• Gerir e priorizar o backlog de produto, garantindo alinhamento com a estratégia do negócio. • Traduzir necessidades de negócio em iniciativas, funcionalidades e entregas claras para o time. • Utilizar dados, indicadores e análises para embasar decisões e identificar oportunidades. • Articular e alinhar expectativas com stakeholders de diferentes áreas e níveis. • Atuar próximo a times de tecnologia, design, dados, operações e negócios. • Acompanhar entregas, remover impedimentos e impulsionar evolução contínua do produto. • Propor melhorias, questionar abordagens existentes e adaptar rotas conforme mudanças de cenário.

Role Description We're seeking a strategic and execution-oriented Product Manager to drive the evolution of our public safety software portfolio. In this role, you'll own the product vision and roadmap for mission-critical solutions used by 911 dispatch centers, law enforcement agencies, and emergency response teams nationwide. You'll balance user needs, business objectives, and technical feasibility to deliver products that directly impact community safety. This is a high-impact role where you'll collaborate with engineering, design, sales, and customer success teams to shape products that our customers depend on in life-or-death situations. What You'll Do - Product Strategy & Vision: - Define and own the product roadmap for assigned products, aligning stakeholder priorities with market opportunities and customer needs. - Conduct user research, competitive analysis, and market assessment to identify growth opportunities and inform product strategy. - Establish success metrics and KPIs to measure product performance, adoption, and business impact. - Communicate product vision and strategy to executive leadership, cross-functional teams, and external stakeholders. - Execution & Delivery: - Collaborate with engineering teams in an Agile environment to translate product requirements into actionable user stories and acceptance criteria. - Make data-driven prioritization decisions, balancing feature development, technical debt, and operational improvements. - Work closely with UX/UI designers to create intuitive experiences for users working in high-pressure environments. - Lead sprint planning, backlog grooming, and release planning activities with development teams. - Go-to-Market & Customer Engagement: - Partner with marketing and sales to develop go-to-market strategies, positioning, and messaging for new features and releases. - Define pricing strategies and packaging that maximize customer value and business profitability. - Present product demos and roadmaps at customer meetings, trade shows, and industry conferences. - Gather customer feedback through on-site visits, user interviews, and advisory board sessions. - Serve as the voice of the customer internally, advocating for user needs in product decisions. - Cross-Functional Collaboration: - Build strong relationships with sales, customer success, and professional services teams to understand customer challenges and market dynamics. - Coordinate with third-party partners and technology vendors to integrate complementary solutions. - Provide product training and enablement to internal teams and customers. - Participate in RFP responses and strategic customer engagements. Qualifications - 3-5 years of product management experience, preferably in B2B SaaS, enterprise software, or public sector technology. - Bachelor degree in Business, Computer Science, Engineering, or related field (or equivalent practical experience). - Demonstrated success owning and delivering products from concept through launch. - Strong understanding of Agile/Scrum methodologies and experience working with engineering teams. - Excellent written and verbal communication skills, with ability to influence stakeholders at all levels. - Analytical mindset with experience defining metrics, analyzing data, and making evidence-based decisions. - Ability to travel up to 40% for customer visits, conferences, and team meetings. Preferred Qualifications - Experience with public safety, emergency services, or government technology solutions. - Technical background or ability to understand complex system architectures and APIs. - Familiarity with CAD (Computer-Aided Dispatch), or Mobile systems. - Experience managing products in highly regulated or compliance-driven industries.

• Own the backlog for the Admin platform, ensuring each epic has a clear problem statement, measurable impact, and alignment with OKRs before entering the development cycle. • Participate in live technical meetings with clients (often in English), translating business needs into clear requirements for the development team. • Map improvement opportunities in the Admin product: approval flows, user registration, travel policies, and cost-center management. • Collaborate on the development of AI products integrated into the platform, aligning expectations between business, design, and engineering. • Manage the monthly release cycle: prioritization, acceptance criteria, QA testing, and communication of releases to the team and stakeholders. • Work closely with Customer Success, Account Management, and Support as the product focal point for customer feedback and opportunities. • Produce technical documentation and product materials.

• Support development and execution of HCP marketing strategy aligned with brand objectives and commercial priorities • Contribute to brand planning, launch readiness, and tactical planning processes • Help shape HCP promotional strategy and messaging based on customer insights, market dynamics, and competitive intelligence • Translate complex scientific and clinical data into clear, compelling HCP-focused promotional narratives • Identify opportunities to optimize HCP engagement across customer touchpoints and channels • Lead development and execution of HCP promotional initiatives to support brand performance and launch objectives establishing scalable commercial processes and operating discipline within a growing organization • Own assigned promotional workstreams from strategy through execution, measurement, and optimization ensuring flawless delivery while balancing speed, quality and compliance • Develop tactical plans aligned with approved strategic direction, including timelines, budgets, and execution plans • Serve as primary day-to-day marketing lead with the AOR across HCP promotional initiatives • Provide clear strategic direction, feedback, and decision-making to agency partners to ensure high-quality deliverables • Partner closely with Medical, Regulatory, Legal, Commercial Operations, Sales, Market Access, Analytics, and Market Research teams to drive aligned execution • Lead promotional materials through review and approval processes in partnership with cross-functional stakeholders • Leverage market research, analytics, field insights, and competitive intelligence to inform decision-making • Monitor performance of promotional initiatives and identify opportunities for optimization • Manage HCP marketing budgets across assigned initiatives tracking timelines, milestones, deliverables, and agency spend