• Define technical standards and best practices; • Develop and integrate event-driven services; • Work on resolving complex problems and making technical decisions; • Provide technical support to the development team;

• Work in agile teams using Scrum and Kanban, actively participating in ceremonies; • Contribute to the integration between internal and external systems. • Develop, enhance, and maintain Full Stack web applications • Collaborate with the Software Architect, following architectural patterns and proposing technical improvements. • Support junior developers, serving as an occasional technical reference. • Participate in the analysis and resolution of medium-complexity technical issues.

• Support day-to-day technical operations • Assist in troubleshooting issues • Provide first-level support to users • Collaborate with cross-functional teams to ensure timely resolution of incidents • Contribute to maintaining system stability and user satisfaction • Document findings, troubleshooting steps, and technical observations clearly and accurately • Escalate issues to Engineering or Senior Support following defined processes • Track issue status and follow up to ensure proper resolution • Support validation of fixes and confirm successful issue resolution • Maintain internal documentation, FAQs, and troubleshooting guides • Participate in training sessions, shadowing, and continuous improvement initiatives.

• Design, develop, and maintain scalable backend services and APIs using C# and .NET 10 • Build and maintain secure, reliable integrations with third-party systems and external APIs • Define and implement resilient and fault-tolerant API communication patterns • Troubleshoot and resolve complex backend and API issues, including connectivity and data consistency problems • Ensure systems are observability-first through effective logging, metrics, monitoring, and alerting • Create and maintain clear API integration documentation for internal and external stakeholders • Collaborate closely with Product Managers, QA Engineers, Designers, and Data teams to deliver high-quality features • Champion engineering best practices across testing, CI/CD, secure coding, and maintainability • Mentor junior developers and contribute to overall engineering excellence • Support ongoing platform scalability, integration, and performance improvement initiatives • Contribute to the evolution of the company's API platform and backend architecture