• Post-sale customer onboarding. • Ongoing customer cadence, adoption, and planning. • Identifying and teeing up expansion opportunities. • Renewals and true-ups. • Product commitments based on customer requests.

• Grow the usage of the Sonar solution within Accounts • Increase the overall Account Sonar maturity • Lower the risk of Account churn or downgrade • Increase Account satisfaction, reduce the number of escalations • Increase the number of Sonar sponsors in the Account • Establish and maintain Sonar as a Trusted Advisor in the Account • Entice Accounts to stay current on an Active version of Sonar, to get maximal value • Influence Sonar roadmap to meet Account needs • Actively listen and formalize Account technical pains or other adoption inhibitors • Work on plans to overcome customer pains and inhibitors • Report product technical or functional gaps internally and advocate for their resolution • Evangelize/Promote the Sonar methodology to govern continuous Code Quality and Security improvements to the customer • Assist Sonar sponsors in the Account for the promotion/evangelization of the Sonar ecosystem • Keep Accounts up to date on the roadmap and aware of the value present in upcoming Sonar releases, as well as collecting feedback • Recruit customer development teams not currently using Sonar “Upgrade” customer development teams that do not use Sonar correctly and therefore do not receive the maximum value • Position (favorably) the Sonar ecosystem vs other competing products potentially still used in the Account • Educate developers and managers on the value of static code analysis in general and of the Sonar ecosystem specifically • Make sure that the Account's Sonar technical deployment and operations are in line with the size of the deployment and the criticality of the tool in the DevOps chain • Run Quarterly Business Reviews (QBR) with Account Sales representatives • Execute Sonar deployment audits, identify gaps, and drive remediation plans for Accounts • Contribute to the Account Management plans with Sales Representatives. Elaborate the Technical strategy tailored to the Account context, provide inputs on the Commercial strategy • Keep yourself constantly up to date knowledge of the technical status of the Account, technical progress, threats, and opportunities for improved maturity • Track product development within Sonar in order to maintain product expertise

• This is a strategically technical, client-facing management role, leading enterprise clients through complex production infrastructure challenges and ensuring operational excellence across Mirantis platforms. • As a Technical Account Manager (Technical Service Delivery), you will be the primary technical owner for a set of enterprise clients operating Mirantis platforms in production environments. • This role guides clients through incidents, upgrades, and architectural decisions, ensuring their platforms remain stable, performant, and prepared for future growth. • You will work closely with Support, Engineering, and Customer Success teams, acting as a trusted technical advisor to client engineering teams and senior stakeholders responsible for mission-critical systems. • You will also lead strategic account reviews, present platform health and risk to executives, and provide recommendations that influence operational direction and long-term platform strategy.

About Kooner Fleet Management Solutions  Kooner Fleet Management Solutions is one of the fastest-growing national providers of on-site fleet maintenance, preventative service, and mobile repair solutions. With nearly a decade of industry experience, Kooner FMS helps fleets reduce downtime, extend vehicle life, and simplify operations through proactive maintenance programs and advanced technology.  As a family-founded and field-first company, we take pride in delivering trusted partnerships, exceptional service, and innovative fleet management solutions that keep America’s trucks and trailers road-ready.  About the Account Manager Role   Drive Growth. Strengthen Regional Partnerships. Create Opportunity.  As an Account Manager, you will support and grow a portfolio of regional customers while helping expand Kooner FMS’s presence in key markets. Working alongside our National Account Manager, this role is focused on building strong day-to-day relationships, re-engaging dormant customers, and serving as the first point of contact for new inbound opportunities.  This is an excellent opportunity for a motivated, relationship-driven professional who enjoys problem-solving, creating value for customers, and contributing to a fast-growing organization. You’ll play a meaningful role in strengthening regional partnerships, generating new business through customer win-back efforts, and helping turn web leads into long-term clients.  If you’re a proactive go-getter who thrives on strengthening partnerships, uncovering opportunities, and driving measurable results, we want to hear from you.  Where You’ll Make an Impact  - Own Regional Relationships: Serve as the main point of contact for assigned regional customers, providing responsive support and consistent communication.  - Reignite Opportunities: Lead efforts to reconnect with dormant accounts, rebuild relationships, and identify paths to reactivation.  - Qualify New Business: Manage and qualify inbound web leads, ensuring timely follow-up and effective handoff or conversion.  - Drive Growth: Identify opportunities to expand existing accounts through upselling, cross-selling, and strategic engagement.  - Create Impact: Understand each customer’s goals, challenges, and fleet dynamics, and craft solutions that align with their business objectives.  - Problem-Solve with Purpose: Tackle issues directly, ensuring quick resolutions and consistent client satisfaction.  - Collaborate Across Teams: Work closely with sales, marketing, and operations to deliver a seamless customer experience.  - Analyze and Report: Track account metrics, prepare insights, and present recommendations that strengthen customer success.  - Own Renewals: Manage contracts and renewals with precision and a focus on long-term relationships.  What Makes You a Great Fit  - Bachelor’s degree in Business, Sales, Marketing, or equivalent experience.  - 1 to 3 years of experience in account management, sales, or customer success within fleet, transportation, or logistics.  - Proven success achieving or exceeding revenue goals.  - Excellent communication, relationship-building, and negotiation skills.  - Self-motivated, organized, and comfortable managing multiple accounts.  - Proficient in MS Office Suite and CRM tools.  - Must be willing to travel up to 20 percent of the time.  Why You’ll Love Joining Our Team  - Earn What You Deserve: Competitive base salary $65,000-$75,000, plus commissions paid quarterly  - Weekly Paydays: Get paid every Friday – no waiting around!  - Remote work flexibility that supports balance, productivity, and performance.  - Invest in Your Future: 401(k) with company match.  - Health Benefits that Kick in Fast: Medical, Dental, and Vision coverage after just 30 Days!  - Time to Recharge: Enjoy paid vacation time, paid sick time, and paid holidays to rest, recharge, and take care of what matters most.  - We’ve Got You Covered: Life & Disability Insurance for added peace of mind – because we take care of our team on and off the job.  - We’re Here for You: Access to our Employee Assistance Program for support when you need it most – we've got your back.  - Grow With Us: Big Career Growth Opportunities in a rapidly expanding, forward-thinking organization.  Work Environment  - Combination of office and field settings  - Must be able to lift up to 10 pounds  - Must be able to sit for extended periods    At Kooner Fleet Management Solutions, we are more than a fleet maintenance company. We are a people-powered organization that keeps America’s fleets road-ready and future-focused.  Ready to take the wheel of your career?  Join Kooner Fleet Management Solutions and help us drive what comes next.      Kooner Fleet Management Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants, free from discrimination and harassment. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering a workplace where every team member can thrive.   Kooner Fleet Management Solutions participates in E-Verify for employment eligibility verification.