• Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements. • Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses. • Possesses in-depth business / clinical and application knowledge and experience. • Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications. • Develops system test plans and performs testing of software upgrades and patches. • Maintains a record of test progress and test results. • Responsible for problem, incident, and change management and service requests. • Provides daily on-call support to the customer base for application-related issues. • Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs. • Responsible for the communication of software issues, requirements, upgrades, and enhancements. • Oversees smaller-sized projects or components of projects. • Coordinates implementation or project planning around software application releases.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Remote Travel Counselor Servicing Entertainment Client CREATE YOUR JOURNEY WITH US AT AMEX GBT! As a Remote Travel Counselor, you’ll join our highly skilled remote team, providing outstanding service to our corporate business client, a multinational entertainment conglomerate Hours Of Operation: Monday - Friday 8am-12am and Saturday/Sunday 8am-8:30pm Eastern time We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT! We’re excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application. What You’ll Do on a Typical Day Advise and arrange travel for corporate business customers (both individuals and groups) Attention to detail, accuracy is extremely important Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Use of Sabre Global Distribution Systems (GDSs) Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements The US national base salary range for this position is from $46,200.00 - $85,800.00 The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

The Data Steward (DS) is responsible for maintaining the integrity and reliability of enterprise data products. This role ensures that data is accurate, complete, compliant with regulatory standards, and thoroughly documented. By implementing robust governance practices and quality controls, the DS provides stakeholders with trusted, well-curated data that supports confident, data-driven decisions across the organization The Data Steward (DS) safeguards the trustworthiness of the data product by ensuring accuracy, completeness, compliance, and documentation. As the custodian of data integrity, the DS enables confident, data-informed decision-making across the enterprise. Key Responsibilities: Ensure Data Quality Define and monitor quality rules and KPIs (e.g., accuracy, completeness, timeliness). Investigate and resolve data issues in collaboration with source system owners. Governance & Compliance Enforce metadata standards, lineage tracking, and access controls. Ensure adherence to privacy, security, and regulatory requirements (e.g., Qualifications 5+ years in data governance, quality, or management. Experienced in metadata management, lineage, and privacy practices. Knowledge of data quality dimensions (Accuracy, completeness, timeliness and consistency Proficiency with governance tools (e.g., Purview, Collibra, Alation, Informatica). Detail-oriented with strong analytical and collaboration skills. Success Profile Hands on experience with data governance principles, tools and related technologies Deep domain and technical expertise Strong technical proficiency combined with deep domain knowledge in data governance and quality Trusted authority on data quality and compliance Process-driven and methodical Outcome oriented collaborative team player Clear communicator with documentation rigor About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html . Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com . Referenced Salary Location US Full time - Remote Working Arrangement Remote Salary range is expected to be between $90,160.00 USD - $167,440.00 USD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence. Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify Company: John Hancock Life Insurance Company (U.S.A.)

Role Description We are seeking applications for the position of Safety for MML 10 & 12. - Implement safety standards, policies and practices including safety management systems, training, and risk assessments. - Daily visit at site and collect observation. - Analysis of site activities, Hazard identification and finding solutions. - Communicate to senior and make a report on alternate day basis. - Checking of all relevant documents (permits, checklists, constr. vehicle documents). - Investigate industrial accidents. - Ensure compliance and implementation of global safety programs and local regulatory legislation. - Consult and work with legal for safety regulations interpretations and investigations. - Develop and implement solutions to eliminate exposure to these risks and prevent injury. - Develop safety plans for on-site emergencies, special events and other unique safety situations. - Conducting Safety Committee Meetings with Site Safety Committee. - Attending Clients Safety & Progress Review Meetings. - Experience in improving work related promotional activities, experience in investigating work-related accidents, incidents, ill health reports and complaints. Qualifications - Graduate with minimum 5 years of experience or Diploma holder with minimum 8 years of experience. - Excellent written and oral English communication skills. - Ability to work within a culturally diverse organization, recognizing and respecting differences. - Ability to problem solve, especially in an integrated project delivery environment, applying industry best practices. - Self-motivated individual with outstanding leadership skills and the ability to influence without authority. Benefits - We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. - As we are growing, this is time to be a part of this challenging adventure. - It’s not a job - it’s a career!