Title: Commercial Product Manager – Dairy Proteins Location: Remote Job Description: Unlock your potential with Prinova We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions, and trusted by the world’s best-known food, beverage, and nutrition brands. Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customized Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, deliver sustainable value-added solutions to our customers. We are recognized for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader. Wherever your career is headed, you’ll find direction, opportunity, and belonging with us. Commercial Product Manager – Dairy Proteins Department: Purchasing, Distribution Location: Remote or Itasca, IL Type: Full-time Summary: The Commercial Product Manager is responsible for the overall performance of a product portfolio, focused on driving sustainable and profitable growth for the overall business. This person leads the design and execution of the product strategy and is responsible for portfolio management and pricing strategy. This position works cross-functionally in the organization across ingredient distribution and value-added manufacturing and is customer-facing. Essential Duties and Responsibilities include, but are not limited to, the following. - Define and execute product line strategies and tactics, building on global/regional product strategies and local category strategies - Lead development and execution of product line strategy vision, ensuring prioritization and proper communication across the organization - Conduct analysis on the current business to identify how best to implement the best business model for growth - Compile competitor intelligence and incorporate learnings into ongoing platform management - Ensure that all dealings are with vendors providing high-quality products and services, while following the highest code of ethics and conduct - Drive profitability for the business through pricing strategy and margin management; clear ownership of break-even points, target margins, and price banding - Set product line pricing strategy, including floor pricing and target pricing for individual SKUs - Create a business plan to identify targets (growth rate, revenue, CM, GP criteria) - Work and travel with the sales team as the product and market expert on portfolio - Optimize the product portfolio to the SKU level, making choices about new SKU commercialization, SKU rationalization - Participate in the cross-functional team to identify and realize optimization potential across the value chain - Manage commodity dairy spend across distribution and value-add manufacturing – working across teams to run positions - Ensure product inventory is maintained at appropriate levels for assigned products - Monitor costs and develop inventory levels - Maintain a minimum designated turns on all items in the portfolio - Eliminate excess and overstock inventories - Other duties may be assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and/or Experience: - Bachelor’s degree in Business or other related field, with a minimum of 10+ years of relevant professional experience, and/or equivalent combination of education and experience required. - Minimum 2-3 years of dairy trading or ingredient brokering, highly preferred, or 5-6 years of product management experience in the food ingredient space Required Skills/Abilities: - Strong commercial acumen, with a proven ability to make choices and prioritize projects in relation to the business opportunity they represent - Strong action orientation, self-starter, and able to work independently as needed - Analytical and detail-oriented, and comfortable discussing technical details - Excellent interpersonal, communication, and presentation skills - Excellent organizational and problem-solving skills - Proven success in a team environment - Proven ability to manage and influence others - Excellent interpersonal and customer service skills - Excellent sales and customer service skills - Excellent organizational skills and attention to detail - Excellent time management skills with a proven ability to meet deadlines - Strong analytical and problem-solving skills - Strong supervisory and leadership skills - Ability to prioritize tasks and to delegate them when appropriate - Ability to function well in a high-paced and at times stressful environment - Advanced skills in Microsoft Office (Word, Excel, and PowerPoint) and Salesforce.com. - Familiarity or general aptitude for ERP systems is preferred Travel: Up to 40% travel Work Conditions & Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Ability to lift up to 10 lbs. - Work environment is normally in an office setting. - Ability to view a computer screen and type for extended hours. - Ability to sit and stand for extended periods of time. - Ability to adjust work schedule as business needs require. Quality/Safety Responsibilities: All Prinova employees are required to ensure compliance standards with food safety, food defense, and food quality (FDA, ILDPH, FSMA, and BRC). It is the responsibility of each employee to comply with occupational safety and health standards issued under OSHA and to follow all rules, regulations, and procedures established by the Company to ensure that their actions do not impact the health and safety of themselves or others. What’s in it for you? Competitive Pay – $130,000 - $165,000 annually Experience, education, geographic location and shift all taken into consideration. Benefits: - Medical, Dental, Vision - Employer paid STD and LTD - HSA and FSA - Paid Maternity and Paternity Leave - PTO - Employer paid Basic Life Insurance - 401(k) & Roth with employer match - Eight Paid Holidays + 3 Floating Holidays - Voluntary - Critical Illness, Hospital Indemnity, Accident - Personal growth including training and development opportunities Disclaimer: Prinova is committed to providing equal opportunities without regard to race, color, religion, sex, pregnancy, creed, national origin, age, physical or mental disability, protected medical condition, medical leave, marital status, citizenship status, ancestry, veteran or military status, sexual orientation, genetic information, domestic violence victim status, Civil Air Patrol status, or any other characteristic or group status protected under applicable law.

