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Operating Effectiveness Advisor

Chief Operating OfficerChief Operating OfficerOtherRemoteMid LevelTeam 10,001+Since 1982H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

20 days ago

Salary

$93.2K - $155.4K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Operating Effectiveness Advisor

The Cigna Group

Role Description The job profile for this position is Operating Effectiveness Advisor, which is a Band 4 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success. Serves as a strategic operations partner to senior Global Information Security (GIS) leadership, driving operational efficiency, governance, and data-informed decision-making across workforce management, financial oversight, and reporting. The Operating Effectiveness Advisor acts as a central point of contact for operational support, analytics, and process optimization across GIS business management functions. This role is responsible for planning, coordinating, and executing core business processes related to: - Workforce management (e.g., TBH tracking, contractor conversions, hiring controls) - Financial governance - Executive reporting The Advisor leverages complex data analysis to ensure effective governance, operational controls, and consistent communication frameworks. This role partners closely with the Office of the COO, HR, and Finance to deliver actionable insights and support strategic initiatives aligned with GCISO priorities. Key Responsibilities - Lead operational processes related to hiring controls, contractor conversions, and workforce planning - Develop and deliver reporting and analytics to inform leadership decision-making - Analyze operational and financial data to identify trends, risks, and optimization opportunities - Ensure consistent governance, controls, and reporting standards across GIS - Partner with Finance, Vendor Management, and Third-Party Management teams to support operational alignment - Support executive reporting and governance forums - Drive continuous improvement across processes, tools, and reporting capabilities Key Working Relationships - GIS Leadership (Daily/Weekly): Performance reporting, analysis, and operational alignment - Vendor Management (Daily/Weekly): Operational insights and recommendations - Third-Party Management (Weekly/Monthly): Contractor conversions and workforce transitions - Technology Finance (Daily/Weekly): Financial forecasting and workforce data analysis Qualifications - Bachelor’s degree preferred - 5+ years of experience in business operations, analytics, or IT business management - Advanced proficiency in Microsoft Excel and PowerPoint; experience with Clarity, Tableau, and Oracle Financials preferred - Strong analytical and problem-solving capabilities - Ability to operate cross-functionally and influence stakeholders without direct authority - Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment - Strong communication and stakeholder management skills - Experience with modeling, forecasting, and trend analysis - Knowledge of healthcare or regulated environments preferred Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. Benefits - Annual salary of 93,200 - 155,400 USD / yearly, depending on relevant factors, including experience and geographic location - Eligible to participate in an annual bonus plan - Comprehensive range of benefits, including medical, vision, dental, and well-being and behavioral health programs - 401(k) plan - Company paid life insurance - Tuition reimbursement - A minimum of 18 days of paid time off per year and paid holidays

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