Title: Remote Outbound Call Center Agent Location: Missouri, United States Job Description: Salary Range $16.00 - $17.50 Hourly Level Entry Job Shift Any Education Level Not Specified Description MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference. For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance. As an MDS Communication Specialist you will: - Receive in-depth training. - Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. - Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. - Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. - Secure financial gifts from donors and prospective donors on behalf of our clients. - Maintain minimum fundraising and productivity metrics. Successful applicants will bring: - 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability - Dedicated wired internet connection - A quiet place to work at home free from normal household interruptions - Basic computer skills. - A commitment and enthusiasm to the charitable and non-profit causes we represent. - A willingness to learn. - Persistence Benefits of joining MDS: - $16.00-$17.50 per hour for 40 hours shifts (depending on schedule). - Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. - Paid break time. - Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. - Paid time off. - The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journe

Title: Call Center Supervisor Part-Time Location: Phoenix United States Job type: Part-Time Job Description: Schedule: 6:00am-5:006m Saturday and Sunday - The Job: Call Center Specialist (much like AAA for cars…no mechanical experience needed) - The Pay: $27-$29 - The Location: 2200 S. 75th Ave, Phoenix, AZ 85043 (near the intersection of Lower Buckeye and S. 75th Ave) What we offer our Call Center Specialist: - 401(K) Company Match - Overtime Eligible - Medical, Dental, Vision, Disability, Supplemental and Life Insurance, Health and Dependent FSA - Employee Assistance Program - Paid Time Off - Employee Stock Purchase Plan - Employee Discounts - Tuition Assistance Programs - Immediate holiday pay - Continual hands-on training Who We Are: Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift. Job Responsibilities: What you will do Responsible for supervision of the Advanced Contact Team (ACT); provide support, coaching and development of advisors. Promote consistency and productivity within the ACT department. - Responsible for directing day-to-day work and performance of designated team advisors; prepare all applicable paperwork including annual reviews, Performance Counseling Reports (PCR's) and other performance related documentation. Perform monthly one on one feedback sessions with advisors, reviewing performance relative to department Key Performance Indicators (KPIs) and opportunities for career development. - Responsible for monitoring the department call flow; make timely decisions to improve service levels. Provide ACT staff with tools and resources to handle calls with the highest level of customer service and professionalism. - Provide guidance to ACT staff on decisions related to accidents, accident equipment removal, storage of equipment, accident clean-up, breakdown repairs and claims and repair order creation, etc.; make timely decisions to appropriately direct best practices and ensure optimal problem resolution. - Responsible for planning, scheduling and organizing assigned team members, while minimizing costs and maximizing team productivity. - Negotiate costs incurred during accidents and equipment breakdown, to locate and hire the best qualified vendor in the best interests of the company. Responsible for the proper investigation and recovery of all warranties possible during the vendor selection and outside repair process. - Control payments issued through purchase order, Com-check, Pinnacle, MVP Preferred and Fleet charge accounts. - Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations. - Perform additional responsibilities as assigned by leadership. Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2608 Qualifications: What you need to bring - Three (3) years experience in a leadership role providing coaching and development to others OR a minimum eighteen (18) months direct ACT experience with demonstrated ability to effectively provide direction to others and proven success in training, coaching and development of ACT advisors; internal candidates must maintain a minimum six (6) months sustained excellent performance in all KPI categories in order to be considered for the Supervisor role. - Ability to provide leadership in a fast paced, high volume, 24x7 call center environment; flexibility with work schedule;; excellent verbal and written communication skills; decision making skills with ability to negotiate effectively. - Associates degree or equivalent combination of education and/or experience required. What we offer: Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors. Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back. Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive. Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters. The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Title: LVN III (Bilingual Spanish) - PART TIME - GASTRO - WEST LOS ANGELES Location: Los Angeles United States Shift: Day Salary: $38.87 - $43.06 / hour Schedule: Part-time Job Description: Job Summary: Under the direct supervision of a Registered Nurse or physician provides nursing care in accordance with the legal scope of practice and within established standards of care, policies and procedures. Demonstrates performance consistent with the Mission, Vision and Strategic Plan of the organization. Demonstrates quality and effectiveness in work habits and clinical practice and treats co-workers, patients, families and all members of the health care team with dignity and respect. Essential Responsibilities: - Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. - Performs patient care functions, within the scope of competency, considering age related needs of the patient as prescribed by physician/health care professional(s) following established protocols, policies and procedures. - Assist medical personnel with special procedures, minor surgical procedures and/or diagnostic exams. - Assess and monitor patients condition and notify physician/health care professional for disposition. - Prepare and administer medications as directed by physician order following established protocols. - Maintain equipment and supplies. - Identify and arrange for equipment needing repair. - Apply principles of