Role Description The Chief Operating Officer (COO) will lead field and central operations across ArchWell’s multisite platform. The COO, in partnership with clinical leadership, will own day-to-day operating performance, help scale the infrastructure needed for continued de novo growth, and drive consistency across markets. - Own operating performance across markets and centers, with responsibility for execution, consistency, and accountability across the footprint. - Lead field operations, including member retention, staffing, access, provider productivity, member satisfaction, quality and center ramp-to-maturity. - Lead and partner in overseeing central operational functions and ensure they provide effective, scalable support to the field. - Support de novo expansion, including new-center openings, market launches, and the continued refinement of expansion playbooks. - Build and strengthen the systems, processes, dashboards, and management cadence required to support scale. - Improve performance across key metrics such as retention, accurate and complete coding, unit economics, and overall center effectiveness. - Build and develop the operations organization so it can support a larger, more mature platform over time. Qualifications - Senior healthcare operator with meaningful multisite scale, geographic complexity, and P&L responsibility. - Experience in value-based care, with a strong understanding of the operating levers and economics of a risk-bearing business. - Experience working with physicians in a clinic-based primary care and/or brick-and-mortar healthcare setting. - Comfortable in a sponsor-backed environment and able to work effectively with the CEO, CFO, and Board. - Track record of leading material growth, including de novo market expansion, new-site openings, and building repeatability across markets. - Proven ability to build operating infrastructure, improve execution, and drive performance through metrics and management cadence. - Hands-on leader who can identify performance gaps and translate them into practical operating improvements. - Strong judgment around where standardization is needed and where local flexibility improves results. - High talent bar, with experience building teams, upgrading leadership, and leading through change. - Effective partner to clinical leadership in a dyad-style model. Personal Qualifications - High emotional intelligence, resilience, humility, and credibility; able to lead through ambiguity and maintain confidence across various stakeholders. - Energized by improving quality, access, and outcomes for seniors through a high-touch primary care model. - Builder mentality; motivated by scale, complexity, and the opportunity to help shape the next phase of growth. - Views operations and technology as enablers of care delivery excellence.

Role Description The job profile for this position is Operating Effectiveness Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Serves as a strategic operations partner to senior Global Information Security (GIS) leadership, driving operational efficiency, governance, and data-informed decision-making across workforce management, financial oversight, and reporting. The Operating Effectiveness Advisor acts as a central point of contact for operational support, analytics, and process optimization across GIS business management functions. This role is responsible for planning, coordinating, and executing core business processes related to: - Workforce management (e.g., TBH tracking, contractor conversions, hiring controls) - Financial governance - Executive reporting The Advisor leverages complex data analysis to ensure effective governance, operational controls, and consistent communication frameworks. This role partners closely with the Office of the COO, HR, and Finance to deliver actionable insights and support strategic initiatives aligned with GCISO priorities. Key Responsibilities - Lead operational processes related to hiring controls, contractor conversions, and workforce planning - Develop and deliver reporting and analytics to inform leadership decision-making - Analyze operational and financial data to identify trends, risks, and optimization opportunities - Ensure consistent governance, controls, and reporting standards across GIS - Partner with Finance, Vendor Management, and Third-Party Management teams to support operational alignment - Support executive reporting and governance forums - Drive continuous improvement across processes, tools, and reporting capabilities Key Working Relationships - GIS Leadership (Daily/Weekly): Performance reporting, analysis, and operational alignment - Vendor Management (Daily/Weekly): Operational insights and recommendations - Third-Party Management (Weekly/Monthly): Contractor conversions and workforce transitions - Technology Finance (Daily/Weekly): Financial forecasting and workforce data analysis Qualifications - Bachelor’s degree preferred - 5+ years of experience in business operations, analytics, or IT business management - Advanced proficiency in Microsoft Excel and PowerPoint; experience with Clarity, Tableau, and Oracle Financials preferred - Strong analytical and problem-solving capabilities - Ability to operate cross-functionally and influence stakeholders without direct authority - Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment - Strong communication and stakeholder management skills - Experience with modeling, forecasting, and trend analysis - Knowledge of healthcare or regulated environments preferred Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 93,200 - 155,400 USD / yearly, depending on relevant factors, including experience and geographic location - Eligible to participate in an annual bonus plan - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs - 401(k) plan - Company paid life insurance - Tuition reimbursement - A minimum of 18 days of paid time off per year and paid holidays

