• Own and deliver Ireland commercial performance, including revenue growth, forecasting accuracy, and profitability improvement • Lead and develop a high-performing Customer Experience, Service, and Sales team • Define and execute strategic business development and account growth plans • Build strong relationships with senior stakeholders, including public sector partners (HSE) • Drive tender engagement and contract success, ensuring compliance with procurement frameworks • Enhance customer satisfaction, retention, and long-term value through a customer-centric approach • Align closely with UK & Ireland leadership to deliver regional strategy and consistent service excellence • Monitor KPIs, drive accountability, and implement continuous improvement initiatives • Lead margin improvement and cost-efficiency initiatives • Manage supplier partnerships to improve service quality and reduce risk • Ensure full compliance with Abbott’s quality, regulatory, and operational standards

• Support the growing team by matching Fellows to project opportunities • Review resumes and assess candidate qualifications and overall fit • Ensure alignment with client and project needs • Work closely with internal stakeholders to evaluate experience, skills, and transferable strengths • Maintain a high level of accuracy and attention to detail throughout the screening process

Role Description Are you a disciplined problem-solver with a meticulous eye for detail? We are headhunting fluent Dutch speakers to join a specialized unit representing a global vanguard in online payment solutions. This is a 100% remote career path based in Portugal. Whether you are inspired by the serenity of the Algarve or the cosmopolitan energy of Lisbon, you will enjoy the autonomy to operate from anywhere in the country while safeguarding global digital transactions for a premier fintech leader. YOUR MISSION: ARCHITECT OF PAYMENT SOLUTIONS - Omnichannel Orchestration: Deliver rapid, high-fidelity solutions via Voice, Email, and Live Chat. - Analytical Problem-Solving: Manage complex inquiries regarding account security, payment structures, and intricate transaction histories. - Technical Consultancy: Empower users to master the platform and mobile ecosystem through clear, authoritative guidance. - Financial Integrity: Navigate sensitive matters—including refunds, billing discrepancies, and fraud prevention—with absolute discretion and precision. - Case Management: Maintain meticulous data integrity and escalate high-priority financial dossiers to specialized departments. - Knowledge Leadership: Stay at the forefront of platform innovations and evolving international financial regulations. Qualifications - Linguistic Mastery: Native or near-native mastery of Dutch (C1) complemented by professional English (B2) for internal collaboration. - Strategic Location: You must currently reside in Portugal (or be prepared to relocate) and possess valid EU work authorization. - Self-Governance: Exceptional organizational skills and the internal discipline to thrive in a high-autonomy environment. - Communication Finesse: An analytical mindset paired with superior verbal and written articulation. - Digital Fluency: Intuitive comfort navigating the digital economy and sophisticated financial software tools. Benefits - Total Autonomy: A permanent, 100% work-from-home model applicable anywhere within the Portuguese borders. - Professional Tech Suite: We deliver a high-specification hardware kit—including a premium laptop and headset—directly to your residence. - Financial Rewards: A competitive base salary supplemented by performance-linked monthly incentives. - Holistic Protection: Comprehensive private health and life insurance effective from your first day of integration. - Career Trajectory: Continuous professional coaching and transparent pathways into Leadership or specialized Fintech roles. Company Description For professionals transitioning to Portugal, we ensure a seamless induction into the Mediterranean lifestyle: - Travel Logistics: Fully organized and sponsored airfare to Portugal. - Transition Residency: Temporary company-sponsored accommodation to facilitate a stress-free search for your permanent home. Ready to architect a career in fintech while embracing the premier remote lifestyle in Portugal? Your journey with a global leader begins today.

Role Description Do you possess a profound understanding of the global travel landscape and a natural aptitude for navigating complex challenges? We are currently headhunting dynamic, solutions-oriented professionals to join an elite international collective. In this capacity, you will serve as the Strategic Lead for Croatian-speaking travelers, representing a global pioneer in digital travel innovation. This position offers total operational autonomy, allowing you to drive results for one of the world's most influential travel brands from any location within the Greek borders. THE MANDATE: ARCHITECTING PREMIER JOURNEYS - Omnichannel Mastery: Orchestrate high-velocity interactions across Voice, Email, and Chat, maintaining total linguistic fluidity between Croatian and English. - Expert Crisis Resolution: Navigate complex booking logistics and financial reconciliations with clinical precision and profound empathy. - Systemic Leadership: Leverage specialized digital ecosystems and global protocols to provide authoritative, high-quality consultancy to travelers. - Operational Excellence: Ensure meticulous data integrity within our CRM to facilitate a unified and flawless service history across our global network. - Strategic Evolution: Collaborate with senior leadership to identify emerging travel trends and optimize the end-to-end customer journey. Qualifications - Linguistic Mastery: Native or near-native mastery of Croatian (C2) is mandatory. You must demonstrate professional excellence in both written and verbal communication. - Corporate English: A robust command of English (B2+) is essential for seamless integration into our international corporate culture. - Remote Governance: You must possess the legal right to work in Greece and the internal discipline required to maintain a high-performance home office environment. - Behavioral Excellence: Superior active listening skills and the emotional intelligence to maintain clarity and composure during high-pressure scenarios. Benefits - Executive-Level Salary: A competitive remuneration structure benchmarked against the highest European standards for language specialists. - Performance Incentives: Lucrative monthly bonuses designed to reward both individual impact and collective milestones. - Holistic Protection: Comprehensive private medical and life insurance effective from your first day of integration. - Career Velocity: Transparent internal pathways for promotion and global mobility within our expansive international network. - Professional Tech Suite: A complete, high-specification hardware kit shipped directly to your residence in Greece. Company Description For professionals transitioning to Greece to embrace the Mediterranean lifestyle, we offer a bespoke induction experience: - Travel Sourcing: Full reimbursement for your initial flight to Greece. - Arrival Residency: Four weeks of complimentary, premium accommodation to facilitate a stress-free transition. - Administrative Concierge: Expert assistance with local registration, tax documentation, and lifestyle integration. Ready to redefine your professional boundaries under the Greek sun? Your journey within our elite travel ecosystem begins now.