Role Description To develop and manage the marketing plan for EMEA for the Dental portfolio including market segmentation, targeting and product positioning in direct and b2B markets (with strong focus on the German market). - To actively manage the downstream product portfolio needs including key messaging to drive behaviour changes, congress strategy, surgeon trainings, and product support. - To support sales through identification of strategy, management of sales cycles and establishment of revenue targets. - To be the subject matter expert for the areas of responsibility. - To create and manage the product marketing message, brand values/awareness and ensuring the value proposition is constantly aligned to the market needs. - With overall responsibility for developing support for the sales team with marketing collateral, education, and competitor/market intelligence. - To help drive sales to meet the budget requirements. What will this role involve? - Generation of sales materials, digital platforms, collateral and other marketing tools. - Management of customer feedback (Post Market Surveillance along with R&D and Clinical Team). - Management of product upgrades, development and line extensions into the market. - Management of analytical market data, market shares, competitor activity and sales trend analysis. - Supporting and validating sales management forecasts and budget processes. - Providing expertise and field support to target key accounts. - Providing analysis and input for pricing strategy. - Providing analysis and input for market strategies. - Managing the development of user groups in conjunction with the Clinical Team and undertaking “Voice of Customer” with other activities to gain market insight. - Developing and managing a strategic clinical plan to support product launches and key marketing messages/targeted campaigns. - Providing distributor support (co-marketing activity, promotions and supply channel support). - Providing support to German (Czech) sales team and international BDM's; support own workshops. - Define and manage key conferences and symposia’s to be attended, ensuring a good business case and return on investment through solid objectives. - Define and manage media and social media strategy according to AMS guidelines. - Support special projects (e.g. WebShop). Qualifications - Previous experience at a Dental company (manufacturer of surgical products e.g. implants). - Previous experience in medical device sales and/or Marketing; ideally in the area of surgical sutures, hemostasis products and bone replacement material. - A collaborator – willingness and passion to partner with multiple stakeholders to achieve goals. - Excellent written and verbal communication skills- including training and presentations. - Good anatomical knowledge a must. - Project management skills. - Time management skills with the ability to prioritize activities. - Strong problem-solving skills. - Excellent analytical skills. - Ability to read, understand and communicate technical documentation. - Proficient in Microsoft suite of products; basic Adobe skills a plus. - Ability to exercise tact and good interpersonal skills. - Pro-active time management skills, including prioritization based on business need. - Highly motivated, able to work in a fast-paced environment with continual change. - English and German spoken and written are mandatory, another language is an advantage. - Willingness to travel internationally (up to 50%). - +3 years Marketing experience required; previous marketing experience gained in the German market would be an asset. Benefits - AMS provides equal employment opportunities for all applicants. - We highly value and encourage diversity across our workforce. - No discrimination based on gender, race, age, nationality, disability, or any other protected characteristic as prohibited by law.

Title: Senior Manager, Product Design (Philadelphia, PA) Location: Amsterdam, London, Philadelphia, New York City, or São Paulo. Job Description: This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo. Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. About the Team The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Design Manager to provide strategic leadership, stability, and coherence across the product design function supporting B Corp Certification and related product experiences in B Impact. This role is accountable for the growth of design maturity within the organization, the quality and consistency of design output, and the effectiveness of design as a trusted strategic partner to Product, Engineering, Commercial, Standards, Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager won't be embedded in a single squad, but will actively support squads as needed, jumping in to unblock, provide direction on complex problems, and strengthen design contribution across the board. A core part of this role is shaping how design, product, and engineering work together within the shared squad model, establishing the ways of working, collaboration norms, and delivery practices that make cross-functional teams effective. Product and Experience design at B Lab is a small but growing discipline, and this role will be instrumental in building it out. You will grow and develop the team, including design and research capability, and establish how Product Design, Service Design, and Research work together as an integrated practice. This means being accountable not just for the quality of design output, but for how the function is structured, developing a customer research function, gathering and using insight to inform design decisions, and sharing what has been learned from customers to be leveraged across the organization. Core Responsibilities Design Strategy & Leadership [40%] - Advocate for design's role across B Lab by raising organizational understanding of what design contributes, when it should be involved, and how design maturity improves product outcomes. This includes educating non-design leaders, embedding design earlier in discovery, and making the value of design visible through outcomes, not just outputs. - Lead and grow a high-performing design and research team through coaching, mentoring, hiring, and career development - Establish clear ways of working, decision-making, and