Role Description Serves as a strategic operations partner to senior Global Information Security (GIS) leadership, driving operational efficiency, governance, and data-informed decision-making across workforce management, financial oversight, and reporting. The Operating Effectiveness Advisor acts as a central point of contact for operational support, analytics, and process optimization across GIS business management functions. This role is responsible for planning, coordinating, and executing core business processes related to workforce management, financial governance, and executive reporting. The Advisor leverages complex data analysis to ensure effective governance, operational controls, and consistent communication frameworks. This role partners closely with the Office of the COO, HR, and Finance to deliver actionable insights and support strategic initiatives aligned with GCISO priorities. Key Responsibilities - Lead operational processes related to hiring controls, contractor conversions, and workforce planning - Develop and deliver reporting and analytics to inform leadership decision-making - Analyze operational and financial data to identify trends, risks, and optimization opportunities - Ensure consistent governance, controls, and reporting standards across GIS - Partner with Finance, Vendor Management, and Third-Party Management teams to support operational alignment - Support executive reporting and governance forums - Drive continuous improvement across processes, tools, and reporting capabilities Key Working Relationships - GIS Leadership (Daily/Weekly): Performance reporting, analysis, and operational alignment - Vendor Management (Daily/Weekly): Operational insights and recommendations - Third-Party Management (Weekly/Monthly): Contractor conversions and workforce transitions - Technology Finance (Daily/Weekly): Financial forecasting and workforce data analysis Qualifications - Bachelor’s degree preferred - 5+ years of experience in business operations, analytics, or IT business management - Advanced proficiency in Microsoft Excel and PowerPoint; experience with Clarity, Tableau, and Oracle Financials preferred - Strong analytical and problem-solving capabilities - Ability to operate cross-functionally and influence stakeholders without direct authority - Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment - Strong communication and stakeholder management skills - Experience with modeling, forecasting, and trend analysis - Knowledge of healthcare or regulated environments preferred Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 93,200 - 155,400 USD / yearly, depending on relevant factors, including experience and geographic location - Eligible to participate in an annual bonus plan - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs - 401(k) and company paid life insurance - Tuition reimbursement - A minimum of 18 days of paid time off per year and paid holidays Company Description Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Role Description Lumenci is seeking a Director, Chief of Staff to partner directly with the CEO to drive strategic initiatives, operating rigor, and cross-functional execution across a high-growth legal technology, IP services, and AI business. This role is ideal for a strategic operator with experience in high-growth, founder- or PE-backed environments who thrives at the intersection of strategy, operations, data, and executive decision-making. The Director, Chief of Staff will help translate complex legal, technical, and business information into clear priorities, measurable outcomes, and an effective operating rhythm across U.S. and India teams. Key Responsibilities - CEO Partnership and Strategic Execution - Partner closely with the CEO on strategic priorities, operating decisions, and day-to-day execution support. - Provide an informed pulse on the organization by surfacing key risks, opportunities, and cross-functional issues. - Prepare executive-level materials for board meetings, investor updates, leadership reviews, and other high-priority communications. - Serve as a key interface for the CEO with investors and external stakeholders, ensuring timely follow-up and clear communication. - Data Analysis and Executive Insights - Lead analysis of company-wide data related to products, litigation workflows, delivery performance, revenue, and growth. - Build and maintain executive dashboards, KPIs, and reporting tools that support data-driven decisions. - Synthesize legal, technical, operational, and financial data into clear insights, recommendations, and decision-ready narratives. - Partner with Finance, Sales, Growth, GTM, Product, Delivery, and Technology teams to improve data accuracy, visibility, and usability. - Strategic Alignment and Operating Cadence - Drive the company’s operating cadence, including leadership KPI reviews, planning cycles, and follow-through on strategic priorities. - Align stakeholders on decisions, timelines, and ownership to ensure consistent execution across functions. - Coordinate effectively across U.S. and India teams to keep leadership priorities connected and execution on track. - Serve as a central source of truth for the CEO by synthesizing updates and insights across core business functions. - Cross-Functional Leadership - Act as a connective leader across Product, Delivery, Sales, Marketing, Finance, People Operations, and other leadership functions. - Absorb and synthesize organizational context to provide leadership with timely, accurate inputs for decision-making. - Drive clear communication, accountability, and follow-through across cross-functional initiatives. - Special Projects and Scale Initiatives - Lead high-priority initiatives tied to growth, scale, operational improvement, and strategic business needs. - Support CEO meeting preparation, prioritization, and executive workflow management to improve focus and decision efficiency. - Contribute to M&A and other strategic initiatives as relevant to the company’s broader growth strategy. - Help shape longer-term U.S. operating capabilities as Lumenci continues to scale. Qualifications - 7–10+ years of experience in strategy, operations, analytics, consulting, investing, or senior program leadership roles. - Experience partnering closely with founders, senior executives, boards, and investors. - Demonstrated strength in strategic thinking, business judgment, and executive communication. - Strong analytical skills, with experience turning complex data into actionable insights and operating recommendations. - Exposure to M&A, corporate development, or related strategic initiatives is strongly preferred. - Product, SaaS, or AI experience is a plus; working knowledge of AI is beneficial. - High degree of discretion, ownership, sound judgment, and comfort operating in a fast-paced, cross-functional environment. Benefits - Comprehensive Health & Well-being: Medical, dental, and vision insurance options with significant company contributions toward employee premiums. - Retirement Strategy: 401(k) program with a competitive employer-matching contribution. - Performance-Based Incentives: Total cash compensation includes a variable pay component designed to reward individual achievements and overall company success. - Time Off & Leaves: Balanced leave policy including accrued Paid Time Off (PTO), designated company holidays, and additional floating holidays. - Holistic Wellness Support: Dedicated Wellness Leave for physical health and emotional well-being, plus paid leave for significant life events. - Culture of Autonomy & Growth: Flexible, remote-first work environment with structured support for ongoing professional development.