Company Description Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays. Role Description If you’ve worked in front-end intake, quality control, operations compliance, or audit review in the DME space, this is an opportunity to apply that experience in a new way. We’re growing our documentation and criteria review team to help ensure our platform accurately applies qualification logic based on Medicare, Medicaid, and commercial payer policies. Responsibilities Flag incorrect determinations, including false positives, false negatives, and unclear logic, with structured feedback Compare documentation against Medicare, Medicaid, and commercial payer coverage policies Analyze source materials (insurance policies, LCDs, etc.) to help validate qualification logic Work closely with internal teams to refine prompting logic and improve documentation review standards Maintain clear documentation of findings and contribute to process improvements Qualifications Required You have hands-on DME experience in roles such as intake, documentation review, audits, or quality/compliance You are confident identifying when documentation meets or fails to meet payer requirements You are comfortable reviewing insurance coverage policies and applying them to real-world cases You are highly organized, detail-focused, and confident making policy-based decisions You work well independently and value open communication within a remote team setting Preferred 4+ years working in DME, ideally in documentation review, intake, audits, or compliance roles Familiarity with Medicare, Medicaid, and commercial payer guidelines for DME Understanding of HCPCS codes and common DME categories such as respiratory, mobility, and maternal health Experience with audits or appeals is a strong plus Familiarity with decision logic or rules-based platforms is helpful but not required If you are looking to use your DME knowledge in a meaningful way and want to help shape how technology supports accurate and efficient qualifications, we would love to connect. Why Tennr? Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. Build Relationships: collaborate and connect with like-minded, driven individuals in our Chelsea office 4 days/week (preferred) Free lunch! Plus a pantry full of snacks. Benefits Chelsea office Unlimited PTO 100% paid employee health benefit options Employer-funded 401(k) match Competitive parental leave

• Provide high-quality concurrent and/or retrospective clinical documentation review across Ascension markets as assigned. • Float seamlessly between inpatient units, service lines, and CDI teams based on organizational need and leadership direction. • Perform compliant query generation to clarify conflicting, missing, or unclear documentation that impacts coding, severity, quality metrics, and reimbursement. • Maintain productivity and quality standards consistent with senior-level CDS expectations. • Quickly acclimate to local workflows, documentation practices, EHR systems (e.g., Epic, Cerner), and CDI software platforms (e.g., 3M, Iodine, Nuance). • Participate in new market launches, staff orientation, and short-term CDI education efforts as needed. • Assist regional or corporate leadership with implementation of CDI best practices during transition or expansion periods. • Provide mentoring or shadow support to newer CDS team members during onboarding or periods of low census. • Demonstrate excellent communication skills and professionalism in all market interactions, serving as an ambassador of the Ascension CDI model.

• Ensure scientific information is presented clearly and accurately • Coordinates medical writing activities within and across departments • Leads the resolution of comments from the client • Ensures source documentation is managed appropriately • Provides technical support, training, and consultation to department • Mentors and leads less experienced medical writers on complex projects

• Develop and deliver original, accurate, high-quality content (manuscripts, slides, and other editorial assignments) • Provide high‑quality editorial oversight for both project work and business development efforts • Function as a scientific and therapeutic expert for assigned project teams • Function as the primary writer for assigned accounts