Role Description At Goldratt Group, we are looking for candidates with excellent analytical, written/verbal communication skills with a passion for delivering results for our customers. This is a full-time position for new graduates in an entry-level role that will provide you with direct client-facing interaction and hands-on experience with creating Theory of Constraint based implementations. We work with a wide range of clients, including: - Delta Air Lines - The United States Air Force - Boeing - Proctor and Gamble - Hertz If you are passionate about continuous improvement, operational excellence, business analytics, and change management, we encourage you to apply. We are looking for a detailed oriented candidate for our entry-level Analyst role. Graduates with BS/MS in Industrial Engineering, Operations Management, Supply Chain or Business will find this position particularly exciting. Prior knowledge or experience in Continuous Process Improvement, Lean, and Theory of Constraints (TOC) is beneficial though not required. The natural progression of this position leads into a consulting role and your work as an analyst will prepare you to become a Consultant with our firm. We take on projects only when we believe our clients will achieve significant results. A few examples include: - Boeing documented hundreds of millions of dollars of savings through the application of the Theory of Constraints (TOC) to its Product Development Portfolio. - Delta Air Lines’ Catering Operations reported a 75% reduction in number of delays by applying TOC. - Utah State Hospital for Mental Health achieved a reduction in its waiting list of patients from ~100 to 15. As a team member, you will be required to: - Manage software responsible for inventory planning - Analyze the business and operations - Support client needs - Coach organization through the implementation - Identify Constraints - Craft solutions in order to achieve the next jump in performance - Get buy-in of key stakeholders - Ability to travel as needed (expect 80%, will vary by project) *Note, this position does not require relocation and candidates can have a homebase from anywhere in the continental US due to the nature of this role. You will be working both on client site and remotely when not traveling. *This application includes 2 analytical problems to solve that are relevant to the type of work you will be doing as an Analyst with Goldratt. If moved forward, you will discuss your approach. Qualifications - BS/MS in Industrial Engineering, Operations Management, Supply Chain or Business - Prior knowledge or experience in Continuous Process Improvement, Lean, and Theory of Constraints (TOC) is beneficial though not required Requirements - Ability to travel as needed (expect 80%, will vary by project) - Ability to work both on client site and remotely Benefits - Competitive salary dependent on experience - Performance-based bonuses - Generous benefits package including health insurance - Unlimited PTO - Parental leave - Vision/dental insurance - Life insurance Company Description Internal surveys reveal that GCNA employees rank their work experience highly based on the: - Ability to make a quantifiable difference to our customers - Ability to contribute independently - Ability to grow based on performance, not politics - Exposure to different industries and problems - Interactions with top management

• Serve as the customer’s relationship manager and point of contact during onboarding • Conduct remote site assessments and document installations of the Toast POS system • Create and lead an onboarding training plan for retail staff • Manage multiple onboarding engagements simultaneously

• Leverage your Toast product knowledge and project management skills to partner with retail business owners during the Go-Live phase, and build out onboarding plans that will produce a high quality implementation experience within timeline and budget. • Create best practices for managing daily business operations by enabling business owners and staff to utilize Toast - this includes management of labor and inventory and guest relationships. • Responsible for conducting remote site assessments to determine the networking needs of our clients prior to installation and communicate those needs to the project resources. • Perform onboarding remotely while documenting the installation of the Toast POS system, observe Toast best practices as well as document any deviations from best practices that were identified during the design phase of the project. • Create & lead an onboarding training plan to the entire retail staff on how to leverage the Toast product configured to their business and workflow with a focus on operational efficiencies that positively impact the customer and staff experience. • Manage several onboarding engagements simultaneously, including large books of onboarding business (45+retail business’) in your region. • Ensure the transition goes smoothly and that you are available to assist and guide the customer during their first 30 days of usage by providing post-live remote guidance, troubleshoot problems or follow-up training.

• Collect and reconcile customer usage data against licensed entitlements to ensure compliance • Detect discrepancies such as over-usage, under-usage, or compliance risks and provide remediation steps • Provide clear, actionable reports and insights to management, finance, procurement, and account teams • Recommend adjustments in license allocation to reduce costs and optimize usage across teams • Forecast future licensing requirements based on usage trends and business growth plans • Review Dynamics 365 security roles and map them accurately to license types (Operations, Team Member, Device, Activity, capacity-based entitlements) • Perform data analysis using Excel, Power BI, and/or SQL to extract, validate, and reconcile licensing information • Identify over-licensing or under-licensing risks and provide cost-saving recommendations while ensuring compliance with Microsoft rules • Partner with IT, Finance, and Procurement to implement optimization strategies and improve cost efficiency • Communicate licensing requirements, risks, and optimization opportunities in both technical and business-friendly terms