• Manage and grow patient account base by recruitment and retention of specialty pharmacy services • Work closely with patients to deliver a full continuum of medication adherence support • Provide outbound therapy/medication adherence check-ups by process refills to ensure no gaps in refills/treatment • Build relationships with patients by providing friendly, courteous and efficient service • Develop and grow trusting relationships with providers and hospital staff to provide highest level of care • Communicate with Specialty Pharmacy Management, Medical Directors, and Practice Managers to provide support for new and ongoing hospital initiatives • Navigate patient Electronic Medical Record (EMR) to effectively answer questions and/or provide documentation as needed for prior authorizations • Demonstrate resourcefulness in the face of challenges and providing workable solutions to complex problems

Role Description Pharmacy Technician II Hours: 12pm – 8:30pm eastern time zone This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance. Primary duties may include, but are not limited to: - Verifies member information and inputs data for the pharmacists. - Educates members about prescriptions and medication resources or assistance programs. - Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures. - Assists members with scheduling their preventive test/screenings and medication resources or assistance programs. - Makes outreach to members or providers to close care gaps and improve outcomes. Qualifications - Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. - Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background. Requirements - Experience communicating with and supporting Medicaid members preferred. - Call center experience with high call volumes preferred. - Experience in discussing medication adherence preferred. - Proficient in computer systems and multitasking preferred. - Patient care experience preferred. - For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Benefits - Merit increases - Paid holidays - Paid Time Off - Incentive bonus programs (unless covered by a collective bargaining agreement) - Medical, dental, vision benefits - Short and long term disability benefits - 401(k) + match - Stock purchase plan - Life insurance - Wellness programs - Financial education resources

Role Description Shape the bright futures of Grand Canyon University students as an online adjunct faculty member for the online division in the College of Education. Whether students are looking to start or advance their career as a teacher or administrator, GCU offers bachelor’s and master’s in education degrees in key areas including early childhood education, elementary education, and secondary education degrees, TESOL and special education. As an adjunct faculty member, you’ll provide program instruction in an online format, incorporating innovative teaching methodologies, cutting-edge technologies and other industry trends reflecting advancements in your discipline. If you are highly motivated and passionate about teaching exceptional quality instruction, we’d like to hear from you. Grand Canyon University is in search of an Online Adjunct Instructor who is qualified to instruct the courses listed below: - ELM-490A: Student Teaching for Elementary Education: Session A "Session A is the first of two 8-week sessions of the student teaching experience that includes practical classroom experiences, research, analysis, and teaching to develop a Student Teaching Evaluation of Performance (STEP). The teacher candidate will have a GCU course instructor, a GCU faculty supervisor, and be placed in an approved school with a certified cooperating teacher/mentor." - ELM-451: Three-Dimensional Teaching in STEM Classrooms "In this course, teacher candidates will examine the fundamentals of three-dimensional teaching and learning and how to integrate these concepts into the planning and implementation of curricula that motivate students to innovate and nurture their creativity. Teacher candidates evaluate the elements of three-dimensional learning: practices, crosscutting concepts, and disciplinary core ideas. Focus is placed on creating instruction with appropriate scaffolding that encourages students to fully engage in STEM activities." - ELM-463: STEM Tools in the Modern Classroom "Teacher candidates, particularly those who intend to teach courses focused on science, technology, engineering, and mathematics (STEM), need to be equipped with technological skills in order to meet the demands and expectations of the changing educational environment. In this course, teacher candidates will research current and emerging technologies, examine their use in enhancing teaching and learning, and explore approaches to equip students with the necessary knowledge and skills to utilize them appropriately." - EDU-455: Christian Education: Philosophy and Methods "This course is an introduction to the philosophy, theory, and practice of teaching in Christian schools. A basic analysis of educational philosophies within the framework of a Christian worldview is central to the course. Candidates construct a personal and guiding philosophy of Christian education incorporating biblical principles, and develop lesson plans using biblical integration and perspectives. Candidates may also have an opportunity to participate in observing and delivering instruction in an ACSI or CCSC approved K-12 education setting. This course provides required components as a part of the ACSI certification application process." Qualifications - Doctorate in Curriculum and Instruction, Instructional Leadership, Elementary Education, Learning and Teaching, Teaching Innovation or related field (Preferred). - Master's Degree in Education, Elementary Education, Curriculum and Instruction, or related field AND 2 areas of exceptional expertise (Minimum). - All instructors must have a valid state teacher certification in elementary education. - A minimum of three years of experience as an elementary classroom teacher or elementary instructional specialist or 1-8 team lead or 1-8 department chair or elementary curriculum coach or new teacher mentor of 1-8 teachers. Responsibilities - Facilitate weekly main discussion forums to engage students in the online classroom. - Adhere to weekly grading requirements, deadlines, and timeframes. - Respond to students’ questions and emails within the established timeframes. - Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University. Company Description