team responsibilities to support effective collaboration and sustainable delivery - Act as the central design lead across the organization, helping prioritize requests, protect team focus, and represent design in leadership and planning discussions - Partner closely with Product and Engineering leadership to align design capacity, team priorities, and delivery outcomes - Foster a strong culture of craft, feedback, continuous learning, psychological safety, and user-centred design practices across the organization Product & Service Experience [30%] - Own design quality and consistency across all squads by defining and maintaining clear standards for what “good” looks like - Provide strategic design direction on complex, cross-squad experiences and contribute hands-on UX/UI work where needed to unblock or elevate outcomes - Establish and reinforce core design practices, including how work is initiated, reviewed, handed off to engineering, and collaborated on with Product and stakeholders - Champion accessibility and inclusive design standards to ensure experiences work well for a diverse, global user base across contexts and constraints Design System & Design Operations [20%] - Lead the maturation and operationalisation of B Lab’s design system, including establishing the standards, foundations, governance models, and contribution practices needed across all digital touchpoints - Improve design operations, including Figma tooling, workflows, handoff processes, naming conventions, and team practices - Partner with Product and Engineering to establish effective and consistent ways of working and oversee design QA, ensuring shipped products reflect intended designs across squads - Build a culture of high-quality experience design through feedback loops, and progressive adoption as the design system matures Research & Insights - Discovery [10%] - Support with Product leadership to shape and govern the product development lifecycle, establishing clear principles that connect discovery, design, and delivery, and ensuring user research and insights actively inform prioritisation and roadmap decisions - In the near-to-medium term, help establish and mature the organisation’s research capability. This responsibility is intended to support the formation of a more dedicated research function or peer capability over time, with the role’s focus expected to evolve off of research and more heavily toward design operations, quality, and design leadership as the organisation matures About You - 7+ years of experience in product design, UX, or service design — including at least 2 years in a lead or management role - Strategic Thinking: connects design decisions to product strategy and long-term user impact - People Management: experience coaching, developing, and managing designers at different levels - User-Centered Design (UCD): knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. - Extensive experience in Lean UX - Product & Interaction Design: a credible design leader with a strong practitioner background in UX/UI and interaction design, able to set the quality bar, provide authoritative design direction, and earn the trust of the team through depth of craft knowledge - User Research: Ability to provide direction and development B Lab’s research function, with previous hands-on experience including interviews and synthesis of findings, to drive informed product decisions. - Service Design: familiarity with journey mapping, service blueprinting, and systems thinking across digital and non-digital touch points - Accessibility & Inclusive Design: working knowledge of WCAG standards and a practical understanding of what inclusive, globally accessible design looks like across diverse languages, cultures, and connectivity contexts - Design Operations & Systems: experience establishing or maturing design operations, including design system governance, tooling (Figma), workflows, and handoff standards - Tech tools: demonstrable proficiency in Miro or FigJam, Jira, Confluence, usability testing platforms (Optimal Workshop, UseBerry or equivalent), Figma and design system tooling within Figma - Collaboration & Design Thinking: brings a design thinking mindset to cross-functional work, facilitating teams through ambiguity, aligning diverse stakeholders around user needs, and turning complex problems into clear, actionable directions - Communication & Negotiation: clearly communicates priorities, intent, and trade-offs across the business, working with product and organisational stakeholders to align on direction, navigate competing demands, and ensure design quality and intent are understood and championed at every level - Adaptability: Navigates change and iterates based on learning and feedback - Stakeholder Management: manages and champions design and customer needs across a wide stakeholder landscape, owning the design process, maintaining a clear point of view, and confidently pushing back when decisions risk compromising user experience or design intent - Fluent in English While not required these skills and experiences would be great to have: - Proficiency in service design tools - Proficiency in analytics platforms (we use PostHog) - Research repository tools (we use UseBerry) - Comfort with AI tooling (Figma AI, Claude code...) The ideal candidate for this role will poses: - Human-centred approach that blends creativity, analytical thinking, and strong cross-functional collaboration - Deep user empathy, grounding innovation and prioritisation in real user needs, behaviours, and outcomes - Systems thinker and strategic problem solver, able to connect user experience, operational realities, and organisational goals - Highly comfortable navigating complexity, ambiguity, and competing priorities in fast-moving environments - Strong judgment and prioritisation skills, balancing strategic thinking with pragmatic delivery needs Compensation Details B Lab has a compensation plan that includes: - An annual salary in the range of $127,000 - $134,000 based on experience and skills - Excellent health benefits package including access to medical, vision and dental coverage - Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date) - Additional paid time off for organizational closures - 403(b) with a match of up