• Reporting to the Senior Director, Corporate and Civil Society Partnerships (CCSP), working closely with CCSP, Global Policy and Public Affairs, and Strategy and Planning teams. • Focused on engaging private sector partners and prospects to progress children’s rights and business (CRB) practice and regulation. • Collaborate with UNICEF HQ, country offices, and Centers of Excellence to advance child online protection and child rights by aligning strategic business priorities. • Drive the development, refinement, and implementation of the BR4C strategy and synthesize and communicate key insights and emerging trends to internal teams. • Engage or support corporate partners and prospects to inform and expand US private sector partners’ policies and practices. • Monitor emerging trends, risks and developments related to child rights and safety and child labor at the policy level. • Collaborate with cross-functional teams across CCSP, Global Policy and Public Affairs, Strategy, and Marcomms.

Role Description This role leads a team of Product Managers owning capabilities fundamental to the Coursera consumer and enterprise learner experiences across skills and verification capabilities. These include the skills, careers and mastery taxonomies, various forms of assessments and diagnostics, and integrity checks. The Director of PM is a player/coach who sets product strategy, prioritizes the highest-impact opportunities, and partners closely with Engineering, Design, Data, and Growth to ship consumer and enterprise learner-facing experiences at scale. This role also brings a practical approach to using AI—applying personalization, recommendations, and adaptive experiences to improve how learners discover, engage with, and complete content. Within the broader org, this role connects content, platform capabilities, and skills and verification functionality into a cohesive learner experience that continues to improve over time. Responsibilities - Define and drive the product strategy and roadmap for the Skills & Verification product group which comprises the Skills & Credentials, Assessments, and Integrity & Grading teams. - Lead and develop a team of Product Managers, setting clear priorities advancing Coursera’s skills mastery and verification solutions. - Partner closely with peer product organizations developing adaptive learning and interactive practice solutions as well as the broader Content and Teaching & Learning organizations. - Own key metrics and identify opportunities to improve enrollment, depth of engagement, and long-term retention across web and mobile. - Partner with Engineering, Design, Data, Growth, and Marketing to deliver high-impact, experiment-driven product initiatives. - Evolve a rigorous experimentation framework (A/B testing, cohort analysis, behavioral insights) to inform prioritization and investment decisions. - Integrate AI-driven features such as personalization, recommendations, and adaptive experiences to improve learner outcomes. - Identify opportunities to replace manual or static experiences with AI-driven solutions that scale without increasing operational overhead. - Align cross-functional stakeholders around a clear learner-first vision while ensuring measurable business impact. Qualifications - 7+ years of product management experience shipping consumer-facing digital products. - 3+ years of experience managing Product Managers or leading cross-functional teams through influence. - Exposure to both consumer and enterprise learner markets. - Demonstrated history of owning and improving measurable metrics such as activation, engagement, retention, or conversion. - Experience leading cross-functional initiatives with Engineering, Design, and Data partners from strategy through execution. - Experience developing product roadmaps and translating strategy into shipped features. - Strong foundation in experimentation methodologies, including A/B testing and data-driven product iteration. - Experience applying AI/ML (e.g., LLMs, recommendation systems) to shipped product experiences such as personalization, content generation, or workflow automation. - Comfort using AI tools in day-to-day product development (e.g., prototyping, analysis, or content iteration). Preferred Qualifications - Experience working on consumer marketplace, subscription, or growth-stage technology products. - Experience optimizing multi-step user funnels across web and mobile platforms. - Background in education technology, content platforms, or mission-driven consumer products. - Experience with assessment generation, quizzes, questions banks as well as integrity solutions such as Turnitin and Honorlock. - Ability to rethink traditional product experiences using new capabilities (including AI), rather than defaulting to existing patterns. - Experience operating in ambiguous, 0-to-1 environments and building systems that scale efficiently. - Passion for expanding access to education and improving global learner outcomes. Compensation This role is available in the following US Pay Zones: - US Zone 1: $249,050 – $293,000 - US Zone 2: $238,000 – $280,000 - US Zone 3: $221,000 – $260,000 - US Zone 4: $205,700 – $242,000 At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are. Keep Learning If this opportunity interests you, you might like these courses on Coursera: - Learning How To Learn - Gen AI for Product Managers