aseptic technique and infection control as directed by the Infection Control Manual. - Monitor patient flow and assign/direct other ancillary personnel as needed. - Provide medical information and education to patients, following established protocols and guidelines. - Document pertinent patient information, assessment and nursing procedures following established protocols. - Maintain patient confidentiality. - Perform other duties as directed. - Patient/Care Procedures - Explain purpose and process of examinations, tests and medical procedures to patients, following established guidelines. - Instruct patients on general health and basic self care procedures. - Review, explain and clarify physician orders with patient. - Instruct patient in use of home equipment. - Administer patient first aid. - Apply basic orthopedic devices, as ordered by physician. - Apply and remove dressings. - Execute treatments such as urinary catheterization, bladder irrigations, suction procedures and throat irrigations. - Follow standard infection control procedures. - Administer enemas. - Initiate emergency procedures (including basic CPR) and provide emergency patient treatments. - Lift patients. - Monitor patient vital signs. - Monitor patients for bleeding. - Observe machine monitors. - Administer inhalation therapy. - Participate in development of nursing care plans. - Perform surgical preps. - Prepare and position patients for procedures. - Prepare patients for physical examinations. - Provide therapeutic care as ordered by physician. - Rinse and clean instruments and equipment. - Sterilize instruments and equipment. - Arrange for equipment repair and maintenance. - Maintain clean work area. - Monitor supply of oxygen and gas tanks. - Complete laboratory, radiology requisitions and specialized test forms. - Notify appropriate personnel of abnormal lab test results. - Answer member inquires. - Observe patient condition for reactions during and after procedures. - Remove sutures following established protocols. - Respond to Code Blues. - Take and record patient vital signs, height, weight, etc. - Obtain specimens from patients (urine, stool, etc.). - Perform venipuncture and finger sticks to obtain blood samples. - Prepare specimens and specimens for lab analysis. - Perform urine tests (tablet or dipstick.) - Perform vision screening using Snellen chart. - Perform routine diagnostic tests, following established protocols. - Perform skin tests. - Assist as member of surgical team. - Assist physicians with endotrachael intubations. - Assists physician in obtaining tissue specimens and biopsies. - Assist with proctological procedures (i.e. Sigmoidoscopies.) - Restrain or support patients during procedures. - Perform EKGs (electrocardiograms.) - Assist patients with ambulation and exercises, following established protocols. - Administer topical or aerosol medication as ordered. - Administer medications as prescribed, within scope of practice. - Transportation: Transport patients to/from designated areas. - Route specimens to laboratory. - Transport laboratory specimens, medical records, laboratory supplies and materials. - Transport office supplies and materials, patient related supplies and materials. - Transport equipment, and procedures trays. - Administrative/Clerical/Record Keeping: Request charts/medical records. - Schedule, cancel and reschedule patient appointments. - Initiate follow up appointments with patients. - Check in patients/members. - Prepare outgoing mail. - Locate personnel by paging system or beeper. - Provide patient information to family members, following patient confidentiality guidelines. - Record and send Faxs. - Screen patient calls and take messages for providers. - Maintain department logs. - Maintain and update user manuals. - Monitor and maintain protocol manuals. - Respond to requests for information. - Order medical supplies and equipment. - Receive, store and distribute materials and supplies. - Replenish linen. - Adjust work schedules and/or reassign personnel as directed. - Serve as resource to coworkers by answering procedure questions and assisting in problem solving. - Participate in special projects and studies. - Demonstrate safety procedures. - Coordinate and monitor activities within the module. - Function as team leader. - Participate in department meetings. - Train and orient new staff to equipment, general duties and procedures, following established protocols. - Maintain proficiency in clinical skills. - Answer call lights. - Answer telephones and take messages. - Call in telephone prescriptions, following established protocols. - Assume other activities and responsibilities as directed. - Compliance and Integrity: Models and reinforces ethical behavior in self and others in accordance to the Principles of Responsibility. - Adheres to organizational policies and guidelines. - Supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions. - Follows through on commitments. - Service Language: Consistently demonstrates the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to customers, contracted providers and vendors. - And participates in service training and KP programs provided.

Title: Remote Outbound Call Center Agent Location: Kentucky, United States Work Type: Remote Salary Range $15.00 - $16.00 Hourly Job Description: Description MDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference. For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance. As an MDS Communication Specialist you will: - Receive in-depth training. - Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients. - Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. - Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients. - Secure financial gifts from donors and prospective donors on behalf of our clients. - Maintain minimum fundraising and productivity metrics. Successful applicants will bring: - 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability - Dedicated wired internet connection - A quiet place to work at home free from normal household interruptions - Basic computer skills. - A commitment and enthusiasm to the charitable and non-profit causes we represent. - A willingness to learn. - Persistence Benefits of joining MDS: - $15-$16 per hour for 40 hours shifts (depending on schedule). - Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above. - Paid break time. - Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. - Paid time off. - The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible. MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.