• Assist the Sales team in achieving revenue goals by providing high-quality pre-sales technical support • Work closely with the Account Manager(s) and Regional Director to develop business and technical strategies • Investigate the prospect’s needs and assist in developing a strategy to win business • Identify compelling events or specific business problems and offer attractive solutions to the client • Provide specialized technical support to the prospect/customer using best practices techniques • Account responsibility for all lead technical activities • Travel required within the assigned territory and within the Region, estimated at 40 - 50%

• Analyse client business requirements to design and implement effective IFS Service Management solutions. • Configure, integrate, and customize IFS Cloud FSM to meet client needs. • Provide expert advisory services on service management lifecycles, focusing on planning, scheduling, work order management, and communication. • Facilitate seamless IFS implementations and upgrades, ensuring minimal disruption to client operations. • Deliver training and ongoing support to clients, creating comprehensive documentation and guides. • Collaborate with stakeholders to ensure successful project delivery and client satisfaction.

Overview PowerLines is a national nonprofit organization that aims to modernize the utility regulatory system for American energy consumers to lower utility bills and grow the economy. It focuses on state public utilities commissions (PUCs), which play a critical role in determining how much people pay for utility bills, how utilities invest in different types of energy, and where new energy projects are built. These 200 commissioners oversee more than $200 billion in utility spending each year and have significant influence over the future of our energy system. Rising utility bills are quickly becoming a national economic and political issue. In 2025, utilities requested a record-setting $31 billion in rate increases, double the previous record, while 80 million Americans are struggling to pay their utility bills. Meanwhile, the U.S. grid is experiencing the fastest rise in electricity demand in decades with the growth of AI data centers and manufacturing. Utility bills have become a defining national economic and political issue with a growing bipartisan set of policymakers voicing concern over these issues and conveying a desire to advance policy solutions to respond to these issues. Recognized on the 2025 “TIME100 Next” list, PowerLines is rapidly becoming a go-to source and leader in informing the national discussion of this issue and has already shaped the conversation in the New York Times, Washington Post, Wall Street Journal, Politico, Bloomberg, CBS News, NPR, Marketplace, Financial Times, TIME, Vox, The Daily Mail, and MIT Technology Review. PowerLines is quickly establishing credibility as a nonpartisan expert on utility regulatory and energy affordability issues while reaching a bipartisan set of policymakers, including initial partnerships with the National Governors Association and Western Governors Association. PowerLines is in a period of significant organizational growth and seeks a part-time Philanthropic Advisor to advise on PowerLines’ fundraising strategy. The Philanthropic Advisor(s) will focus on building relationships and engaging with foundations and high-net worth individuals on PowerLines’ behalf. This is a unique opportunity for an experienced fundraiser to shape the financial foundation of a rapidly growing organization working on one of the most important economic issues facing American households. You will help build the organization’s financial foundation and serve as a force multiplier that enables PowerLines to expand its programs, shape policy, and improve energy affordability for consumers. PowerLines is headquartered in Washington, DC. The Philanthropic Advisor is a remote, part-time position and will work closely with and report directly to the Founder and Executive Director.  Key Responsibilities - Identify and research potential foundations for PowerLines to engage with, including a focus on foundations outside of the energy space - Develop and maintain relationships with potential foundations, donors, and funders for PowerLines - Advise PowerLines on development of fundraising strategy, with a focus on foundations and high-net worth individuals - Advise on execution of development events for donors and foundations - Conduct research and support in drafting of letters of inquiry, concept notes, funder memos, and grant proposals - Maintain donor records and files and ensure databases are updated - Provide additional support to PowerLines’ fundraising efforts as needed

• Provide consultation to program participants regarding attendant assisted basic services and ancillary services. • Provide training and supervision to program participants and staff on health maintenance, welfare, and safety issues. • Offer consultation on service delivery problem solving related to health, welfare, and safety. • Communicate with healthcare providers to ensure the health, welfare, and safety of program participants. • Review and sign off on complex or medically involved CMIs with Service Coordinators and/or Program Managers as required by the Office of Long Term Living (OLTL). • Perform case management duties as assigned.