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Account Executive, Alumni
Location
Utah
Posted
29 days ago
Salary
0
Seniority
Mid Level
Job Description
Account Executive, Alumni
Kipu
• New Client Acquisition & Business Development Identify, prospect, and engage behavioral health providers including treatment centers, detox programs, residential facilities, outpatient programs, and sober living organizations. • Conduct research on prospective clients’ businesses, operational needs, alumni engagement gaps, and growth opportunities. • Generate interest in solutions through cold calling, outbound prospecting, follow-up on company-provided leads, email outreach, and face-to-face meetings. • Build, nurture, and maintain strong relationships with prospects and existing clients throughout the sales process. • Cross-sell additional CRM, RCM, and platform solutions within the existing client base. • Consultative Discovery & Solution Design Lead structured, discovery-driven sales conversations to understand client workflows, discharge processes, alumni program maturity, operational challenges, and revenue goals. • Clearly articulate how the company’s platform, consulting services, CRM, and RCM solutions address client pain points and improve outcomes. • Design and position tailored solutions aligned with each client’s readiness, resources, and long-term business strategy. • Educate prospects on product features, benefits, and measurable ROI through presentations and live demonstrations. • Product, Industry & Subject Matter Expertise Become a subject matter expert on the company’s products, services, processes, and operations while staying current on behavioral health industry trends and news. • Develop a deep understanding of the platform’s ability to drive alumni activation, outcomes tracking, operational efficiency, and revenue growth. • Confidently communicate with operators, admissions leaders, marketers, and executive teams. • Quickly learn and apply new product information in customer-facing scenarios while effectively handling objections and positioning value. • Full Sales Cycle Management Manage the complete sales cycle from prospecting and discovery through demo, proposal, negotiation, and close. • Negotiate contract terms with clients and communicate finalized agreements to internal stakeholders. • Coordinate with implementation and operational teams to ensure smooth client onboarding, aligned expectations, and successful handoffs. • Maintain discipline around deal scope, pricing, and discount authority while ensuring a high-quality client experience. • Pipeline Management, Forecasting & Revenue Performance Build and maintain a healthy sales pipeline aligned with monthly and quarterly revenue targets. • Consistently meet or exceed sales quotas while contributing directly to ARR growth and predictable forecasting. • Maintain accurate, up-to-date CRM records, including activity tracking, lead management, pipeline hygiene, and forecasting within Salesforce. • Demonstrate a proven ability to manage forecasts accurately and achieve established performance metrics.
Job Requirements
- 2 to 4 years of work experience as a business development professional, sales executive, or a relevant role.
- Proven experience managing the entire sales cycle from finding a potential client to securing a deal.
- Proficient in a sales methodology such as GAP, Sandler, Challenger, etc.
- Track record of over-achieving established targets.
- Knowledge of market research, sales, and negotiating principles.
- Experience in customer support is a plus.
- Proficiency in MS Office and CRM software (e.g., Salesforce).
- Excellent written and verbal communication skills.
- Ability to build rapport.
- Time management and planning skills.
- Passion for technology and a willingness to learn.
- The desire to grow and succeed.
Benefits
- Highly competitive salary based on your local market’s compensation data.
- Flexible paid time off.
- 11 Paid Holidays.
- Health, Dental, Vision, Disability, and Life Insurance.
- Parental Leave.
- Pet Insurance.
- 401(K) with Company Match.
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