Role Description The job profile for this position is Operations Principal, which is a Band 5 Senior Contributor Career Track Role. The Principal, Experience & Transformation role is a senior individual contributor focused on reshaping how member and patient experiences are delivered across Coverage Review. This role leads complex, high-impact initiatives that improve experience outcomes, ensure regulatory compliance, and strengthen business performance connecting strategy to execution through influence, insight, and action. This position is ideal for a self-starter who naturally sees issues, understands their root causes, and mobilizes cross-functional partners to drive meaningful change. Operating without direct people management, the Principal plays a critical role in defining the future state of experience within Coverage Review and translating ideas into scalable, enterprise-aligned improvements. Key Responsibilities - Lead the design and execution of experience and process transformation initiatives that improve member, patient, and provider outcomes within Coverage Review. - Identify experience gaps through KPIs, escalations, complaints, and regulatory requirements, converting insights into clear improvement strategies. - Partner cross-functionally with Operations, Clinical, Technology, Pharmacy, and Customer Service teams to align experience changes with operational execution. - Prepare executive ready insights, materials, and updates related to experience performance, escalation trends, and roadmap progress. - Support enterprise initiatives by developing business centric experience cases, inclusive of financial considerations, risk, and value realization. - Influence senior leaders through clear storytelling, executive ready presentations, and data driven recommendations. - Own and advance multiple complex initiatives simultaneously, balancing immediate execution with longer term innovation opportunities. - Analyze escalation themes to identify root causes and deliver preventative, sustainable solutions and partner with stakeholders to drive corrective actions across process, policy, product, or operations. - Contribute to governance forums, risk discussions, and leadership decision making with clear analysis and recommendations. - Model a continuous improvement mindset grounded in member trust, accountability, and measurable outcomes. Qualifications - Bachelor’s degree in Business, Healthcare Administration, Operations, or a related field; or equivalent combination of education and experience. - 10+ years of progressive experience leading operations, experience transformation, strategy, and/or process improvement initiatives in complex organizations. - Proven track record of leading large, cross-functional initiatives end-to-end, driving outcomes. - Strong business acumen and ability to make connections with broad experience within the member and patient ecosystem. - Enterprise level thinker with the ability to influence across matrixed organizations and cultivate strong, trusted relationships with senior leaders and peers. - Executive level written and verbal communication skills, with the ability to present complex ideas with confidence and poise to large, senior audiences. - Experience operating within healthcare or similarly regulated environments, with strong awareness of compliance, risk, and policy considerations. - Advanced ability to influence senior leaders through compelling, data driven narratives that support sound decision making and investment prioritization. - Demonstrated self-starter mindset, with the ability to independently identify opportunities, navigate ambiguity, and execute solutions from concept through delivery. - Ability to travel up to 10–15% as needed. Requirements - Experience with Coverage Review, utilization management, or pharmacy/benefit operations. - Familiarity with Lean, Six Sigma, or experience design methodologies. - Business and financial acumen, including profit and loss considerations. - Candidates who reside within 50 miles of the following locations may be asked to work in person: Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, and Scottsdale, AZ. - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 124,800 - 208,000 USD / yearly, depending on relevant factors, including experience and geographic location. - Eligible to participate in an annual bonus plan and long term incentive plan. - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs. - 401(k), company paid life insurance, tuition reimbursement. - A minimum of 18 days of paid time off per year and paid holidays.