cases across various levels of care, and collaborating with providers and internal teams in a fast-paced administrative environment. The Care Advocate plays an essential role in ensuring quality care delivery, maintaining compliance with established guidelines, and supporting members through effective utilization management processes. Team Environment The selected candidate will join a highly collaborative team of 2–4 members within a larger department consisting of approximately 30 clinicians and 10 support staff. The team culture emphasizes communication, inclusivity, accountability, and professional growth. Team members actively support one another, share knowledge, and work collectively toward delivering high-quality outcomes. Key Responsibilities - Review clinical documentation to determine medical necessity for behavioral health services in accordance with Medi-Cal and County of San Diego criteria - Process authorization requests by approving, modifying, or denying services within required turnaround times - Manage behavioral health cases across multiple levels of care, including: - Inpatient services - Outpatient services - Residential treatment - Crisis intervention services - Long-term care programs - Psychiatric and Substance Use Disorder (SUD) treatment cases - Monitor and oversee cases throughout the treatment lifecycle to ensure appropriate utilization of benefits and services - Document authorization decisions accurately within electronic health records and designated systems - Communicate with providers to gather additional information and clarify clinical documentation as needed - Provide clinical feedback and recommendations to support treatment plan improvements - Coordinate transitions of care to reduce service gaps and avoid duplication of care - Collaborate with Utilization Management teams and Medical Directors regarding complex or escalated cases - Identify opportunities to improve patient outcomes through value-added recommendations - Manage high-volume workloads while maintaining quality, efficiency, and compliance standards - Support additional Utilization Management sub-teams as needed Required Qualifications - Active, independently licensed California clinician credential required, including one of the following: - Licensed Clinical Social Worker (LCSW) - Licensed Marriage and Family Therapist (LMFT) - Licensed Professional Clinical Counselor (LPCC) - Psychologist - Registered Nurse (RN) with behavioral health experience - Minimum of 2 years of experience in mental health and/or substance use treatment - Experience in managed care, utilization management, Medi-Cal, or County-funded healthcare programs - Strong understanding of medical necessity criteria and authorization processes - Experience applying clinical criteria and conducting assessments for complex behavioral health cases, including dual-diagnosis populations - Strong organizational skills and attention to detail - Ability to manage multiple systems and maintain productivity in a high-volume environment - Excellent written and verbal communication skills - Ability to work independently in a remote setting while collaborating effectively with internal teams and providers Preferred Qualifications - Experience with electronic health records and utilization management systems - Strong problem-solving and critical-thinking skills - Positive, collaborative, and proactive approach to work - Strong curiosity and commitment to continuous learning and professional growth #Talroo1