to 3% - Unlimited sick and personal time - if you need it, use it - After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development (we assess this PD budget annually) - A remote-first workplace - A flexible work environment with the ability to plan your work week around your personal commitments This is a Full-Time Role (40 hours per week) with no option for part-time work. This job ad is for Philadelphia, PA. While this is a remote-first opportunity, the candidate filling this role must hold U.S. work authorization without any time limitations or any other restrictions, and they must be a resident of Pennsylvania at the start of employment. Additionally, they must be within commuting distance of our office in Philadelphia. If you wish to be based in one of our other locations listed for this role, please visit our Careers page and submit your application through the job ad that best fits with where you hold residency and work authorization. Please note: All applications will be reviewed by our team, and all candidates will receive a status update via email after their application has been reviewed, which we expect to complete by mid March.. Due to capacity constraints on our hiring team, we are unable to provide you with a specific status update beyond these parameters but all candidates will hear back via e-mail once we have completed or review of applications. Our ideal start date for this role is mid to late August 1, 2026. If we can offer reasonable accommodations to you in the application or interview processes, or if you have feedback on how we could improve the equity or accessibility of our recruitment, you are welcome to contact us at careers @ bcorporation.net with the subject line “Accommodation request - Senior Manager, Product Design”. Please note that we are unable to respond to general status inquiries or other messages that are unrelated to accessing our application or interview processes. About B Lab B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies--known as B Corps--who are leading the way. To date, our community includes 15,000 Benefit Corporations, over 6,500 Certified B Corporations in more than 80 countries and over 150 industries, and more than 250,000 companies manage their impact with the B Impact Assessment and the SDG Action Manager. B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our perspective and challenge business as usual. We strive to foster an environment where all staff can bring their whole selves to work, by their own definition. As an organization, we stand against anti-Black racism and all forms of oppression including transphobia, classism, sexism, and xenophobia. We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks. As we continue to learn about injustice, we embrace radical reorientation of our consciousness and will listen to the voices of Black, Brown, Indigenous and marginalized peoples to catalyze equitable outcomes for all. At B Lab an equitable, diverse and inclusive workplace is one where all workers, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education or disability, feel valued and respected. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all of our teams, programs. We respect and value diverse life experiences and heritages and ensure that all voices are valued and heard.

Title: Senior Manager, Product Design (New York, NY) Location: New York City, NY metro area Job Description: This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo. The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance.The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Design Manager to provide strategic leadership, stability, and coherence across the product design function supporting B Corp Certification and related product experiences in B Impact. This role is accountable for the growth of design maturity within the organization, the quality and consistency of design output, and the effectiveness of design as a trusted strategic partner to Product, Engineering, Commercial, Standards, Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab. This is a leadership and management role, not a permanent squad assignment. The Manager won't be embedded in a single squad, but will actively support squads as needed, jumping in to unblock, provide direction on complex problems, and strengthen design contribution across the board. A core part of this role is shaping how design, product, and engineering work together within the shared squad model, establishing the ways of working, collaboration norms, and delivery practices that make cross-functional teams effective. Product and Experience design at B Lab is a small but growing discipline, and this role will be instrumental in building it out. You will grow and develop the team, including design and research capability, and establish how Product Design, Service Design, and Research work together as an integrated practice. This means being accountable not just for the quality of design output, but for how the function is structured, developing a customer research function, gathering and using insight to inform design decisions, and sharing what has been learned from customers to be leveraged across the organization. Core Responsibilities Design Strategy & Leadership [40%] - Advocate for design's role across B Lab by raising organizational understanding of what design contributes, when it should be involved, and how design maturity improves product outcomes. This includes educating non-design leaders, embedding design earlier in discovery, and making the value of design visible through outcomes, not just outputs. - Lead and grow a high-performing design and research team through coaching, mentoring, hiring, and career development - Establish clear ways of working, decision-making, and team responsibilities to support effective collaboration and sustainable delivery - Act as the central design lead across the organization, helping prioritize requests, protect team focus, and represent design in leadership and planning discussions - Partner closely with Product and Engineering leadership to align design capacity, team priorities, and delivery outcomes - Foster a strong culture of craft, feedback, continuous learning, psychological safety, and user-centred design practices across the organization