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First Citizens Bank logo
First Citizens Bank

This job posting is expected to remain active for 31 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

Senior Segment Development Specialist

Location

United States

Posted

18 days ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Senior Segment Development Specialist

First Citizens Bank

Role Description This is a remote role that may only be hired in Mississippi. The purpose of this role is to provide guidance and education and be the primary point of contact in FCB's entry into the Material Handling & Logistics (MH) segment. As FCB's capabilities develop, this individual will mentor sales/program management/business development to grow and maintain key MH vendor/dealer/OEM relationships. This role will be the initial point person with new segment relationships and business development, as well as with new wholesale & retail opportunities by developing new products & processes within FCB. This person is the segment Subject Matter Expert (SME), therefore responsible for all aspects of the development of the segment, both internally and externally. Stakeholder management between commercial vertical and FCB functional groups will be a key responsibility. Responsibilities - Business Strategy: - Develop and implement processes essential to FCB's successful entry into the segment. - Leverage industry contacts and work in tandem with New Business Development in vendor selection programs. - Conduct research on available vendors to determine which vendors offer the best pricing and product quality. - Meet with suitable vendors to assess their products, inquire about their services, negotiate pricing, and communicate any product or service-related concerns. - Develop, implement and maintain sales plan to meet/exceed assigned sales & margin quotas including strategies to grow existing key accounts. - Stakeholder Management: - Work with FCB functional groups to educate on the segment and develop new products/services. - Conduct studies on procedures, methods, and work requirements to evaluate need for changes to policies, methods, and/or work operations. - Oversee vendor requests, verify contract details, and perform data entry tasks such as updating the database for incoming and outgoing vendor contacts. - Create reports and aggregate data on customer needs, problems, interests, and competitive activities. - Present information to teams and upper management. - Troubleshoot complex and urgent issues and complaints involving internal and external parties. - Liaise with teams and management to establish work progress. - Relationship Development: - Develop and retain positive business and customer relationships. - Coordinate with other team leaders on recommendations in vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives. - Ensure documentation is centrally maintained and available, certificates, licenses, and permits are provided when warranted. - Establish and implement guidelines, instructions, policies, and procedures. Qualifications - Bachelor's Degree and 6 years of experience in Commercial Banking - -OR- - High School Diploma or GED and 10 years of experience in Commercial Banking - Preferred Area of Experience: Equipment Finance Benefits Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits .

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