Role Description Part of the Technology, Transformation and Insights team, the Deputy Director is a new and exciting role at Migrant Help. You will provide compassionate and entrepreneurial Technology leadership, with a primary focus on delivering quality Technology Products that equip staff to deliver the best possible service to Migrant Help’s clients. You will be required to partner closely with the Head of Analytics and Head of PMO to ensure alignment, prioritisation and effective end-to-end delivery and support across Technology, Innovation and Insight. You will provide inclusive operational leadership and delivery assurance for Migrant Help’s technology estate, translating organisational strategy into reliable, secure and well-managed digital services. Role Responsibilities - Technology products and platforms: - Hold senior accountability for Migrant Help’s technology products, with particular emphasis on the Microsoft Dynamics 365 and Power Platform estate that serve its clients. - Provide strategic and operational oversight of the Dynamics 365 product teams, including platform design, technical standards, roadmap development and prioritisation. - Ensure technology products are designed, delivered and operated in line with organisational strategy, contractual obligations, user experience expectations and regulatory requirements. - Lead the safe, ethical and effective adoption of AI and agentic capabilities within technology products, ensuring appropriate governance, risk management, assurance and capacity building/behaviour influencing. - Lead a revolution in the quality of knowledge management systems and behaviours. - Technology operations and service management: - Provide senior operational leadership for Migrant Help’s technology service desk, ensuring stability, resilience, performance and continuous improvement. - As a member of the Change Advisory Board, oversee service management disciplines, including incident, problem, change and release management, ensuring they are proportionate and effective. - Act as a senior escalation point for major technology incidents, risks and service failures, engaging with the Information Security team and risk management function. - Supplier and commercial management: - Own senior relationships with technology suppliers, including managed service providers, platform vendors and specialist partners, including on compliance matters. - Oversee the design and operation of SLAs, KPIs and service performance measures across Migrant Help and Clear Voice, holding suppliers to account for outcomes and value for money. - Ensure supplier arrangements support strategic success, resilience, scalability, security, continuous improvement, and align with Migrant Help’s values. - Leadership and people management: - Provide compassionate line management, coaching and professional leadership to all direct line reports, and set strong performance and behavioural standards across TII. - Develop leadership capability and operational maturity within the Technology function, empowering leaders to take ownership and make decisions with confidence. - Promote a leader–leader culture that reduces dependency, strengthens resilience and builds sustainable capability. - Model Migrant Help’s values and foster a culture of collaboration, accountability, psychological safety and continuous improvement across TII. - Governance, risk and assurance: - Ensure robust operational governance across technology products and services, including security, data protection, access control and compliance with relevant standards (Cyber Essentials, Cyber Essentials Plus, ISO 27001). - Identify, manage and mitigate technology-related risks, contributing to organisational risk registers and assurance processes. - Provide clear, evidence-based reporting to the executive on technology performance, risks and priorities, and be comfortable deputising for the CIO. - Stakeholder engagement: - Act as a senior partner to Heads of Service and senior stakeholders, translating organisational needs into deliverable technology solutions. - Support clear communication between technology teams and the wider organisation, building trust and setting realistic expectations. - Represent the TII directorate internally and externally as required. - Cross-TII leadership (Technology, Analytics and PMO): - Act as a senior leader across Technology, Analytics and PMO, helping to align ways of working, priorities and delivery approaches across TII. - Work in close partnership with the TII Leadership Group to ensure technology products, data insight and delivery governance operate as a coherent system. - Support the CIO in creating clarity of ownership, decision-making and accountability across the directorate, and throughout its upwards reporting chain. Qualifications - Extensive experience in senior technology leadership roles (e.g., Head, Deputy Director) with accountability for delivering measurable performance outcomes in complex, multi-stakeholder operating environments, including regulated settings. - Proven experience leading enterprise-scale technology products and platforms, particularly Microsoft Dynamics 365 and Power Platform or equivalent case management ecosystems. - Experience preparing and delivering quality written and verbal briefs for senior leadership teams and decision-makers, including Trustee boards. - Experience overseeing the safe and effective use of AI-enabled or automated capabilities, including governance, risk and assurance. Requirements - This post is subject to a Disclosure and Barring Service (DBS) check. - This post is subject to a Counter Terrorism Check (CTC) therefore applicants must: - Be able to provide a valid passport (e.g., 10 year full British passport, EU or non-EU Passport with indefinite leave to remain). - Be able to provide continuous UK address history for the previous 5 years. - Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Benefits - Our working week is 35 hours per week offering flexibility and work-life balance. - Enhanced family-friendly provisions. - Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). - Option to buy or sell up to 5 days of annual leave. - Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. - Wellbeing support. - Migrant Help offers employees a non-contributory pension scheme; Migrant Help pays 8% worth of employee salary into the pension scheme.