Product & Service Experience [30%] - Own design quality and consistency across all squads by defining and maintaining clear standards for what “good” looks like - Provide strategic design direction on complex, cross-squad experiences and contribute hands-on UX/UI work where needed to unblock or elevate outcomes - Establish and reinforce core design practices, including how work is initiated, reviewed, handed off to engineering, and collaborated on with Product and stakeholders - Champion accessibility and inclusive design standards to ensure experiences work well for a diverse, global user base across contexts and constraints Design System & Design Operations [20%] - Lead the maturation and operationalisation of B Lab’s design system, including establishing the standards, foundations, governance models, and contribution practices needed across all digital touchpoints - Improve design operations, including Figma tooling, workflows, handoff processes, naming conventions, and team practices - Partner with Product and Engineering to establish effective and consistent ways of working and oversee design QA, ensuring shipped products reflect intended designs across squads - Build a culture of high-quality experience design through feedback loops, and progressive adoption as the design system matures Research & Insights - Discovery [10%] - Support with Product leadership to shape and govern the product development lifecycle, establishing clear principles that connect discovery, design, and delivery, and ensuring user research and insights actively inform prioritisation and roadmap decisions - In the near-to-medium term, help establish and mature the organisation’s research capability. This responsibility is intended to support the formation of a more dedicated research function or peer capability over time, with the role’s focus expected to evolve off of research and more heavily toward design operations, quality, and design leadership as the organisation matures About You - 7+ years of experience in product design, UX, or service design — including at least 2 years in a lead or management role - Strategic Thinking: connects design decisions to product strategy and long-term user impact - People Management: experience coaching, developing, and managing designers at different levels - User-Centered Design (UCD): knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives. - Extensive experience in Lean UX - Product & Interaction Design: a credible design leader with a strong practitioner background in UX/UI and interaction design, able to set the quality bar, provide authoritative design direction, and earn the trust of the team through depth of craft knowledge - User Research: Ability to provide direction and development B Lab’s research function, with previous hands-on experience including interviews and synthesis of findings, to drive informed product decisions. - Service Design: familiarity with journey mapping, service blueprinting, and systems thinking across digital and non-digital touch points - Accessibility & Inclusive Design: working knowledge of WCAG standards and a practical understanding of what inclusive, globally accessible design looks like across diverse languages, cultures, and connectivity contexts - Design Operations & Systems: experience establishing or maturing design operations, including design system governance, tooling (Figma), workflows, and handoff standards - Tech tools: demonstrable proficiency in Miro or FigJam, Jira, Confluence, usability testing platforms (Optimal Workshop, UseBerry or equivalent), Figma and design system tooling within Figma - Collaboration & Design Thinking: brings a design thinking mindset to cross-functional work, facilitating teams through ambiguity, aligning diverse stakeholders around user needs, and turning complex problems into clear, actionable directions - Communication & Negotiation: clearly communicates priorities, intent, and trade-offs across the business, working with product and organisational stakeholders to align on direction, navigate competing demands, and ensure design quality and intent are understood and championed at every level - Adaptability: Navigates change and iterates based on learning and feedback - Stakeholder Management: manages and champions design and customer needs across a wide stakeholder landscape, owning the design process, maintaining a clear point of view, and confidently pushing back when decisions risk compromising user experience or design intent - Fluent in English While not required these skills and experiences would be great to have: - Proficiency in service design tools - Proficiency in analytics platforms (we use PostHog) - Research repository tools (we use UseBerry) - Comfort with AI tooling (Figma AI, Claude code...) The ideal candidate for this role will poses: - Human-centred approach that blends creativity, analytical thinking, and strong cross-functional collaboration - Deep user empathy, grounding innovation and prioritisation in real user needs, behaviours, and outcomes - Systems thinker and strategic problem solver, able to connect user experience, operational realities, and organisational goals - Highly comfortable navigating complexity, ambiguity, and competing priorities in fast-moving environments - Strong judgment and prioritisation skills, balancing strategic thinking with pragmatic delivery needs Compensation Details B Lab has a compensation plan that includes: - An annual salary in the range of $134,000 - $143,000 based on experience and skills - Excellent health benefits package including access to medical, vision and dental coverage - Paid time off for vacation - in your first year, you’ll start with 15 days (prorated in a to your start date) - Additional paid time off for organizational closures - 403(b) with a match of up to 3% - Unlimited sick and personal time - if you need it, use it - After your first year of employment, 40 hours paid time off for community service; paid parental leave; and time and budget for your professional development (we assess this PD budget annually) - A remote-first workplace - A flexible work environment with the ability to plan your work week around your personal commitments This is a Full-Time Role (40 hours per week) with no option for part-time work.