Commercial Foodservice, Refrigeration, HVAC and Cold Storage Equipment Services
Inside Sales Representative
Location
United States
Posted
11 days ago
Salary
0
Seniority
Mid Level
Job Description
Inside Sales Representative
Smart Care
• Build relationships with key decision‑makers through integrated outreach (phone, email, and digital channels). • Qualify inbound and outbound leads within assigned target segments, lists, or accounts. • Develop a deep understanding of target markets, buyer personas, and customer pain points. • Conduct proactive lead generation activities to maximize market exposure and identify new opportunities. • Assess prospect needs, budget, timeline, and business challenges to ensure a smooth hand‑off to field sales. • Communicate Smart Care’s value proposition and effectively address objections. • Prepare and deliver detailed hand‑off materials to field sales representatives. • Meet or exceed SQL generation goals, measured by appointments set and opportunities won. • Track all outreach activity, notes, and qualification details in CRM and related tools. • Learn and utilize the sales and marketing technology stack to support outreach, nurturing, and retention. • Support customer retention and same‑customer sales initiatives when needed. • Provide feedback to improve scripts, templates, and outreach processes. • Participate in developing new strategies for customer acquisition, nurturing, and retention.
Job Requirements
- Professional, determined, and results‑oriented with a strong desire to learn.
- Demonstrated sales aptitude and interest in pursuing a long‑term sales career.
- Comfortable and confident communicating with prospects via phone and email.
- Strong active listening and telephone communication skills.
- Positive, team‑oriented, and self‑motivated with the ability to work independently.
- Excellent time management, organization, and prioritization abilities.
- Strong written and verbal communication skills.
- Proficient with Microsoft Office and comfortable learning new software tools.
- Familiarity with marketing, sales cycles, and lead management processes is a plus.
- Experience BA/BS preferred, or 1–2+ years of experience in sales, marketing, customer service, lead development, or cold calling.
- Self‑starter with the ability to take ownership and drive tasks to completion.
- Experience collaborating across teams and working with multiple stakeholders.
- Operates with integrity, accountability, and consistent follow‑through.
- B2B sales experience preferred.
- Understanding of customer acquisition funnels and sales pipeline stages is a plus.
Benefits
- A clear path to grow your career in sales with hands‑on coaching and mentorship.
- The opportunity to work with a collaborative, high‑energy team that values innovation and continuous improvement.
- Exposure to industry‑leading sales and marketing technologies (CRM, ZoomInfo).
- Competitive compensation package with performance‑based incentives.
- Opportunities to contribute ideas, shape outreach strategies, and influence how Smart Care engages with prospects.
- A supportive environment that encourages learning, experimentation, and professional development.
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