Role Description The Executive Director – Senior Care Practice is a senior operating leader responsible for the execution of Alera Group’s Senior Care strategy across the national platform. This role owns operational performance, financial discipline, talent effectiveness, and delivery of the Senior Care strategic pillars, ensuring the practice operates as one unified, scalable platform. Reporting to the Chief Sales Officer, the Executive Director partners closely with practice leadership and shared services to translate strategy into measurable client outcomes and sustainable earnings growth. Responsibilities - Strategic Execution & Practice Leadership: Execute the Senior Care strategic pillars through a unified national operating model. Translate strategy into operating plans, milestones, and measurable outcomes. Establish clear governance, decision ownership, and accountability across the practice. - Financial Discipline & Performance Management: Own operational financial performance for the Senior Care Practice in partnership with Finance, Sales and Service leadership. Manage against defined financial KPIs including revenue growth, expense ratios, margin improvement, and ROI. Ensure financial visibility, expense discipline, and data-supported decision making. - Operating Model & Service Delivery: Design, implement, and continuously improve the Senior Care operating and delivery model. Ensure service pillars are fully operationalized, integrated, and consistently delivered across regions. Drive improvements in data integrity, systems collaboration, and operational efficiency. - Talent Assessment & Organizational Effectiveness: Lead ongoing assessment of leadership, roles, and execution capacity across the Senior Care Practice. Identify talent gaps and recommend hiring, development, or organizational changes. Establish clear accountability and performance expectations in partnership with HR and people leaders within the practice. - Stakeholder Partnership: Serve as the primary operating partner to the Chief Sales Officer for Senior Care Execution. Collaborate closely with producers, senior care leaders, and shared services teams. Provide concise updates to executive leadership on progress, risks, and performance. Qualifications - Bachelor’s degree with 10 or more years of applicable work experience; MBA preferred - Senior operating leadership experience in the Senior Care industry, including senior care operators, insurance, brokerage, consulting, or professional services - Proven ability to execute strategy at scale - Strong financial acumen with experience managing P&L and expense discipline - Demonstrated experience assessing and leading high-performing teams - Ability to operate effectively in a producer-led, matrixed organization - Growth Mindset – Possess a strong growth mindset, which includes a focus on retention, and a willingness to learn; approach challenges with perseverance to overcome barriers by taking a new approach or seeking an alternate solution. - Change Management – Follow change management best practices to keep teams informed, supported, and engaged during times of change. - Coaching and Mentoring – Help team members grow and improve their skills; encourage others to take initiative and make decisions; invest your time and energy in the development of future talent. - Collaboration and Teamwork – Build an environment that is inclusive and collaborative; connect and foster relationships throughout Alera Group. - Communication – Listen in a way to understand and be influenced; give feedback in a way that moves the conversation and ideas forward; convey information clearly and concisely to improve individual/team effectiveness. - Decision-Making – Gather/interpret data and evaluate potential risks/benefits to make informed decisions; find innovative solutions to challenges. - Emotional Intelligence – Manage emotions, impulses, and adapting to change; recognize and understanding the emotions of others; build rapport, manage relationships, and lead teams effectively. - Performance Based Culture - Set expectations and honor commitments; take ownership of decisions and outcomes; act in an ethical manner while holding others accountable for their actions. - Strategic Thinking - Create a compelling long-term strategy for the organization or team; develop action plans and align resources to meet objectives; adjust strategies based on changes in the environment; plan, organize, and operate with broader organizational goals in mind. Requirements - Active State Property & Casualty License - Ongoing continuing education to maintain active status Benefits - Salary range: $220,000 – $250,000 per year - Eligible for performance-based bonus - Comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more. - Remote work model - Professional development through Alera Group Academy, including role-specific learning paths, leadership development programs, technical and compliance training, industry certifications, and peer learning communities.