QA Analyst – Contractor
Location
United States
Posted
11 days ago
Salary
$0 - $34 / hour
Seniority
Mid Level
Job Description
QA Analyst – Contractor
Imprint
• Audit fraud operations cases. • Audit dispute cases. • Maintain QA methodology. • Surface themes to leadership. • Drive corrective action. • Calibrate with stakeholders. • Escalate systemic issues.
Job Requirements
- 2–4 years in QA, audit, compliance, or operations at a fintech, bank, card issuer, payments company, or similarly regulated environment.
- Hands-on experience with fraud operations workflows (transaction review, account actions, customer authentication) and/or dispute workflows (chargebacks, Reg Z).
- Working knowledge of Regulation Z (billing disputes, provisional credit).
- Demonstrated ability to read a policy, review a case, and clearly identify the gap — with the written reasoning to back it up.
- Strong written communication.
- High judgment in gray areas.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Remote work options
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